Qantas award seat search using Alaska miles are driving me nut, any advice?
#16
Join Date: May 2015
Posts: 24
Thanks for that beckoa -- unfortunately, I've been trying with AS/QF for 4 days now. Perhaps there is an extra-additional lag due to the new year. Who knows. I've tried several different flights they advertise only to get all the way through seat selection, payment of the taxes, all passenger information, only to land on:
"The request was not successful. See the red message(s) below. Space on partner flights cannot be confirmed. Please change the dates, cities, or flights of your original request.-1620
To continue, shop again for other fare and flight options.If this problem continues, please call 1-800-ALASKAAIR (1-800-252-7522) for other fare and flight options.-10"
Calling Reservations doesn't help either. It is a very strange glitch! (and yes, very frustrating too)
"The request was not successful. See the red message(s) below. Space on partner flights cannot be confirmed. Please change the dates, cities, or flights of your original request.-1620
To continue, shop again for other fare and flight options.If this problem continues, please call 1-800-ALASKAAIR (1-800-252-7522) for other fare and flight options.-10"
Calling Reservations doesn't help either. It is a very strange glitch! (and yes, very frustrating too)
#17
Suspended
Join Date: Mar 2014
Posts: 1,684
I have been searching for 2 Qantas business award seats from MEL or SYD or CNS to SFO or LAX for the past 3 days. We do not even have to fly together if needed.
Alaska.com shows business cabin available in one of the acceptable date. But everytime the site would not confirm. Every time after hitting the purchase box, a message popped up saying the seat cannot be confirmed and try other date ...
I also searched for SFO/LAX to CNS on Qantas premium economy. It shows many availability but again, it would not confirm at the end.
I thought it might be a computer glitch, but it has been 3 days and I tried every day and every possible combination, but just would not confirm. I called Alaska and was told there are no business class available for the whole desired week.
Did that happen to anybody? So the information is not correct online? Is there anything/tricks that can improve my odds? Very frustrating!
Thanks for your help in advance,
Alaska.com shows business cabin available in one of the acceptable date. But everytime the site would not confirm. Every time after hitting the purchase box, a message popped up saying the seat cannot be confirmed and try other date ...
I also searched for SFO/LAX to CNS on Qantas premium economy. It shows many availability but again, it would not confirm at the end.
I thought it might be a computer glitch, but it has been 3 days and I tried every day and every possible combination, but just would not confirm. I called Alaska and was told there are no business class available for the whole desired week.
Did that happen to anybody? So the information is not correct online? Is there anything/tricks that can improve my odds? Very frustrating!
Thanks for your help in advance,
AS also does a garbage job of showing redemptions in general. Want a business class fare to Australia? It will show you every Business class SEA to connector and then coach to australia flight. You can't filter out mixed rewards because their web developers are too stupid to do it in the AI. They literally won't do it because whatever program returns the fares, doesn't filter out mixed awards, but they could do it in the web UI. They don't because they can't figure it out. It's pathetic.
#18
Original Member
Join Date: May 1998
Location: New York City
Posts: 3,506
Another data point - I was fortunate enough to find business class award availability on SFO to SYD. It was bookable on the QF website and viewable on Expert Flyer. It showed on the BA website but not on AA. AA could see it when I called. I would rather use AS miles. It was not viewable on the AS website and no love when calling. I was surprised they could not look at availability in another way when calling?
#19
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Another data point - I was fortunate enough to find business class award availability on SFO to SYD. It was bookable on the QF website and viewable on Expert Flyer. It showed on the BA website but not on AA. AA could see it when I called. I would rather use AS miles. It was not viewable on the AS website and no love when calling. I was surprised they could not look at availability in another way when calling?
#20
Original Member
Join Date: May 1998
Location: New York City
Posts: 3,506
Thanks Beckoa. I think there may be a lag, but there have been two U class biz class seats there for the last five days and are still there on the flight in question so def something wrong with the AS system or AS not receiving the same inventory!
Last edited by leroy11; Aug 12, 2018 at 3:26 am Reason: Typo - there may be lag not there may have been a large
#21
Join Date: Mar 2016
Location: Preferably waiting for takeoff
Programs: AA EXP, MVPG, DL Silver, United Silver, Accor Platinum, Marriott Ambassador
Posts: 458
If I can find the inventory on Expert Flyer, and not AS and really want it, I pony up and book trough AA.
#22
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
I am shook!
I managed to claim two F award seats DFW SYD next weekend Aug 26 & Aug 27. Always wanted to find this award and by some miracle it was available exactly when I needed it !
my first Alaska miles Qantas award, stoked to try it out.
I managed to claim two F award seats DFW SYD next weekend Aug 26 & Aug 27. Always wanted to find this award and by some miracle it was available exactly when I needed it !
my first Alaska miles Qantas award, stoked to try it out.
#23
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,020
#25
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Congratulations, I will be on QF 8 in F on the 28th. I have flown EK, CX in F, will be on QF in F in 10 days and JL F in the new year.
#26
Join Date: Mar 2016
Location: Preferably waiting for takeoff
Programs: AA EXP, MVPG, DL Silver, United Silver, Accor Platinum, Marriott Ambassador
Posts: 458