Jun 28, 2017, 8:46 pm
Last edit by: eponymous_coward
Cathay Award Guide Using Alaska Airlines Miles
Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.
Routing Rules:
North American Gateway Cities:
Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)
Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington
Award Chart Links*:
Asia
Australia
Europe
India/Middle East
North America
Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.
Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
- If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
- Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
- The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
- One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
- Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
- As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
- Awards can be booked 330 days in advance.
- Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).
North American Gateway Cities:
Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)
Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington
Award Chart Links*:
Asia
Australia
Europe
India/Middle East
North America
Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later
Mar 27, 2017, 1:04 am
#436
Join Date: Mar 2015
Location: YVR
Posts: 1,082
Not sure why you can't do it online though.
According to CX, these fare classes are eligible for advanced seat request: "Customers holding tickets on eligible fare types – Y, B, H, K, L, M, V, W, R, E, T"
https://www.cathaypacific.com/cx/en_...-requests.html
Mar 27, 2017, 7:08 am
#437
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Correction, T fare class you are definitely able to select seats in advance if you call CX.
Not sure why you can't do it online though.
According to CX, these fare classes are eligible for advanced seat request: "Customers holding tickets on eligible fare types – Y, B, H, K, L, M, V, W, R, E, T"
https://www.cathaypacific.com/cx/en_...-requests.html
Not sure why you can't do it online though.
According to CX, these fare classes are eligible for advanced seat request: "Customers holding tickets on eligible fare types – Y, B, H, K, L, M, V, W, R, E, T"
https://www.cathaypacific.com/cx/en_...-requests.html
Mar 27, 2017, 8:46 am
#438
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,858
Alaska was able to put in a seat request, but it sent back middles.
I'm now on my 2nd call to Cathay - this is a hair annoying, quite the long hold time even for early in the morning for them.
I'm now on my 2nd call to Cathay - this is a hair annoying, quite the long hold time even for early in the morning for them.
Mar 27, 2017, 10:30 am
#439
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,760
No. You will see that the CX award is to YVR only. Allowing CX to transport as part of a USA domestic itinerary (JFK-SEA) would violate USA law regarding cabotage and subject AS and/or CX to large fines. Non-USA airlines may not transport passengers on domestic itineraries, even with an intermediary stop in Canada that switches airlines.
It is JFK-LAX-Australia. It is subject to the same cabotage law.
QF JFK-LAX can only be a connection flight. QF does not have the right to "sell" the JFK=LAX alone, it is part of the continuous itinerary.
Mar 30, 2017, 4:11 am
#441
Join Date: Apr 2014
Location: YVR (BLI/SEA)
Programs: AS MVPG, Delta Plat, HHonors Gold, NEXUS, Marriott Silver
Posts: 195
I'm showing multiple award seats across all classes (F,J,Y) on fight 888 from HKG to YVR on both the JAL and BA searches, yet the agent couldn't seem to find a single seat on the flight in any class... am I missing something? I seem to remember this happening before until I told the agent a certain flight, but even that didn't help this time. I'm going to try again tomorrow, but it's definitely frustrating...
Mar 30, 2017, 9:44 pm
#442
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
I've just made several refinements to my CX F award and AS was able to change it each time.
I was initially on CX LAX-HKG (F) HKG-TPE (J) TPE-NGO (J)
First was an aircraft change to a 77W HKG-TPE and I was able to move to F (agent did charge the extra $20 and change for the new runway tax... I tried getting it waived, but no go (as I booked F in the beginning).
Then I changed to the proper destination TPE-NRT a few days ago.
Last night I checked britishairways.com as I have been doing daily, if not more often, and the nonstop HKG-NRT opened in F. Score.
A few notes: BA mirrored AS for what I was booking. YMMV.
Each time an agent could find and hold the space, but had to be connected to someone who could modify "International itineraries", they tended to have a bit of a hold to get in touch. Each change took 20-30 minutes by phone, including hold time.
