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Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Old Jun 28, 2017, 8:46 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: eponymous_coward
Cathay Award Guide Using Alaska Airlines Miles

Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.

Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
Routing Rules:
  • If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
  • Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
  • The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
  • One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
  • Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
  • As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
  • Awards can be booked 330 days in advance.
  • Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).

North American Gateway Cities:

Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)

Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington

Award Chart Links*:

Asia
Australia
Europe
India/Middle East
North America


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Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Old Aug 22, 2017, 7:03 am
  #1051  
 
Join Date: Jan 2009
Posts: 1,621
Hi -


often when they rebook, they look for any fare bucket available in the needed class of service. This is true of many airlines, not just CX

I once missed a connection to Singapore, they put me on UA. I got full J credit from U class.
Orwaid is offline  
Old Aug 22, 2017, 7:07 am
  #1052  
 
Join Date: Dec 2009
Location: YYC - not the centre of the universe
Programs: AC*S100K 1MM, LH FTL, Hyatt Globalist, Accor Plat
Posts: 4,768
Could someone tell me - I want to move my JFK YVR from J to F, as the cabin just opened up. I'm within 60 days. Was told that I need to pay a change fee. This seems unlike my past experiences with this kind of situation, but wanted to check here if someone has a particular experience with AS recently before calling back again.
jlisi984 is offline  
Old Aug 22, 2017, 7:27 am
  #1053  
 
Join Date: Aug 2012
Location: LAX/SFO
Programs: AS 100k, BA GGL, UA 1k, DL DM, AC SE, B6 Mosaic4, Hyatt/Hilton/Wyndham/IHG Diamond, Marriot Ti
Posts: 1,248
Originally Posted by jlisi984
Could someone tell me - I want to move my JFK YVR from J to F, as the cabin just opened up. I'm within 60 days. Was told that I need to pay a change fee. This seems unlike my past experiences with this kind of situation, but wanted to check here if someone has a particular experience with AS recently before calling back again.
This is correct. You will be charged the fee as you're within 60 days. An AA award would have the fee waived for upgrading class of service but not AS.
TalkingPoint is offline  
Old Aug 23, 2017, 11:16 am
  #1054  
 
Join Date: May 2017
Location: SEA
Posts: 355
Originally Posted by rendezvous
Can I book the transpacific segment segment first and then add the connecting segment at a later point without the risk of losing transpacific segment? Thanks!
Yep! Get the long haul section booked asap, and then worry about getting the other parts added later on.
quemalo is offline  
Old Aug 25, 2017, 9:48 am
  #1055  
 
Join Date: Jul 2010
Location: 718
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, IHG Diamond
Posts: 967
I booked JFK-HKG(stopover for 2 nights)-JNB in J.

I want to upgrade the JFK-HKG to F (if award space opens close-in) but do not want them messing with the HKG-JNB leg. Are they able to just upgrade first segment and not do a cancel/rebook entire itinerary. I am scared that the HKG-JNB space wont come back if they cancelled.

Thanks in advance!
zzrayzz is offline  
Old Aug 25, 2017, 4:35 pm
  #1056  
 
Join Date: Jun 2017
Posts: 21
Originally Posted by zzrayzz
I booked JFK-HKG(stopover for 2 nights)-JNB in J.

I want to upgrade the JFK-HKG to F (if award space opens close-in) but do not want them messing with the HKG-JNB leg. Are they able to just upgrade first segment and not do a cancel/rebook entire itinerary. I am scared that the HKG-JNB space wont come back if they cancelled.

Thanks in advance!
Yes, I just did the exact same thing to my 2-legs flight
leokungkin is offline  
Old Aug 25, 2017, 4:57 pm
  #1057  
 
Join Date: Jul 2004
Posts: 4,536
Originally Posted by leokungkin
Yes, I just did the exact same thing to my 2-legs flight
Successfully executed this last week. That said, you're right to be cautious. BA cancelled my downstream segment once after upgrading the first leg of an itinerary. Cost me several thousand dollars for HKGDPS J tickets as BA refused to fix. But having booked close to 100 CX segments over the years via AA/AS/BA that was the only case.

