QX cutting flights due to pilot shortage
#556
Join Date: Nov 2001
Location: Portland, Oregon
Programs: Hilton Platinum, Alaska MVP Gold
Posts: 2,363
More like 5 or 6, but I'm not going to keep arguing these points with you. We have plenty of AS travelers here and the real world experience is the only true tell of what's going on, not trying to guess if each cancellation you count actually had a real impact on travelers.
The real world experience is that there's already been service reductions AND the existing service is not 100% likely to happen. Being routed through Seattle at the last minute is not what I call fun, and its ridiculous of Alaska to take its eye of the ball AND expand routes from SFO at the same time.
Today - so far - one flight from PDX is cancelled - from Boise - and its because the plane did not run yesterday. We'll see as the day goes on what this does.
Facts do matter.
#557
Join Date: Jun 2001
Location: SEA
Programs: DL Plat, AS MVPG, Bonvoy Plat/LT Gold, HH Diamond
Posts: 1,263
Yesterday PDX showed the following cancelled and not replaced by identically-timed 9000-series flights:
Departures:
129p SEA
215p SEA
(A mainline flight went at 145p, so might have been a pre-planned replacement for these)
525p ONT
534p SMF
1000p SEA
Arrivals:
547a SEA
1049a SEA
1200p Santa Rosa
1240p SEA
925p SMF
1050p ONT
My real world experience is that PDX-SEA has become unreliable, particularly for day trips, and I'm booking that route on Delta until things appear more straightened out at AS.
Departures:
129p SEA
215p SEA
(A mainline flight went at 145p, so might have been a pre-planned replacement for these)
525p ONT
534p SMF
1000p SEA
Arrivals:
547a SEA
1049a SEA
1200p Santa Rosa
1240p SEA
925p SMF
1050p ONT
My real world experience is that PDX-SEA has become unreliable, particularly for day trips, and I'm booking that route on Delta until things appear more straightened out at AS.
#558
Join Date: Nov 2001
Location: Portland, Oregon
Programs: Hilton Platinum, Alaska MVP Gold
Posts: 2,363
Yep, 11 flights, which is exactly what said above to Asquared1, who calls me a liar. I didn't care to post the details, but you did, and that's nice.
Yesterday PDX showed the following cancelled and not replaced by identically-timed 9000-series flights:
Departures:
129p SEA
215p SEA
(A mainline flight went at 145p, so might have been a pre-planned replacement for these)
525p ONT
534p SMF
1000p SEA
Arrivals:
547a SEA
1049a SEA
1200p Santa Rosa
1240p SEA
925p SMF
1050p ONT
My real world experience is that PDX-SEA has become unreliable, particularly for day trips, and I'm booking that route on Delta until things appear more straightened out at AS.
Departures:
129p SEA
215p SEA
(A mainline flight went at 145p, so might have been a pre-planned replacement for these)
525p ONT
534p SMF
1000p SEA
Arrivals:
547a SEA
1049a SEA
1200p Santa Rosa
1240p SEA
925p SMF
1050p ONT
My real world experience is that PDX-SEA has become unreliable, particularly for day trips, and I'm booking that route on Delta until things appear more straightened out at AS.
#559
Join Date: Mar 2015
Location: PDX
Programs: DL Gold
Posts: 282
Yesterday PDX showed the following cancelled and not replaced by identically-timed 9000-series flights:
Departures:
129p SEA
215p SEA
(A mainline flight went at 145p, so might have been a pre-planned replacement for these and there was a a 2:35 OO flight and 2:45P 9xxx flight that could be viewed as a replacement so is it a delay or CXL? )
525p ONT
534p SMF
1000p SEA (#9951 - 9xxx flight not on posted schedule - was anyone actually booked on it?)
Arrivals:
547a SEA
1049a SEA #9950 not on posted schedule- ""real" flight?
1200p Santa Rosa Airport operating on restricted service here still http://www.northbaybusinessjournal.c...ort?artslide=0
1240p SEA Mainline arrival at 12:53p
925p SMF
1050p ONT
My real world experience is that PDX-SEA has become unreliable, particularly for day trips, and I'm booking that route on Delta until things appear more straightened out at AS.
Departures:
129p SEA
215p SEA
(A mainline flight went at 145p, so might have been a pre-planned replacement for these and there was a a 2:35 OO flight and 2:45P 9xxx flight that could be viewed as a replacement so is it a delay or CXL? )
525p ONT
534p SMF
1000p SEA (#9951 - 9xxx flight not on posted schedule - was anyone actually booked on it?)
Arrivals:
547a SEA
1049a SEA #9950 not on posted schedule- ""real" flight?
1200p Santa Rosa Airport operating on restricted service here still http://www.northbaybusinessjournal.c...ort?artslide=0
1240p SEA Mainline arrival at 12:53p
925p SMF
1050p ONT
My real world experience is that PDX-SEA has become unreliable, particularly for day trips, and I'm booking that route on Delta until things appear more straightened out at AS.
