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Cathay Pacific (CX) Award Redemption, Booking and Availability 2017 and Later

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Old Jan 1, 18, 12:50 pm   -   Wikipost
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Last edit by: eponymous_coward
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Cathay Award Guide Using Alaska Airlines Miles

Note: Cathay flights cannot be booked using alaskaair.com:

Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
Routing Rules:
  • If it's not on the award chart, it's not allowed.
  • Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
  • The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS website can be misleading about this.
  • One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
  • Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
  • No fees for changes/cancellations prior to 60 days from departure.
  • Awards can be booked 330 days in advance.
  • Cathay and Alaska are the only airlines allowed on a Cathay award. No American Airlines, no Virgin America flights will be allowed before Virgin America ceases operations in April 2018 (and all Virgin America flights become Alaska Airlines flights).

North American Gateway Cities:

Western
Vancouver
San Francisco
Los Angeles

Eastern
Boston
Chicago
New York (JFK & EWR)
Toronto

Award Chart Links*:

Asia
Australia
Europe
India/Middle East
North America


Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
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Old Jan 10, 17, 3:44 pm
  #31
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Originally Posted by desikid View Post
BA web site no longer shows option to select partner airlines when searching for award seats.
Is this new change? I want to use AS miles on CX and tried SFO-HKG search on BA but it never showed CX flights not option to select partner airlines....
Just performed a search right now. CX flights show up fine. Are you sure there's actual CX inventory available? Because if I search and there isn't any CX inventory, I either get nothing at all, or if there's BA inventory I get that.
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Old Jan 10, 17, 6:57 pm
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Originally Posted by txflyer77 View Post
Just booked a US-NZ award on CX. SFO-HKG in F connecting to HKG-AKL in C, with about 15 hours in HKG.
I've also booked a US-NZ F award, originating BOS and a whole day as well in HKG. The reports on the A350 biz seats in the CX forum are not good, they are wearing very quickly. Hope they get the issues fixed before our flights.
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Old Jan 10, 17, 7:33 pm
  #33
 
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Originally Posted by rufflesinc View Post
I've also booked a US-NZ F award, originating BOS and a whole day as well in HKG. The reports on the A350 biz seats in the CX forum are not good, they are wearing very quickly. Hope they get the issues fixed before our flights.
My flight's not till November, so maybe.

That said, the CX forum can be hypercritical at times.

edit: Having now read the A359 thread over there, yikes.

Last edited by txflyer77; Jan 10, 17 at 7:48 pm
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Old Jan 11, 17, 3:55 am
  #34
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Does HKG stopover allowed in MEL-ICN? If so, that's great.
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Old Jan 11, 17, 4:50 am
  #35
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Originally Posted by GCHaviation View Post
Does HKG stopover allowed in MEL-ICN? If so, that's great.
You will have to book two awards for that; MEL-HKG and HKG-ICN. AS does not have Australia to Asia awards (except for HKG). Read the wiki. So there will not be a stopover but you can have as much time as you like between the awards.
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Old Jan 11, 17, 5:30 am
  #36
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From MEL-ICN J one-way for 52500 miles (30000+22500)? Yikes.
I'd rather book an CX J award to HKG, then book a CX or KE Y from HKG to ICN by cash instead, which means another great chance to earn miles (and renew MVP) on Mileage Plan.

Thank you eponymous_coward for pointing that out.
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Old Jan 11, 17, 7:25 am
  #37
 
Join Date: Jun 2014
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I currently have an award reservation with Alaska with one seat in F and one in J on a HKG-JFK Cathay Pacific flight, but now see availability for 2 seats in F on a different route through BA and JAL. When I called Alaska (last night and this morning) they could only see one seat in F.

Does anyone know how to get Alaska to see the second seat or when it should finally open up to Alaska to book?

I am going to keep calling again every few hours, but it would be helpful to understand what is going on if there is a trick or known availability pattern.

