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Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Old Jun 28, 2017, 8:46 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: eponymous_coward
Cathay Award Guide Using Alaska Airlines Miles

Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.

Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
Routing Rules:
  • If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
  • Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
  • The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
  • One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
  • Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
  • As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
  • Awards can be booked 330 days in advance.
  • Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).

North American Gateway Cities:

Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)

Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington

Award Chart Links*:

Asia
Australia
Europe
India/Middle East
North America


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Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Old Jul 17, 2017, 2:39 pm
  #916  
 
Join Date: Aug 2001
Posts: 1,053
Originally Posted by dguruswamy
One question for me though, is what tool are you all using to check CX availability inside of a week. It seems (at least during the summer) that BA is not just blocking mainland China, Taiwan, and other regional destinations, but also all North American flights inside of 6 days?
Qantas seems to be the only site showing availability for less than 4 days... but that varies depending on routing. JL will show availability up to 4 days before flights and I find it to be more accurate.

According to JL web site there are at least 4 award seats in J available from EWR-HKG-SIN on Aug 9th. On the HKG-SIN segment 7 (out of 8) flights have 4 award seats available... choose one that is scheduled to be a A350-900.

DAK
dkerr is offline  
Old Jul 17, 2017, 2:54 pm
  #917  
 
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,120
On the wrong thread
ExpatSomchai is offline  
Old Jul 17, 2017, 5:27 pm
  #918  
HGF
 
Join Date: Jun 2013
Location: ORD
Programs: AA EXP
Posts: 226
Did anything change with what CX space AS is able to see? I've been trying to book some flights with CX over the last couple of weeks and every time both BA and QF show as J4+, but AS cannot see any space. This is mostly for hkg-ord, hkg-lax, and hkg-jfk all later this year or next year. I did not have any of these issues earlier in the year.

Anyone else experiencing this or know if anything has changed with what space AS can see?
HGF is offline  
Old Jul 17, 2017, 9:15 pm
  #919  
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Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
Originally Posted by HGF
Did anything change with what CX space AS is able to see? I've been trying to book some flights with CX over the last couple of weeks and every time both BA and QF show as J4+, but AS cannot see any space. This is mostly for hkg-ord, hkg-lax, and hkg-jfk all later this year or next year. I did not have any of these issues earlier in the year.

Anyone else experiencing this or know if anything has changed with what space AS can see?
The standard advice would be HUACA to try your luck again but the overwhelmingly neglected fact time after time is that AS only sees a subset of oneworld partner inventory. Probably the 100th mention...
G-CIVC is offline  
Old Jul 18, 2017, 8:14 am
  #920  
HGF
 
Join Date: Jun 2013
Location: ORD
Programs: AA EXP
Posts: 226
Originally Posted by G-CIVC
The standard advice would be HUACA to try your luck again but the overwhelmingly neglected fact time after time is that AS only sees a subset of oneworld partner inventory. Probably the 100th mention...
I guess I just got really lucky earlier this year. Thanks for the information
HGF is offline  
Old Jul 18, 2017, 9:07 am
  #921  
 
Join Date: Jul 2004
Posts: 4,536
Originally Posted by G-CIVC
The standard advice would be HUACA to try your luck again but the overwhelmingly neglected fact time after time is that AS only sees a subset of oneworld partner inventory. Probably the 100th mention...
Experiment:

Looked for F award JFKHKG over various days next week (July 24, 25, 26, 27). It's all over the place.

24th - BA shows 2 @ 1000, 1 @ 1455. AS has 1 @ 1000.
25th - BA 1 @ 0145, AS nothing.
26th - BA 1 @ 0145, 1 @ 1000, 2@ 1455. AS shows 2 at 1455, but not the earlier flights.
27th - BA 1 @ 1000, AS 1 @ 1000.

So, at first, I started thinking maybe Alaska is "partner minus 1". But they have the same 2 awards available on the 26th, and the same 1 award on the 27th.

This is going to be such a pain next month. I'm ticketed in J, my wife is in F, and I need to snag another seat once released. Hate to burn AA or BA for it. Wish me luck - Jamie
jamienbaker is offline  
Old Jul 18, 2017, 7:25 pm
  #922  
 
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
Originally Posted by jamienbaker
Experiment:

Looked for F award JFKHKG over various days next week (July 24, 25, 26, 27). It's all over the place.

24th - BA shows 2 @ 1000, 1 @ 1455. AS has 1 @ 1000.
25th - BA 1 @ 0145, AS nothing.
26th - BA 1 @ 0145, 1 @ 1000, 2@ 1455. AS shows 2 at 1455, but not the earlier flights.
27th - BA 1 @ 1000, AS 1 @ 1000.

So, at first, I started thinking maybe Alaska is "partner minus 1". But they have the same 2 awards available on the 26th, and the same 1 award on the 27th.