Also, the discussion has been about pilot shortage and how AS was handling the modified schedule. The SMF and ONT cancellations seem to involve one crew/plane each. Were these crew shortage issues or mechanical ones (or something else)?
Last edited by Asquared1; Oct 18, 2017 at 7:55 am
#560
Join Date: Jun 2001
Location: SEA
Programs: DL Plat, AS MVPG, Bonvoy Plat/LT Gold, HH Diamond
Posts: 1,263
Replacement flights are theoretically an effective solution, but I think we can all agree that at a minimum the non-mainline schedule is currently disrupted. And my experience is that AS is not handing that disruption well.
#561
Join Date: Mar 2015
Location: PDX
Programs: DL Gold
Posts: 282
Agreed, and unlikely we'll know the disposition of affected passengers on those cancelled/replaced flights unless some are hanging around here. My real life experience this summer (warning: n=3) was that upon cancellation, I was rebooked on flights 2 or more hours later (in one case, with a replacement section for my cancelled flight on the schedule) and attempts to waitlist for earlier flights were either handled incorrectly or denied.
Replacement flights are theoretically an effective solution, but I think we can all agree that at a minimum the non-mainline schedule is currently disrupted. And my experience is that AS is not handing that disruption well.
Replacement flights are theoretically an effective solution, but I think we can all agree that at a minimum the non-mainline schedule is currently disrupted. And my experience is that AS is not handing that disruption well.
#562
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
This summer was definitely handled poorly. Been trying to figure out if that's still the case or if they have a much better handle on it now with schedule adjustments. Seems like they are moving flights back to QX from OO and cancels are usually OO, not QX. Not sure if that's by design to reclaim business for QX or if OO is having issues now.
screenshot of the entire email
Last edited by jrl767; Oct 18, 2017 at 1:36 pm
#563
Join Date: Mar 2015
Location: PDX
Programs: DL Gold
Posts: 282
I guess that settles that , but seriously... it seem like QX has stabilized, but now OO is having issues (albeit on a smaller scale).
#564
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
I have an OO flight this evening (SJC-SAN, continuing on AS to BWI); neither of my two sources for tracking the jet — FlightAware and FlightRadar24 — show anything wrt the inbound flight ... on the desktop version of FR24, the same tail number that the app shows assigned to my flight is listed as operating two completely different routings over the course of the day, neither of which put it at SJC at the right time
#565
Join Date: Mar 2015
Location: PDX
Programs: DL Gold
Posts: 282
I have an OO flight this evening (SJC-SAN, continuing on AS to BWI); neither of my two sources for tracking the jet — FlightAware and FlightRadar24 — show anything wrt the inbound flight ... on the desktop version of FR24, the same tail number that the app shows assigned to my flight is listed as operating two completely different routings over the course of the day, neither of which put it at SJC at the right time
#566
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,858
FYI:
I own a travel agency in Juneau and we use Sabre. I'm more than happy to look up the FLIFO (Flight Information) in Sabre for flights that get delayed or cancelled and can see the delay code/reason for delay or cancel. Just please PM me the flight and date (should be only yesterday, today, or tomorrow).
I own a travel agency in Juneau and we use Sabre. I'm more than happy to look up the FLIFO (Flight Information) in Sabre for flights that get delayed or cancelled and can see the delay code/reason for delay or cancel. Just please PM me the flight and date (should be only yesterday, today, or tomorrow).
#567
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
FYI:
I own a travel agency in Juneau and we use Sabre. I'm more than happy to look up the FLIFO (Flight Information) in Sabre for flights that get delayed or cancelled and can see the delay code/reason for delay or cancel. Just please PM me the flight and date (should be only yesterday, today, or tomorrow).
I own a travel agency in Juneau and we use Sabre. I'm more than happy to look up the FLIFO (Flight Information) in Sabre for flights that get delayed or cancelled and can see the delay code/reason for delay or cancel. Just please PM me the flight and date (should be only yesterday, today, or tomorrow).
Code:
Results from ExpertFlyer.com
Flight Status Search:
Departing on 10/18/17
Flying AS flight 3452
Flight Status Depart Location Depart Date Reliability Arrive Location Arrive Date
SEA Scheduled: 10/18/17 3:00 PM PDX Scheduled: 10/18/17 3:49 PM
AS 3452 Landed Term: C Estimated: 10/18/17 3:18 PM 57% / 38m Term: Estimated: 10/18/17 4:11 PM
Gate: 10E Actual: 10/18/17 3:18 PM Gate: A6 Actual: 10/18/17 4:11 PM
Comments:
"SCHEDULE ACTUAL DELAY/CANCEL ARRIVAL
CITY ARRV DEPT ARRV DEPT CODES GATE
SEA ORIG 300P 318P 0L
PDX 349P TERM
0L - LATE ARRIVAL
3SEA/ETD0300P LATE ARRIVAL *1733
4SEA/OUT0318P 0.18L OFF0336P *1737
2PDX/ETA0411P 0.22L *1807"
#568
Join Date: Aug 2013
Programs: Alaska MVP Gold
Posts: 917
Agreed, and unlikely we'll know the disposition of affected passengers on those cancelled/replaced flights unless some are hanging around here. My real life experience this summer (warning: n=3) was that upon cancellation, I was rebooked on flights 2 or more hours later (in one case, with a replacement section for my cancelled flight on the schedule) and attempts to waitlist for earlier flights were either handled incorrectly or denied.
