Alaska Denied mile credit from AA codeshare BA operated flight
Mar 2, 2019, 3:04 am
#31
Join Date: Mar 2018
Programs: AS MVP Gold 75k, Hyatt Globalist, National Executive Elite
Posts: 272
Agreed. Last year I flew SEA-LHR and upgraded to PE. The boarding pass showed fare class W but when I submitted to AS they said it's actually class T and only earned 100% EQM.
Mar 2, 2019, 3:06 am
#32
Join Date: Mar 2018
Programs: AS MVP Gold 75k, Hyatt Globalist, National Executive Elite
Posts: 272
According to the post, BA was the operating carrier, the fare code was P, and P does not earn on the BA chart. How is that irrelevant? Maybe I'm not parsing "based on the operating partner's earning charts in their with their underlying fare bucket" correctly. Is your point that there's a hidden fare bucket that BA is using that the traveler can't see but that AS has access to?
Mar 2, 2019, 3:10 am
#33
Join Date: Mar 2018
Programs: AS MVP Gold 75k, Hyatt Globalist, National Executive Elite
Posts: 272
So my friend was just denied on a AA-marketed BA-operated "P" fare for Premium Economy.
Since "P" is an AA code which does not exist on BA, the credit was denied by Alaska. What can my friend do? This was a paid cash fare for PE, seems unfair that it would get 0 when both carriers are AS partners.
Since "P" is an AA code which does not exist on BA, the credit was denied by Alaska. What can my friend do? This was a paid cash fare for PE, seems unfair that it would get 0 when both carriers are AS partners.
Mar 2, 2019, 3:12 am
#34
Join Date: Mar 2018
Programs: AS MVP Gold 75k, Hyatt Globalist, National Executive Elite
Posts: 272
This is something that I've been wondering - can't Alaska see the 'real' fare class code when they plug it into their system? I've sent in boarding passes before without a receipt, so clearly there is no fare class that can be deduced from the boardingpass, so it must be in the system. If so I can imagine that what Alaska is seeing is AA "P" = BA "P". I've told my friend to contact BA but BA customer service is notoriously inept about anything.
Mar 19, 2019, 10:46 am
#35
Join Date: Sep 2013
Programs: AC SE100K, AA EXP, SPG Plt, HH Dmnd
Posts: 1,507
So my friend was just denied on a AA-marketed BA-operated "P" fare for Premium Economy.
Since "P" is an AA code which does not exist on BA, the credit was denied by Alaska. What can my friend do? This was a paid cash fare for PE, seems unfair that it would get 0 when both carriers are AS partners.
Since "P" is an AA code which does not exist on BA, the credit was denied by Alaska. What can my friend do? This was a paid cash fare for PE, seems unfair that it would get 0 when both carriers are AS partners.
Mar 19, 2019, 11:38 pm
#36
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
This is beyond stupid. The fare classes correspond to the marketing airline, but they credit according to whatever fare class on the operating airline happens to have the same letter?
If so, someone who enjoys dreaming up ways to beat the system (like me) might suggest flying on an AY marketed, BA operated flight booked into R. (LHR-EDI-HEL anyone?)
If so, someone who enjoys dreaming up ways to beat the system (like me) might suggest flying on an AY marketed, BA operated flight booked into R. (LHR-EDI-HEL anyone?)
Mar 20, 2019, 10:24 am
#37
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Not sure that is true. As I mentioned earlier, I have an AY-marketed, BA-operated flight next month that codes as I for AY but R for BA. It doesn’t matter to me because I and R earn equally on BA, but the fare codes are different even though they’re both OW.
Mar 20, 2019, 10:53 am
#38
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
This is beyond stupid. The fare classes correspond to the marketing airline, but they credit according to whatever fare class on the operating airline happens to have the same letter?
If so, someone who enjoys dreaming up ways to beat the system (like me) might suggest flying on an AY marketed, BA operated flight booked into R. (LHR-EDI-HEL anyone?)
If so, someone who enjoys dreaming up ways to beat the system (like me) might suggest flying on an AY marketed, BA operated flight booked into R. (LHR-EDI-HEL anyone?)
Mar 20, 2019, 3:23 pm
#39
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Native flight numbers on KE, EK, BA, QF, CX, JL, SQ and AY are possibilities on LA stock.
James in Phoenix
May 17, 2019, 4:17 pm
#40
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
So AY flight numbers operated by BA? Personally, I stay away from Codeshares. Alaska could revert back to "official" written policy at any time. I want to know my miles will credit. I have had itineraries where the marketing partner was selling other partner's native flights, not codeshares, and issuing them on their own ticket stock. In those cases all the flights have posted automatically without issue.
Native flight numbers on KE, EK, BA, QF, CX, JL, SQ and AY are possibilities on LA stock.
Native flight numbers on KE, EK, BA, QF, CX, JL, SQ and AY are possibilities on LA stock.
May 17, 2019, 11:01 pm
#41
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Update on my AY-marketed, BA-operated flights. The good news is they all automatically credited, with no intervention on my part. The bad news is that, in automatically crediting, they applied the AY chart, which cost me a few thousand EQM (relative to the BA chart). I sent an email two weeks ago, with boarding passes and receipts, asking whether I could get credit on the BA chart since they're BA flights. I'm not expecting to get it, but they haven't even bothered to respond to the email and deny me, which is pretty lame.
EDIT: It is possible that AY codeshare flights with BA fall within the eligible 1-2000 flight number range to credit to AS. In that case, I anticipate the AY charts would prevail even though the flight is operated by BA.
James
Last edited by Flying for Fun; May 17, 2019 at 11:09 pm
May 17, 2019, 11:29 pm
#42
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Nope, the AY flight numbers for the codeshares were in the 5000s. All three posted automatically. Unexpected.
May 17, 2019, 11:33 pm
#43
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
May 31, 2019, 2:59 pm
#44
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
I have what is hopefully the final update here. Just logged into my account and noticed that AS acted on my request to credit BA-operated segments using the BA chart, so I earned a full ~40k EQM for the trip. It's unclear when this happened; customer care never sent an email informing me that they'd do it.
May 31, 2019, 9:28 pm
#45
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
I have what is hopefully the final update here. Just logged into my account and noticed that AS acted on my request to credit BA-operated segments using the BA chart, so I earned a full ~40k EQM for the trip. It's unclear when this happened; customer care never sent an email informing me that they'd do it.
James