Singapore Airlines (SQ) Redemptions - Limited Availability
Dec 11, 2017, 1:20 am
#1
Original Poster
Join Date: Jan 2014
Posts: 2
Singapore Airlines (SQ) Redemptions - Limited Availability
Alaska and Singapore Airlines has been parter for a while. on official website it said it will be able to redeem Singapore airlines late this fall. but now it has been December! Anyone know or heard some news about it?
Dec 11, 2017, 11:04 am
#4
Join Date: Mar 2000
Location: Seattle
Programs: AS MVP Gold
Posts: 1,093
I was curious, too, and a week ago I reached out to the AS Social Media Team to ask the question. The first Agent replied, very quickly, "Great question! Let me see what info I can get for you on that. I apologize for the wait!" I thanked them for the swift response and got another reply, "We do our best 
I reached out to our Leadership. We should have more info in the morning. We will follow up with you then if that's ok?"
The next day I received a reply from a different Agent: "Thanks for your patience while we looked into this. We are still waiting to hear form [sic] Mileage Plan leadership. Unfortunately, no exact date for award bookings has been announced yet." Included in that message was a link to the SQ partner overview page on AS's website. I then asked if they still expected to hear from Milage Plan leadership in response to my inquiry and the reply was, "Unfortunately, there will not be a follow-up. We will make it public when it's official (i.e. email, web page, social media, etc.). Typically we all find out around the same time."
I'm with you, myleguy, in hoping that the awards will resemble those with CX but I don't think it's realistic at all.
I reached out to our Leadership. We should have more info in the morning. We will follow up with you then if that's ok?"The next day I received a reply from a different Agent: "Thanks for your patience while we looked into this. We are still waiting to hear form [sic] Mileage Plan leadership. Unfortunately, no exact date for award bookings has been announced yet." Included in that message was a link to the SQ partner overview page on AS's website. I then asked if they still expected to hear from Milage Plan leadership in response to my inquiry and the reply was, "Unfortunately, there will not be a follow-up. We will make it public when it's official (i.e. email, web page, social media, etc.). Typically we all find out around the same time."
I'm with you, myleguy, in hoping that the awards will resemble those with CX but I don't think it's realistic at all.
Dec 11, 2017, 11:25 am
#5
Join Date: May 2017
Location: SEA
Posts: 355
I was curious, too, and a week ago I reached out to the AS Social Media Team to ask the question. The first Agent replied, very quickly, "Great question! Let me see what info I can get for you on that. I apologize for the wait!" I thanked them for the swift response and got another reply, "We do our best I reached out to our Leadership. We should have more info in the morning. We will follow up with you then if that's ok?"
The next day I received a reply from a different Agent: "Thanks for your patience while we looked into this. We are still waiting to hear form [sic] Mileage Plan leadership. Unfortunately, no exact date for award bookings has been announced yet." Included in that message was a link to the SQ partner overview page on AS's website. I then asked if they still expected to hear from Milage Plan leadership in response to my inquiry and the reply was, "Unfortunately, there will not be a follow-up. We will make it public when it's official (i.e. email, web page, social media, etc.). Typically we all find out around the same time."
I'm with you, myleguy, in hoping that the awards will resemble those with CX but I don't think it's realistic at all.
I reached out to our Leadership. We should have more info in the morning. We will follow up with you then if that's ok?"The next day I received a reply from a different Agent: "Thanks for your patience while we looked into this. We are still waiting to hear form [sic] Mileage Plan leadership. Unfortunately, no exact date for award bookings has been announced yet." Included in that message was a link to the SQ partner overview page on AS's website. I then asked if they still expected to hear from Milage Plan leadership in response to my inquiry and the reply was, "Unfortunately, there will not be a follow-up. We will make it public when it's official (i.e. email, web page, social media, etc.). Typically we all find out around the same time."
I'm with you, myleguy, in hoping that the awards will resemble those with CX but I don't think it's realistic at all.
That's pretty much the exact same response I got a few weeks ago when I asked about Finnair and Singapore.
Dec 11, 2017, 12:04 pm
#6
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
With JL they took forever to get redemptions up and running. Nothing much we can do but be patient.
Why publish the award chart when awards can't even be booked? It'll just confuse a lot of people. In any case, don't expect much from SQ awards. Even if they have reasonable rates for US-Asia, only Y awards will be possible.
Why publish the award chart when awards can't even be booked? It'll just confuse a lot of people. In any case, don't expect much from SQ awards. Even if they have reasonable rates for US-Asia, only Y awards will be possible.
Dec 11, 2017, 10:20 pm
#8
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,389
With JL they took forever to get redemptions up and running. Nothing much we can do but be patient.
Why publish the award chart when awards can't even be booked? It'll just confuse a lot of people. In any case, don't expect much from SQ awards. Even if they have reasonable rates for US-Asia, only Y awards will be possible.
Why publish the award chart when awards can't even be booked? It'll just confuse a lot of people. In any case, don't expect much from SQ awards. Even if they have reasonable rates for US-Asia, only Y awards will be possible.
Dec 13, 2017, 10:55 am
#10
FlyerTalk Evangelist
Join Date: Apr 2001
Location: East Ester, Alaska
Programs: Alaska Million Miler, United Million Miler, Wyndham Rewards Diamond, Choice Hotels Diamond
Posts: 12,148
Given the ease with which miles are accrued here in the US, it wouldn't surprise me if SQ either doesn't offer AS Mileage Plan a First Class award (a la KE, AF) or prices it way up there as with EK.
Dec 16, 2017, 3:52 pm
#11
Join Date: May 2017
Location: SEA
Posts: 355
Dec 16, 2017, 4:07 pm
#12
Join Date: Nov 2005
Location: Portland, OR
Programs: Alaska Gold 100k
Posts: 959
Looks like Singapore just reconfigured their awards structure going forward. So either AS was told his would be coming up or they have to start all over again. Other way it might now be a while.
Dec 17, 2017, 11:37 am
#14
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,389
Given that AS sometimes allows non—NA awards (CX) but often doesn’t, unlike AV, who has a region-based chart it’s a legitimate concern... or is it easy to get A380/77W J on AV without doing those sooper sekrit “chainsaw/boomerang” hacks?
Dec 17, 2017, 5:21 pm
#15
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
Are you referring to Australia/NZ award space or North America? Because SQ flies regional J to Australia/NZ and doesn’t block it. Not so much North America where they clamp down hard on partner award J.
Given that AS sometimes allows non—NA awards (CX) but often doesn’t, unlike AV, who has a region-based chart it’s a legitimate concern... or is it easy to get A380/77W J on AV without doing those sooper sekrit “chainsaw/boomerang” hacks?