Jun 28, 2017, 8:46 pm

FlyerTalk Forums Expert How-Tos and Guides

Cathay Award Guide Using Alaska Airlines Miles

Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.

Quote:

Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.

Routing Rules:

If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
Awards can be booked 330 days in advance.
Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).

North American Gateway Cities:

Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)

Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington

Award Chart Links*:

Asia
Australia
Europe
India/Middle East
North America

Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.

Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Jan 3, 2018, 4:41 pm

#1606

HawaiiO

Join Date: Jan 2008

Posts: 1,835

Just booked a ICN to LAX flight and when I asked to add a LAX to SEA segment to the itinerary, the agent said I had to add in another 20k miles!
Is this correct?
Shouldnt the ICN to SEA flight via HKG be all one itinerary and one price of 70k for F?

Thanks

Jan 3, 2018, 4:43 pm

#1607

Edgerfly

Suspended

Join Date: Jun 2003

Location: SEA, FLL, Martha’s Vineyard

Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler

Posts: 2,019

Quote:

Originally Posted by HawaiiO

If there is no saver space on that flight, then yes you do need to pay another 20k. Find another SEA-LAX Flight with saver space in the cabin you want, the flights go every hour.

Jan 3, 2018, 5:19 pm

#1608

HawaiiO

Join Date: Jan 2008

Posts: 1,835

Thank you!
Ill call in again and ask.

Maybe the agent didnt know it well.
At least she managed to get the CX flight booked right away.

Quote:

Originally Posted by Edgerfly

If there is no saver space on that flight, then yes you do need to pay another 20k. Find another SEA-LAX Flight with saver space in the cabin you want, the flights go every hour.

Jan 3, 2018, 5:21 pm

#1609

CDKing

FlyerTalk Evangelist

Join Date: Dec 2007

Location: BOS/ORH

Programs: AS 75K

Posts: 18,323

Quote:

Originally Posted by HawaiiO

Thank you!
Ill call in again and ask.

Maybe the agent didnt know it well.
At least she managed to get the CX flight booked right away.

Check AS site to be sure there is a 12.5K or cheaper award for LAX-SEA (and that is not virgin if prior to 4/25)

*edit* Sorry i missed that it was premium cabin. Make sure 25K is available if booking premium cabin AS metal flight. 12.5K or less to book the AS leg in coach.

Last edited by CDKing; Jan 3, 2018 at 8:32 pm Reason: adding info

Jan 3, 2018, 5:27 pm

#1610

flytoeat

Join Date: Jan 2001

Posts: 2,834

Quote:

Originally Posted by HawaiiO

Yes, it should price at 70K, provided there is “A” (saver first) or “W” (saver coach) available. What does it show when you check award space for SEA-LAX on the desired date? Is this for a close-in reservation? If it really isn’t available, make sure you grab an available segment LAX-XXX for future use, utilizing the allowable stopover.

Jan 3, 2018, 5:40 pm

#1611

Edgerfly

Suspended

Join Date: Jun 2003

Location: SEA, FLL, Martha’s Vineyard

Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler

Posts: 2,019

Quote:

Originally Posted by CDKing

Check AS site to be sure there is a 12.5K or cheaper award for LAX-SEA (and that is not virgin if prior to 4/25)

I didn’t see if he’s booking a premium award or not, but yes the flights with 12.5 or lower in coach, and 25k for first are saver space.

Jan 3, 2018, 8:30 pm

#1612

CDKing

FlyerTalk Evangelist

Join Date: Dec 2007

Location: BOS/ORH

Programs: AS 75K

Posts: 18,323

Quote:

Originally Posted by Edgerfly

I didn’t see if he’s booking a premium award or not, but yes the flights with 12.5 or lower in coach, and 25k for first are saver space.

I missed the 70K mentioned at the end,. I saw the 20K and assumed it was coach.

Jan 3, 2018, 9:39 pm

#1613

HawaiiO

Join Date: Jan 2008

Posts: 1,835

ya shows 25k for almost all flights from LAX to SEA for Jun 1.
Dont know why that agent didnt let me add on the LAX to SEA segment.
I'll call them again and ask.
Thanks!

