Jan 8, 2018, 2:39 pm
Last edit by: flyupfrnt
Please post your upgrade successes & failures including:
Date
Route (Please bold if failure)
Flight Number
Status (MVP, Gold or 75K)
Fare Class
Add companion if there was one
Time the upgrade cleared or position on waitlist if didn't clear
Date of ticket purchase
Examples:
2/2/18 SEA-ANC AS 67 75K Upgrade cleared at T-120 hours
2/19/18 MSY-SEA AS 887 MVPG Didn't clear 4/22 on waitlist
Date
Route (Please bold if failure)
Flight Number
Status (MVP, Gold or 75K)
Fare Class
Add companion if there was one
Time the upgrade cleared or position on waitlist if didn't clear
Date of ticket purchase
Examples:
2/2/18 SEA-ANC AS 67 75K Upgrade cleared at T-120 hours
2/19/18 MSY-SEA AS 887 MVPG Didn't clear 4/22 on waitlist
I Got/Didn't Get MVP/Gold/75K Upgrade on AS (2018)
Jan 20, 2018, 11:43 am
#46
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,723
1/20 IAD-SFO 935a departure: UG @ gate, after request (MVPG)
I called cust service 14 hours out about an upgrade and after 40 minutes on hold, they said there is something wrong with the system, gave me 5000 miles for the trouble, but no upgrade. In the past, with MVPG, I’ve always been able to select open MCS seats 24 hours out.
When I reached the gate, I asked about available MCS (premium) seat upgrades. The agent immediately placed me in one of several open MCS seats. The agent said the Alaska-Virgin upgrade system is currently broken and the only way to get premium seats is to request them at the gate.
Anyone else having this problem?
I called cust service 14 hours out about an upgrade and after 40 minutes on hold, they said there is something wrong with the system, gave me 5000 miles for the trouble, but no upgrade. In the past, with MVPG, I’ve always been able to select open MCS seats 24 hours out.
When I reached the gate, I asked about available MCS (premium) seat upgrades. The agent immediately placed me in one of several open MCS seats. The agent said the Alaska-Virgin upgrade system is currently broken and the only way to get premium seats is to request them at the gate.
Anyone else having this problem?
Jan 21, 2018, 3:03 pm
#49
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
Good luck on Friday.
Jan 21, 2018, 8:56 pm
#50
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,368
1/20 IAD-SFO 935a departure: UG @ gate, after request (MVPG)
I called cust service 14 hours out about an upgrade and after 40 minutes on hold, they said there is something wrong with the system, gave me 5000 miles for the trouble, but no upgrade. In the past, with MVPG, I’ve always been able to select open MCS seats 24 hours out.
When I reached the gate, I asked about available MCS (premium) seat upgrades. The agent immediately placed me in one of several open MCS seats. The agent said the Alaska-Virgin upgrade system is currently broken and the only way to get premium seats is to request them at the gate.
Anyone else having this problem?
I called cust service 14 hours out about an upgrade and after 40 minutes on hold, they said there is something wrong with the system, gave me 5000 miles for the trouble, but no upgrade. In the past, with MVPG, I’ve always been able to select open MCS seats 24 hours out.
When I reached the gate, I asked about available MCS (premium) seat upgrades. The agent immediately placed me in one of several open MCS seats. The agent said the Alaska-Virgin upgrade system is currently broken and the only way to get premium seats is to request them at the gate.
Anyone else having this problem?
1/19
AS469 LAX-SEA (1610 departure)
originally booked on AS437 (1700 departure, P fare, purchased 12/28; SDCd directly into F ~noon)
Last edited by jrl767; Jan 21, 2018 at 9:02 pm
Jan 21, 2018, 11:12 pm
#51
Join Date: Jul 2004
Location: Seattle, Wa
Programs: AS 75K & BR Member- HHonors Diamond - Hertz PC - Marriott Titanium - IHG Ambassador
Posts: 2,379
1/22/18
AS2764
PDX-SEA
6:47 am
K fare bought 1/18/18
UG @T-10 hours**
**I had coincidentally just re-checked in when suddenly the UG processor blessed me.
AS2764
PDX-SEA
6:47 am
K fare bought 1/18/18
UG @T-10 hours**
**I had coincidentally just re-checked in when suddenly the UG processor blessed me.
Was #1 of 9 on UG list and 2 cleared.