Greetings from Saigon, and thanks to AS for getting me here.

Jamie
jamienbaker is offline  
Old Aug 25, 2017, 11:52 pm
  #1058  
Ambassador, Hong Kong and Macau
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
Originally Posted by jamienbaker
Greetings from Saigon
Where do you get (non-Socialist) Republic of Vietnam visas? Did RVN survive long enough to start issuing e-visas?
percysmith is online now  
Old Aug 26, 2017, 1:10 am
  #1059  
 
Join Date: Jul 2004
Posts: 4,536
Online. US citizen. Something like $30 and a selfie, printed visa at home two days later. Couldn't have been easier.
jamienbaker is offline  
Old Aug 26, 2017, 1:37 am
  #1060  
Ambassador, Hong Kong and Macau
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
Originally Posted by jamienbaker
Online. US citizen. Something like $30 and a selfie, printed visa at home two days later. Couldn't have been easier.
I don't see Saigon on the list of allowed entry ports for e-visa https://evisa.xuatnhapcanh.gov.vn/do...4-db36fc3f6704
percysmith is online now  
Old Aug 26, 2017, 1:37 am
  #1061  
 
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
Originally Posted by jamienbaker
Online. US citizen. Something like $30 and a selfie, printed visa at home two days later. Couldn't have been easier.
jinglish is offline  
Old Aug 26, 2017, 2:06 am
  #1062  
 
Join Date: Jul 2004
Posts: 4,536
Originally Posted by jinglish
True, don't get the joke but didn't study the thread while taxiing here in HKG.

PERCYSMITH - SGN is #8 on your list.
jamienbaker is offline  
Old Aug 26, 2017, 2:45 am
  #1063  
 
Join Date: Jul 2004
Posts: 4,536
Oh, HCM. Got it. But they haven't changed the airport code.

In fairness, my flight in a few hours isn't to Idelwild, it's JFK 😉
jamienbaker is offline  
Old Aug 26, 2017, 3:02 am
  #1064  
Ambassador, Hong Kong and Macau
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
Originally Posted by jamienbaker
isn't to Idelwild, it's JFK ��
Actually it's the reverse with SGN

With Idlewild, the airport name and the IATA code got renamed (IDL --> JFK http://www.flyertalk.com/forum/trave...ml#post4202519 ), but the city and country names stayed the same.

With SGN the airport name and IATA code stayed the same, but the city* and the country got taken over and renamed*.

*I was having a go at you. Although Saigon was renamed HCMC after the fall of the RVN, Saigon is still in use not just by the residents of HCMC but by state-owned enterprises themselves http://www.saigontourist.hochiminhci...bout/about.htm .

I too am going to "Saigon" next month, though the Whatsapp planning group my non-FT/history-challenged bros are using is "HCM trip". Neither of my passports work for Socialist Republic of Vietnam e-visas, damn.

Last edited by percysmith; Aug 26, 2017 at 3:09 am
percysmith is online now  
Old Aug 28, 2017, 6:49 am
  #1065  
Formerly richh1833
 
Join Date: Mar 2012
Location: SYD
Programs: QF P1, BA GGL, AS GMVP
Posts: 480
Wanted some clarification as I've received this information from two different CSR.

I currently have 2 tickets JNB-HKG(stop)-JFK. Both booked in F but one is a earlier flight and one is a later flight.

CSRs have confirmed to me that I'm able to change my flights once the ticket has commenced when I'm in HKG. They said that since I'm booked F all the way through it shouldn't be a problem to change dates or flight as long as the carrier/class/destination/origin stay the same.

Can anyone confirm?
TheSYDTraveller is offline  


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