Replacement flights are theoretically an effective solution, but I think we can all agree that at a minimum the non-mainline schedule is currently disrupted. And my experience is that AS is not handing that disruption well.
Replacement flights are theoretically an effective solution, but I think we can all agree that at a minimum the non-mainline schedule is currently disrupted. And my experience is that AS is not handing that disruption well.
#569
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,858
Just a couple of examples:
2B6895«
B60895/18OCT
BOS 829A C20
PUJ 1239P
5BOS/ETD 0849 - INFLTENTERT - INFLIGHT ENTERTAINMENT TECHNICAL I
SSUE S *0740*HDQFTP
4BOS/OUT 0856 OFF 0909- INFLTENTERT - INFLIGHT ENTERTAINMENT TEC
HNICAL ISSUE S *0809*HDQFTP
2PUJ/ON 1246 IN 1254 *1158*HDQFTP
B60173/18OCT
FLL 956A F9
PUJ 1218P
5FLL/ETD 1150 - LATEARRIVAL - LATE DEPARTURE DUE TO LATE ARRIVAL
OF EQ *1009*HDQFTP
4FLL/OUT 1159 OFF 1213- LATEARRIVAL - LATE DEPARTURE DUE TO LATE
ARRIVAL OF EQ *1114*HDQFTP
2PUJ/ON 1411 IN 1415 *1318*HDQFTP
And for Alaska:
0067/18OCT - FLIGHT ROUTING
SCHEDULE ACTUAL DELAY/CANCEL ARRIVAL
CITY ARRV DEPT ARRV DEPT CODES GATE
SEA ORIG 325P 414P
KTN 428P 518P 518P C1
SIT 609P 700P
JNU 740P 830P
ANC 1012P TERM
3SEA/ETD0350P 0.25L DUE LATE ARRIVAL *1553
4SEA/OUT0414P 0.49L OFF0437P *1839
2KTN/ON 0514P IN 0518P 0.50L *2021
3KTN/DCN DELAYED DUE MX MORE INFO BY 0630P *2033*SEARDF
3SIT/DCN DELAYED DUE FLT 67 LAA MORE INFO BY 0804P *2034*SEARDF
3JNU/DCN DELAYED PENDING ARRIVAL FLT 67 *2034*SEARDF
2B6895«
B60895/18OCT
BOS 829A C20
PUJ 1239P
5BOS/ETD 0849 - INFLTENTERT - INFLIGHT ENTERTAINMENT TECHNICAL I
SSUE S *0740*HDQFTP
4BOS/OUT 0856 OFF 0909- INFLTENTERT - INFLIGHT ENTERTAINMENT TEC
HNICAL ISSUE S *0809*HDQFTP
2PUJ/ON 1246 IN 1254 *1158*HDQFTP
B60173/18OCT
FLL 956A F9
PUJ 1218P
5FLL/ETD 1150 - LATEARRIVAL - LATE DEPARTURE DUE TO LATE ARRIVAL
OF EQ *1009*HDQFTP
4FLL/OUT 1159 OFF 1213- LATEARRIVAL - LATE DEPARTURE DUE TO LATE
ARRIVAL OF EQ *1114*HDQFTP
2PUJ/ON 1411 IN 1415 *1318*HDQFTP
And for Alaska:
0067/18OCT - FLIGHT ROUTING
SCHEDULE ACTUAL DELAY/CANCEL ARRIVAL
CITY ARRV DEPT ARRV DEPT CODES GATE
SEA ORIG 325P 414P
KTN 428P 518P 518P C1
SIT 609P 700P
JNU 740P 830P
ANC 1012P TERM
3SEA/ETD0350P 0.25L DUE LATE ARRIVAL *1553
4SEA/OUT0414P 0.49L OFF0437P *1839
2KTN/ON 0514P IN 0518P 0.50L *2021
3KTN/DCN DELAYED DUE MX MORE INFO BY 0630P *2033*SEARDF
3SIT/DCN DELAYED DUE FLT 67 LAA MORE INFO BY 0804P *2034*SEARDF
3JNU/DCN DELAYED PENDING ARRIVAL FLT 67 *2034*SEARDF
#570
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
the arrivals board shows SAN-SJC a few minutes early; FR24 finally has the tail number that operated SAN-OMA this morning, but OMA-SAN (which landed about 3 hrs ago) is still missing ... sometimes I really enjoy being analytical and trying to figure things out wrt avoiding complications, but sometimes it gets really frustrating