Thanks!
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Old Jan 11, 17, 8:08 am
  #38
 
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Originally Posted by kboone6783 View Post
Does anyone know how to get Alaska to see the second seat or when it should finally open up to Alaska to book?
You may want to try booking one F seat and then calling back to see if they can see another one. If you don't have enough miles to book three at the same time (CX F, CX J, JL F), then you'd have to weigh the risk.

Personally, I'd choose one in CX F and one in CX J over two in JL F , since both can get into CX F lounges. Unless of course I'd be the one stuck in CX J
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Old Jan 11, 17, 10:54 am
  #39
 
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Originally Posted by rufflesinc View Post
You may want to try booking one F seat and then calling back to see if they can see another one. If you don't have enough miles to book three at the same time (CX F, CX J, JL F), then you'd have to weigh the risk.
Thanks. I was a bit unclear. I'm trying to book two CX F tickets, but saw the award space available through the BA and JAL websites. (Not trying to book F tickets on BA or JAL.)

I did end up trying what you suggested (booking a third F ticket on the HKG-ORD flight and hoping that a second ticket became available after the agent confirmed the first seat) but no luck!

Originally Posted by rufflesinc View Post
Personally, I'd choose one in CX F and one in CX J over two in JL F , since both can get into CX F lounges. Unless of course I'd be the one stuck in CX J
This is actually a gift for my parents, so I'm trying to get them in the same cabin.
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Old Jan 11, 17, 11:35 am
  #40
 
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I would try calling back a few more times. If still no dice with as , but ba and jal still show another F, I would just book with aa if I had the miles there. Average still comes out ok if not going to australia.
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Old Jan 11, 17, 12:27 pm
  #41
 
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Originally Posted by rufflesinc View Post
I would try calling back a few more times. If still no dice with as , but ba and jal still show another F, I would just book with aa if I had the miles there. Average still comes out ok if not going to australia.
Thanks. (These award tickets also include an initial leg from MLE-HKG, so I'm sticking with Alaska to keep that stopover and the great pricing.) I am going to keep calling every three hours or so as long as the 2 F seats still show up on BA's website. I'll report back if both seats end up becoming visible to Alaska.

Last edited by kboone6783; Jan 11, 17 at 12:50 pm
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Old Jan 11, 17, 1:01 pm
  #42
 
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Usually when you add on a leg does the class of service (F) become available so you can book it? e.g. USA-HKG F initially, rebook to USA-HKG(F)-ASIA(F/J/Y). Or is there a significantly high chance the F seat will disappear upon rebooking?
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Old Jan 11, 17, 1:09 pm
  #43
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Originally Posted by nas6034 View Post
Usually when you add on a leg does the class of service (F) become available so you can book it? e.g. USA-HKG F initially, rebook to USA-HKG(F)-ASIA(F/J/Y). Or is there a significantly high chance the F seat will disappear upon rebooking?
There is no seat to appear/disappear; the agent is reissuing your ticket by trading in the existing ticket and adding a leg to your existing reservation (all changes like this are a reissue with a new ticket number). Unless they screw up bigtime nothing "disappears", a new ticket is issued with the new flights added. I've done this plenty of times on AS (the same process applies on ALL AS award tickets, not just CX) and not once has there been a "whoops, your original flight's gone away".
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Old Jan 11, 17, 2:53 pm
  #44
 
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Originally Posted by eponymous_coward View Post
There is no seat to appear/disappear; the agent is reissuing your ticket by trading in the existing ticket and adding a leg to your existing reservation (all changes like this are a reissue with a new ticket number). Unless they screw up bigtime nothing "disappears", a new ticket is issued with the new flights added. I've done this plenty of times on AS (the same process applies on ALL AS award tickets, not just CX) and not once has there been a "whoops, your original flight's gone away".
That's good to hear. Thanks!
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Old Jan 11, 17, 11:34 pm
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