This is going to be such a pain next month. I'm ticketed in J, my wife is in F, and I need to snag another seat once released. Hate to burn AA or BA for it. Wish me luck - Jamie
Between the experiment I ran at T-330 and this experiment for close-in release, I think I'm just going to burn AA miles at 1.6x the price just to avoid the risk. Not sure what I'll use my AS miles for instead, though. Frustrating.
callmedtop is offline  
Old Jul 18, 2017, 7:56 pm
  #923  
 
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Originally Posted by jamienbaker

This is going to be such a pain next month. I'm ticketed in J, my wife is in F, and I need to snag another seat once released. Hate to burn AA or BA for it. Wish me luck - Jamie
Good luck! I just had to burn AA ex-LAX, AS could not see availability on the flight, and I had my wife in F and myself in J, played the HUACA game with AS but all 6 agents couldn't see the seat and I didn't want someone else to snatch it up. First AA agent grabbed the flight for me.
gpeso8 is offline  
Old Jul 18, 2017, 8:16 pm
  #924  
 
Join Date: Jul 2004
Posts: 4,536
Originally Posted by gpeso8
Good luck! I just had to burn AA ex-LAX, AS could not see availability on the flight, and I had my wife in F and myself in J, played the HUACA game with AS but all 6 agents couldn't see the seat and I didn't want someone else to snatch it up. First AA agent grabbed the flight for me.
It'll be worth the AA points. AS still high value given easy and abundance of JL awards.
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Old Jul 19, 2017, 8:55 am
  #925  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,762
I guess I am lucky that my husband could not care for F or J. He does not eat Caviar nor drinks, and even not particularly like Pier F over J. (He complains the sitting areas in Pier F are not as comfortable as in Pier J - to that I and some folks on the CX forum also agree.)

So if we are flying on the same flight he could be in J and I am in F. Or we fly on 2 different flights a few hours apart like end of Aug coming back HKG-LAX on the AS awards. I have no intention to mess re-ticketing with AS when we are in HKG. So he would take the noon flight in F and I would take the 4:30pm flight in F. We will meet at AS LAX lounge for the connection flight to SEA early evening then a forced overnight at SEA for the next morning flight to SLC to start a tagged on trip to the Glacier NP and the Canadian Rockies. We were originally both on the waitlist for the SEA-SLC F. However I had to change my LAX-SEA flight due to AS agent overlooking the minimum connection time needed at LAX from TIBT Intl arrival to T6 domestic departure. In the rebooking AS opened up LAX-SEA Saver F for us as well as for me the SEA-SLC segment. Husband though, remains on the waitlist for the SEA-SLC flight so I guess I would give my F to him due to he has to spend 6 hours at AS LAX lounge waiting for me.
Happy is offline  
Old Jul 19, 2017, 9:08 am
  #926  
Suspended
 
Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler
Posts: 2,019
I have found now that Qantas and BA's showing of availability is not even remotely close to what AS agents can see and book anymore. Especially when you're booking close to the departure date. So you have to solely rely on the agents now, at least in my experience thus far recently. Occasionally availability will align with QF showing far out of booking.

Sometimes it works to AS advantage as there is no availability showing on QF site and I got an F seat on the 12:55 HKG-LAX flight in F two days before when QF was showing nothing.

Just my two cents that don't depend on BA and QF search engine anymore for close departure dates unfortunately.
Edgerfly is offline  
Old Jul 19, 2017, 9:15 am
  #927  
 
Join Date: Dec 2012
Location: BRU
Posts: 62
Don't know (can't seem to find the answer) if this has been asked before:
The award chart mentions Hawaii to Asia on (partly) CX F should be 70k miles, so is it possible to redeem HNL-LAX on AS and LAX-HKG on CX (or vice versa) in 1 itinerary or not? The website mentions you can add a free AS leg on the mainland and the amount of miles is the same for continental US as for Hawaii...
Tamos is offline  
Old Jul 19, 2017, 9:52 am
  #928  
Suspended
 
Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler
Posts: 2,019
Originally Posted by Tamos
Don't know (can't seem to find the answer) if this has been asked before:
The award chart mentions Hawaii to Asia on (partly) CX F should be 70k miles, so is it possible to redeem HNL-LAX on AS and LAX-HKG on CX (or vice versa) in 1 itinerary or not? The website mentions you can add a free AS leg on the mainland and the amount of miles is the same for continental US as for Hawaii...
Hmmmm... this is a good question.
Edgerfly is offline  
Old Jul 19, 2017, 10:01 am
  #929  
FlyerTalk Evangelist
 
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
With all the selling of miles, its likely the partners pushing back and purposely making less space available
CDKing is offline  
Old Jul 19, 2017, 10:20 am
  #930  
Suspended
 
Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler
Posts: 2,019
Originally Posted by CDKing
With all the selling of miles, its likely the partners pushing back and purposely making less space available
Yes probably correct, which is why AS space never matches BA or QF.
Edgerfly is offline  


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