enzian

We just booked two business class seats on Condor from FRA to SEA for next summer (2018). What is the best way to get our AS miles plan numbers on this booking so we get credit? I did not see anyplace for this in the booking process, but maybe it is in MMB if I go back in now? Does it matter that the payment has not posted to my credit card account yet?

Seattlenerd

Go to the Lufthansa site and pull up the reservation with your Condor PNR. The Condor website has very limited functionality, and I've found I can access my Condor reservation on Lufthansa's far more robust website, probably because of their prior ownership connection and apparently continued connection of the reservation systems.

notquiteaff

I couldn't do it on the Condor website. I couldn't do it during OLCI on the Condor website (only Miles&More). Was told by Condor phone reservations that they can't do it. The Condor gate agent at PDX was able to do it for me and printed a boarding pass showing ASxxxxxx correctly. Still the miles did not post automatically. When I submitted the information (reservation, boarding pass) to AS Mileageplan, they posted it incorrectly (75% credit for business class!). Remains to be seen if they will fix it.

I looked at my reservation on the LH site, but didn't see a way to add my AS number. Did that work for you and did the miles post automatically and correctly?

Seattlenerd

I'm afraid mine was/is an award ticket so I did not have to enter my AS MP number. I just had to modify other passenger advance info.

boryane

I booked a business class award ticket from SEA->FRA->RHO next summer. The Alaska site showed the award as all business (not a mixed award which I've commonly seen for other carriers).

I called DE to get seat assignments on both legs (their website doesn't allow me to pick seats on the award flights). I was able to pick my seat on the SEA->FRA leg which booked as I class. They said that the FRA->RHO leg is booked in Economy class (shows as I class as well), so they couldn't let me pick seats unless I paid a fee.

Doing further research, I found this on the Miles&More site:
https://www.miles-and-more.com/onlin...d=2508915&l=en

It appears that I class on short/medium haul flights is Economy and not Business/Premium. I would have expected AS to either have this leg booked into Y class (premium) or at least show it as a mixed class award. Maybe this is a current limitation in the integration between their systems.

I called the Alaska partner award desk to see if there was any way to force the 2nd leg into Y class. They did some research and said it appears that DE isn't currently releasing any premium space to Alaska on intra-Europe short/medium haul flights.

Hopefully AS can update their system in the future to show these as mixed awards.

crenshaw

Same here -- I have a booked flight on Condor for September, and can see all the details on Lufthansa's booking site, but adding a Frequent Flyer "card" brings up a list of programs, none of which are Alaska

enzian

I can see our reservation on the Lufthansa website but see no option to add our AS mileage numbers. I can try when we check in at the airport, but this flight is from FRA to SEA so maybe they will not be familiar with the partnership details at FRA.

So I assume we can still claim the credit by submitting our boarding passes to AS after the flight? This is Business Class so we are due quite a few---isn't it 3X?

notquiteaff

4X RDM according to my math. See this post: http://www.flyertalk.com/forum/28415171-post123.html

1.5X RDM according to AS MP math. Dispute underway, of course.

When I checked in for the return flight, the Condor agent at Frankfurt without prompting mentioned that my AS number was in the system. There were quite a few PNW "locals" on my flight to PDX.

notquiteaff

Well, I'll give them this: the check for the 75% refund arrived in the mail today. Took about eight days after submitting my claim online, and they accepted my math for the amount without haggling. ^

tom911

Condor to drop San Diego nonstop to Frankfurt

beckoa

Sad to see, but not unexpected with LH at 5x a week.

Stings for KSAN with its investment in the route

SFOPeter

Looks like they're adding SFO and LAX instead:
http://www.routesonline.com/news/38/...routes-in-s18/

beckoa

Interesting.

SFO got more service

milypan

^

Still would be nice if MT eventually became a partner. Their premium economy sounds significantly nicer than DE's...I wouldn't mind flying it during daytime flights.

CIVET FIVE

Yes, just add it at the airport or submit BPs.

I recently flew SAN-FRA in Premium and my flight did not post, so I had submitted BPs a few weeks later and it went right up. My connecting flight was on LH, and I separately credited that to UA, also without issue after submitting.