Last edited by flyupfrnt; Jan 22, 2018 at 12:39 am
Jan 22, 2018, 8:24 am
#56
Join Date: Sep 2009
Location: Seattle
Programs: AS MM, MVPGold100k, Hilton Diamond, Hertz Presidents Circle
Posts: 1,475
Date 1/22/18
Route SEA BUR
Flight Number AS 520
Status (75K)
Fare Class R
position on waitlist 4th out of 15 at T-3.5 hrs out
Date of ticket purchase Dec 30th
Route SEA BUR
Flight Number AS 520
Status (75K)
Fare Class R
position on waitlist 4th out of 15 at T-3.5 hrs out
Date of ticket purchase Dec 30th
Jan 22, 2018, 9:08 am
#57
Original Poster
Join Date: Jun 2004
Location: Anchorage, AK
Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G
Posts: 8,251
Date: 1 24 (167) & 25 (128)
Route: ANC-FAI
Flight Number: 167
Status: (MVP, Gold75K
Fare Class: H
Time the upgrade cleared: 5 days out
Date of ticket purchase: Jan. 19
Route: FAI-SEA
Flight Number: 128
Status: MVP, Gold75K
Fare Class: V
Time the upgrade cleared: 4 days out
Date of ticket purchase: Jan. 19
Date: 1 26
Route: SEA-FAI
Flight Number: 133
Status: MVP, Gold75K
Fare Class: K
Time the upgrade cleared: 4 days out
Date of ticket purchase: Jan. 19
Route: FAI-ANC
Flight Number: 162
Status: MVP, Gold75K
Fare Class: Q
Time the upgrade cleared: 5 days out
Date of ticket purchase: Jan. 19
Route: ANC-FAI
Flight Number: 167
Status: (MVP, Gold75K
Fare Class: H
Time the upgrade cleared: 5 days out
Date of ticket purchase: Jan. 19
Route: FAI-SEA
Flight Number: 128
Status: MVP, Gold75K
Fare Class: V
Time the upgrade cleared: 4 days out
Date of ticket purchase: Jan. 19
Date: 1 26
Route: SEA-FAI
Flight Number: 133
Status: MVP, Gold75K
Fare Class: K
Time the upgrade cleared: 4 days out
Date of ticket purchase: Jan. 19
Route: FAI-ANC
Flight Number: 162
Status: MVP, Gold75K
Fare Class: Q
Time the upgrade cleared: 5 days out
Date of ticket purchase: Jan. 19
Jan 22, 2018, 9:09 am
#58
Original Poster
Join Date: Jun 2004
Location: Anchorage, AK
Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G
Posts: 8,251
Jan 22, 2018, 4:38 pm
#59
Join Date: Apr 2016
Location: Seattle, WA
Programs: AS - MVPG; DL - SM; Marriott, Hilton, SPG - Gold
Posts: 194
Date: 1-22-18
Route: SEA-PHX
Flight Number: 646
Status: MVP Gold
Fare Class: T
Date of ticket purchase: 12/22/17 (through corporate TA on Concur)
22/41 on wait list; didn't even clear an upgrade to Premium. First time since May that I've had to fly regular coach. Oh well.
Route: SEA-PHX
Flight Number: 646
Status: MVP Gold
Fare Class: T
Date of ticket purchase: 12/22/17 (through corporate TA on Concur)
22/41 on wait list; didn't even clear an upgrade to Premium. First time since May that I've had to fly regular coach. Oh well.