The change last night was for a flight leaving the 13th of April and space just opened up on the 29th of March. It was 0'd out at one point (watching EF) but bumped to F2. It took a day or three, but that's when First (Z) class showed on britishairways.com [logged into avios account] and I called AS. Flight now F1 on the 77W.
I was not assigned seats at first. Logged into cathaypacific's website using my account there, and after changing my # to a CX one, I was autoassigned seats. I previously was Marco Polo Green, but this has since expired, so not sure how I got my seats. But I'm happy with 1A and 1K.
I was initially on CX LAX-HKG (F) HKG-TPE (J) TPE-NGO (J)
First was an aircraft change to a 77W HKG-TPE and I was able to move to F (agent did charge the extra $20 and change for the new runway tax... I tried getting it waived, but no go (as I booked F in the beginning).
Then I changed to the proper destination TPE-NRT a few days ago.
Last night I checked britishairways.com as I have been doing daily, if not more often, and the nonstop HKG-NRT opened in F. Score.
A few notes: BA mirrored AS for what I was booking. YMMV.
Each time an agent could find and hold the space, but had to be connected to someone who could modify "International itineraries", they tended to have a bit of a hold to get in touch. Each change took 20-30 minutes by phone, including hold time.
The change last night was for a flight leaving the 13th of April and space just opened up on the 29th of March. It was 0'd out at one point (watching EF) but bumped to F2. It took a day or three, but that's when First (Z) class showed on britishairways.com [logged into avios account] and I called AS. Flight now F1 on the 77W.
I was not assigned seats at first. Logged into cathaypacific's website using my account there, and after changing my # to a CX one, I was autoassigned seats. I previously was Marco Polo Green, but this has since expired, so not sure how I got my seats. But I'm happy with 1A and 1K.
Mar 30, 2017, 10:15 pm
#443
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,228
Mar 30, 2017, 10:33 pm
#444
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Apr 5, 2017, 11:14 am
#445
Join Date: Feb 2013
Location: some premium cabin...
Posts: 390
Does anyone know if I can pair a Virgin America flight with a CX flight on one award ticket? In other words, does Alaska treats Virgin America as a partner airline or not?
Apr 5, 2017, 11:29 am
#446
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,387
Apr 6, 2017, 3:40 pm
#447
Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,383
Does anybody have any experience cancelling a CX-flight booked with AS miles after checking in?
I know I won't get the $12.50 Partner Booking Fee refunded, but as a MVPG, can I assume I will get all miles and taxes refunded, even after checking in (but before the flight time)?
Thanks!
I know I won't get the $12.50 Partner Booking Fee refunded, but as a MVPG, can I assume I will get all miles and taxes refunded, even after checking in (but before the flight time)?
Thanks!
Apr 6, 2017, 7:58 pm
#448
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Does anybody have any experience cancelling a CX-flight booked with AS miles after checking in?
I know I won't get the $12.50 Partner Booking Fee refunded, but as a MVPG, can I assume I will get all miles and taxes refunded, even after checking in (but before the flight time)?
Thanks!
I know I won't get the $12.50 Partner Booking Fee refunded, but as a MVPG, can I assume I will get all miles and taxes refunded, even after checking in (but before the flight time)?
Thanks!
Apr 7, 2017, 2:28 am
#449
Join Date: Sep 2007
Posts: 506
Does anybody have any experience cancelling a CX-flight booked with AS miles after checking in?
I know I won't get the $12.50 Partner Booking Fee refunded, but as a MVPG, can I assume I will get all miles and taxes refunded, even after checking in (but before the flight time)?
Thanks!
I know I won't get the $12.50 Partner Booking Fee refunded, but as a MVPG, can I assume I will get all miles and taxes refunded, even after checking in (but before the flight time)?
Thanks!
Apr 7, 2017, 9:28 am
#450
Join Date: Jun 2012
Location: YBA / YYC
Programs: AS; Aeroplan; Hilton (Diamond); Marriott (Platinum);
Posts: 346