So surprised to find CX F readily available.
Was going to originally book JL but the F space disappeared when I was paying for it...

Quote:

Originally Posted by flytoeat

Jan 3, 2018, 11:53 pm

#1614

HawaiiO

Join Date: Jan 2008

Posts: 1,835

Thank u all!
AS just added the LAX to SEA segment to the trip.

Edgerfly likes this.

Jan 4, 2018, 6:02 am

#1615

dkerr

Join Date: Aug 2001

Posts: 1,052

Quote:

Originally Posted by CkCrunch

Another data point:

BA/JL both showing 4 seats for LGW-HKG in J and 1 seat for LHR-HKG in F for a variety of dates in April. Just got off the phone with 2 different agents at Alaska who saw zero availability...

This has been observed before. You are possibly running into point-of-sale issue. CX have made these available for “purchase” only in the UK not other markets. BA naturally use the UK as their POS, JL actually vary the POS based on your address (I assume you registered as a UK person with JL) so search results can vary with JL based on that. AS and AA use the USA as POS location, even if you are based in the UK, if CX is not making certain inventory available for “purchase” in the USA there is nothing to be done. This theory can be tested if you are able to register for two JL accounts, one with a UK address, the other with a USA address and then compare search results.

DAK.

Jan 4, 2018, 9:52 am

#1616

hightide

Join Date: Nov 2010

Programs: IHG Platinum

Posts: 1,066

I'm ticketed for departure on 8th of March at 2ish PM (departure city is on GMT+7 timezone).

Is the deadline to modify my itinerary without the $125 fee 7th of January 2PM (GMT+7) or 7th of January 2PM (GMT-8)?

Jan 4, 2018, 4:36 pm

#1617

ralph4878

Join Date: Aug 2015

Location: Chicago, IL

Programs: Delta Platinum Medallion, Bonvoy Platinum, HH Gold

Posts: 184

Just booked BKK-HKG-SFO in J for mid-October and a return a week later in F...120,000 miles for a ticket that priced out at $14,000 is insane (as is charging $14,000 for a ticket!). Will be my first F trip with CX, very much looking forward to seeing what all of the fuss is about

. Spoke with an agent in Phoenix - told her exactly which flights I wanted and she was able to grab them without issue. Used BA's site to see availability...plenty J space still left on the HKG-SFO leg; none for SFO-HKG but several F seats that last week of October.

Jan 5, 2018, 7:56 am

#1618

seawolf

Original Member

Join Date: May 1998

Location: NYC

Programs: AA 2MM, Bonvoy LTT, Hilton Diamond

Posts: 14,635

Quote:

Originally Posted by seawolf

Thanks. I called back. Agent initially agreed that ticketing fee should not be charged but when I ask a refund, she placed me on hold and when she came back, quickly backtracked that the $15 fee was applicable.

Will HUACA.

Just booked another CX award. The phone ticketing fee was not charged this time. So it appears the fee is YMMV.

Jan 5, 2018, 8:01 am

#1619

Edgerfly

Suspended

Join Date: Jun 2003

Location: SEA, FLL, Martha’s Vineyard

Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler

Posts: 2,019

I’m 75k so I’ve never had to deal with the phone ticketing fee. But I don’t see how they can justify charging you a fee for something you have to call in to do.

In my mind I’d go into the call telling myself that im not paying a ticketing fee, and when payment comes up if the agent still insists on a fee I’d escalate to a supervisor.

Last edited by Edgerfly; Jan 5, 2018 at 10:36 am

Jan 5, 2018, 8:09 am

#1620

Edgerfly

Suspended

Join Date: Jun 2003

Location: SEA, FLL, Martha’s Vineyard

Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler

Posts: 2,019

Quote:

Originally Posted by SanDiego1K

7 months. Thus, my surprise at the good results.

for the record I’ve actually found the F availability to be much better the earlier you book.

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