Notification of F oversold on a flight two months from now
I received a slightly odd notification this week that one of my flights scheduled about two months from now is oversold in F and they are looking for volunteers to downgrade or change flights. I know that F can get oversold during IRROPS, but two months out? That sounds like either a painful computer glitch or they are deliberately experimenting with overselling F. Has anyone else experienced that recently?
I haven't called yet to see what they're offering. I used GGUs for this flight so I am moderately concerned that if a solution does not present itself to them they're going to downgrade the upgrades first with little warning. |
Originally Posted by nookanaya
(Post 29121773)
That sounds like either a painful computer glitch or they are deliberately experimenting with overselling F. Has anyone else experienced that recently?
If you're interested in compensation, call them instead of wasting time here: DOT rules do not require IDB compensation when a smaller aircraft is used (although F passengers will get difference in fare refunded). |
This one is pretty simple. An aircraft substitution is all it takes to lose 4 F seats. AS will likely downgrade in reverse order of UG. Thus, the certs. may well go if there aren't any takers. The question is what is AS offering beyond the obvious which is required by DOT and its own COC, e.g., the fare difference between F & Y. In OP's case, that would be the return of the GGU's. If it's simply, an ask with no customer service gesture associated with it, why on earth would you take this? If you are worried about the DG, perhaps reroute?
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For the OP, downgrade experiences during last year's 738 reconfig for examples of what AS was offering then:
https://www.flyertalk.com/forum/alas...rst-class.html |
Originally Posted by 3Cforme
(Post 29121880)
Did they perhaps change the schedule and now plan to use a 738 in place of a 739?
If you're interested in compensation, call them instead of wasting time here: DOT rules do not require IDB compensation when a smaller aircraft is used (although F passengers will get difference in fare refunded). I don't particularly want compensation but I agree I'll probably need to call and see what's going on. My motivation for wasting time here is more to see if there's a recent pattern of this. |
Originally Posted by nookanaya
(Post 29121773)
I received a slightly odd notification this week that one of my flights scheduled about two months from now is oversold in F and they are looking for volunteers to downgrade or change flights. I know that F can get oversold during IRROPS, but two months out? That sounds like either a painful computer glitch or they are deliberately experimenting with overselling F. Has anyone else experienced that recently?
I haven't called yet to see what they're offering. I used GGUs for this flight so I am moderately concerned that if a solution does not present itself to them they're going to downgrade the upgrades first with little warning. |
Alaska is now doing generic placeholder 737s for future schedules with capacity mirroring the 737-800s, which should reduce problems like the OP's.
Just another reason to not book row 4. EVER. I even heard about a plane swap happening same day. I had people complaining about one of my SEA/LAX flights because it was swapped to a non-premium cabin plane and those in premium were griping. |
Originally Posted by UAPremierExec
(Post 29129473)
Alaska is now doing generic placeholder 737s for future schedules with capacity mirroring the 737-800s, which should reduce problems like the OP's.
Just another reason to not book row 4. EVER. I even heard about a plane swap happening same day. I had people complaining about one of my SEA/LAX flights because it was swapped to a non-premium cabin plane and those in premium were griping. |
Originally Posted by beckoa
(Post 29131115)
I've noticed the generic seat map showing up for the 739's with 12 in F. Guessing RevMgmt is only releasing 12F in this case then too? May make things more awkward :o (well, keeping things more consistent)
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Originally Posted by Tide_from_PAE
(Post 29131546)
Didn't AS used to schedule 734s on most non-Hawaii flights until a couple months out for the same reason?
RIP to that classic. |
I got the same email the other day flying AUS - SEA. They said the flight was oversold and offered only to pay the difference between coach and U fare. It was a 737-800 on the original booking and did not change. There were 4 seats open on the flight, all middle seats in the back of the bus. I did not get booted but would have been furious if they did it to me. This was not an aircraft change - and I do not get why they oversell.
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So this is somewhat related so will dump it here. I have a VX flight coming up booked through the AS site. Four days out from the flight I got an email from AS looking for volunteers on an oversold segment. They offered a $400 discount/voucher so I jumped on it. If you get one of these, expect some run around. The email instructed to call in, but the AS reps seemed to not know this was a thing (they incorrectly thought I could do it through the website like for AS but no). A call or two by them found the right place they needed to contact. Flight switched and the $400 code came by email about 48 hours later as promised. Quite happy with this.
EDIT: Also adding this was not for F - just regular cattle class |
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