Feb 26, 2018, 9:52 pm
Last edit by: dayone
https://www.alaskaair.com/content/travel-info/flight-experience/first-class/food-and-drink
Choose your meal before your flight.
First Class Pre-Select is available on most Boeing and Airbus flights over 3.5 hours. That's 100 flights daily, including all coast-to-coast and West Coast to/from Hawaii flights; we're planning to offer it on all flights in 2019. First Class guests can choose between two main dishes, or have an Alaska's Signature Fruit and Cheese platter, served on a plate.
To get started, make sure you’re using the latest version of the Alaska Airlines mobile app.
Here's how First Class Pre-Select works
First Class meal options can be reserved from 24 hours to two weeks prior to your flight.
Within the app, head to the Trips section and then select your upcoming flight.
Once you're looking at the full details for your upcoming flight, scroll down and click the "Food menu" option.
Next, you'll see a menu of the complimentary meals available on your flight.
Choose the meal you'd like, then click the arrow to confirm your choice.
Presto! Your meal is pre-selected. The flight attendant will deliver it during your flight's meal service.
Note: if you change flights, your meal choice will not transfer to the new flight. You'll need to make a new choice within that new reservation.
First Class Pre-Select is available on most Boeing and Airbus flights over 3.5 hours. That's 100 flights daily, including all coast-to-coast and West Coast to/from Hawaii flights; we're planning to offer it on all flights in 2019. First Class guests can choose between two main dishes, or have an Alaska's Signature Fruit and Cheese platter, served on a plate.
To get started, make sure you’re using the latest version of the Alaska Airlines mobile app.
Here's how First Class Pre-Select works
First Class meal options can be reserved from 24 hours to two weeks prior to your flight.
Within the app, head to the Trips section and then select your upcoming flight.
Once you're looking at the full details for your upcoming flight, scroll down and click the "Food menu" option.
Next, you'll see a menu of the complimentary meals available on your flight.
Choose the meal you'd like, then click the arrow to confirm your choice.
Presto! Your meal is pre-selected. The flight attendant will deliver it during your flight's meal service.
Note: if you change flights, your meal choice will not transfer to the new flight. You'll need to make a new choice within that new reservation.
Please list routes/flight numbers plus date/time with success:
ASXXX SEA-XXX XX:XX AM March X, 2018
Transcon flights without pre-order and date/time:
AS754 SEA-RDU 8:15 AM March 2, 2018
AS767 BWI-SEA 6:59 PM March 1, 2018
Preordering First Class Meals
Dec 31, 2017, 3:39 pm
#76
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
I hope I'm wrong, but my gut tells me the pre-ordering program is another 'test" that will eventually go the way of the "small plates" meal service that most of us enjoyed for a few months during the "test".
Dec 31, 2017, 3:48 pm
#77
Join Date: Jun 2001
Location: SEA
Programs: DL Plat, AS MVPG, Bonvoy Plat/LT Gold, HH Diamond
Posts: 1,263
That’s what it feels like to me. The small plates test was (intentionally?) poorly designed with over catering, heavy plates, too much work for FAs, etc and doomed to fail from the start. Given such a small scale test of the pre-ordering, less than 100% knowledge by the FAs, and likely low awareness by the non-FT flying public, will we hear it discontinued due to low usage?
Dec 31, 2017, 3:53 pm
#78
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
So if half the F cabin preorders, do they have 50/50 choices for the second half that did not preorder?
Or if there were going to be, say, 8 chicken and 8 pasta, and 8 people preordered pasta, does that mean if you did not preorder you MUST have chicken?
Or if there were going to be, say, 8 chicken and 8 pasta, and 8 people preordered pasta, does that mean if you did not preorder you MUST have chicken?
Dec 31, 2017, 10:20 pm
#80
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,368
Dec 31, 2017, 11:09 pm
#81
Join Date: Nov 2009
Location: Yellow Springs
Programs: AS 75k
Posts: 1,523
I don't know how AS does it, but AA uses the second method. However, I don't know what happens if, in your example, 12 people preorder the pasta.
Dec 31, 2017, 11:49 pm
#82
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
Meal preordering cuts off at T-24, so... I don't see how that's not enough lead time for them to cater a dozen pasta meals.
Jan 3, 2018, 8:50 am
#83
Join Date: Nov 2009
Location: Yellow Springs
Programs: AS 75k
Posts: 1,523
I agree that it's enough lead time, but it would introduce additional complexity for the catering companies to screw up. And I've never noticed more than a handful of pax pre-order on any flight, usually it's just a couple if any.
Jan 3, 2018, 4:14 pm
#84
Join Date: Sep 2001
Location: los angeles, calif.
Programs: Alaska Airlines Gold MVP
Posts: 7,170
Jan 4, 2018, 4:57 pm
#86
Join Date: Jul 2003
Location: Washington DC
Posts: 1,357
Jan 5, 2018, 9:52 am
#87
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,633
i agree, it will go away. it will be back, in 3 years, but that will be too late to be of consequence or novelty.
Jan 21, 2018, 11:22 am
#88
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
I was able to preorder for my upcoming SEA-TPA breakfast flight and had a choice of quiche, cold cereal, or fruit & cheese plate. I'd love to see an omelette option instead of the quiche but it's nice to at least nail down a selection.
Have they opened this up to other routes yet aside from the original test group?
Have they opened this up to other routes yet aside from the original test group?