Experience With Hainan Airlines (HU)

Old May 28, 19, 11:19 am
  #181  
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good sale from LAX - Shanghai for $1600. Business Class (I) fare

Hainan : 1,543 RT Business Class Los Angeles to Shanghai
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Old Sep 11, 19, 3:01 pm
  #182  
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Originally Posted by CDKing View Post
good sale from LAX - Shanghai for $1600. Business Class (I) fare

Hainan : 1,543 RT Business Class Los Angeles to Shanghai
Just flew this route a few times since we were able to clock 70k Mileage Plan miles per RT. Overall, I was pretty impressed with Hainan's business cabin and found the free limo service super valuable both stateside and in China. I'd never considered flying them until they ordered the new 787-9s, but I'd do it again in a heartbeat. I will note that we always got the new Dreamliner seats on the outbound but never did on our returns. If you do fly Hainan, make sure you check the seat maps and are on a 1-2-1 config rather than the old 2-2-2 cabin.

I put together a write up since none of the major bloggers have written anything about the updated Biz product.
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Old Sep 11, 19, 3:17 pm
  #183  
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Originally Posted by 30k View Post
Just flew this route a few times since we were able to clock 70k Mileage Plan miles per RT. Overall, I was pretty impressed with Hainan's business cabin and found the free limo service super valuable both stateside and in China. I'd never considered flying them until they ordered the new 787-9s, but I'd do it again in a heartbeat. I will note that we always got the new Dreamliner seats on the outbound but never did on our returns. If you do fly Hainan, make sure you check the seat maps and are on a 1-2-1 config rather than the old 2-2-2 cabin.

I put together a write up since none of the major bloggers have written anything about the updated Biz product.
I'm booked next month on old 789 route BOS-PVG but will be switching to BOS-PEK for the A350. I would head down to NYC instead and grab the new 789 to CKG, there is award space but doesn't seem to want to come up with my specific connections either as a new booking or a change. I guess I'll have to pass for another day as its not worth going 6-7 hours out of my way to get the new product.
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Old Sep 11, 19, 3:47 pm
  #184  
 
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Originally Posted by CDKing View Post
I'm booked next month on old 789 route BOS-PVG but will be switching to BOS-PEK for the A350. I would head down to NYC instead and grab the new 789 to CKG, there is award space but doesn't seem to want to come up with my specific connections either as a new booking or a change. I guess I'll have to pass for another day as its not worth going 6-7 hours out of my way to get the new product.
I've hopping from LAS to LAX so I could fly LAX-CSX-PEK instead of flying LAS-PEK direct. Maybe there's something wrong with me. But the fares and Alaska EQM/RDM were just too good, and the intra-CN fare books in C. If you get the dreamfeather seats it's a treat.
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Old Sep 11, 19, 4:16 pm
  #185  
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Originally Posted by CDKing View Post
I'm booked next month on old 789 route BOS-PVG but will be switching to BOS-PEK for the A350. I would head down to NYC instead and grab the new 789 to CKG, there is award space but doesn't seem to want to come up with my specific connections either as a new booking or a change. I guess I'll have to pass for another day as its not worth going 6-7 hours out of my way to get the new product.
That's frustrating. The new dream feather seats are super nice and are worth a little bit of a detour to at least try out (especially if it plays in your favor for AS mileage earnings)
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Old Sep 11, 19, 7:26 pm
  #186  
 
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Originally Posted by TalkingPoint View Post
I've hopping from LAS to LAX so I could fly LAX-CSX-PEK instead of flying LAS-PEK direct. Maybe there's something wrong with me. But the fares and Alaska EQM/RDM were just too good, and the intra-CN fare books in C. If you get the dreamfeather seats it's a treat.
Would you mind sharing with the class what fares and dates?
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Old Sep 12, 19, 1:38 pm
  #187  
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Originally Posted by 30k View Post
That's frustrating. The new dream feather seats are super nice and are worth a little bit of a detour to at least try out (especially if it plays in your favor for AS mileage earnings)
I double checked and the blog i had looked at was wrong. I just resubscribed to expertflyer and checked and the flight is old config, so no need to go to NYC. My current BOS-PVG turns out to be the dream feather but Id rather take A350 two days earlier and make vacation longer.
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Old Sep 13, 19, 1:21 am
  #188  
 
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Wow thanks for the flight deal canít believe I missed this one. Sucks I has no class of service bonus. Is it really even worth it if youíre just trying to re-qualify for 75K? Iím not sure because you end of paying $1 per mile.

I miss the good old days with the R fares to CSX.

Last edited by NWplatinum; Sep 13, 19 at 1:56 am
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Old Sep 13, 19, 10:44 am
  #189  
 
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I did a $1,600 R/T on Hainan a couple of weeks ago: Los Angeles-Chengdu-Beijing and Beijing-Chongqing-Los Angeles. It was I class on the Transpacific flights and C class on the inter-China legs. Overall a very nice experience. There was a double-mile promotion on HU through 8/31 that I also took advantage of; which worked out to 70,391 RDMs and 17,282 EQMs (C class gets an EQM bonus, I class does not, so if you can maximize the length of your travel inter-China it is to your advantage).

HU has excellent service and its Dreamliners are very comfortable LAX-CTU was a 787-9 with the old cabin (2-2-2), which is not "sexy" but is great for sleeping. Flight attendants make up your bed beautifully when you are ready to sleep. CTU-PEK was a 787-8 with the old cabin as well (36 seats in two cabins vs. 30 seats in one cabin on the 787-9). For the return both PEK-CKG and CKG-LAX were 787-9s with new-style cabin with direct aisle access in a 1-2-1 configuration and 30 seats. While the privacy of a window/aisle is great, the seat is not (for me) as good for sleeping as the footwell is a bit narrow and for a side-sleeper like me did not allow for equal comfort when switching sides as I tend to do. If I could have an empty seat next to me I would probably pick the old-style cabin.

Business class gets you a car transfer; I had a Mercedes C-class (extended wheelbase model so plenty of legroom) into Beijing and an E-class back to the airport. Very nice!

Departing from Beijing Terminal 1 is fantastic - a private check-in lobby leads to a private security check, then directly into the lounge. It is literally 300 feet from the curb to the lounge, and it takes all of five minutes to get there. Nice lounge with good food and alcohol selection. Chengdu was not quite as nice but still OK for domestic. LAX is the "Los Angeles International" lounge that is not great, but there are other lounges in L.A. A major downside is that you have to go international-domestic and domestic-international for your connections, which means going landside and getting a boarding pass in both connection cities, then going airside again. A pain but it is not just HU that does this.

Food is excellent with an "on-demand" service with lots of Chinese and western choices. The inter-China flights have a nice meal service but as elaborate of course, being two-hour domestic flights. The only alcohol served on these is beer, but that is fine for me with Chinese food. The food and service are really nice - one flight attendant is "chef" and presents the menu beautifully. Wine/liquour is not top-notch, but that is not a major focus of mine so it's OK. Entertainment is also a bit weak, but I found enough to keep me occupied when I wasn't sleeping.

I would recommend Hainan over UA/AA/DL and almost any foreign airline. It's a great experience.
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Old Sep 13, 19, 12:05 pm
  #190  
 
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Originally Posted by Kurt View Post
I did a $1,600 R/T on Hainan a couple of weeks ago: Los Angeles-Chengdu-Beijing and Beijing-Chongqing-Los Angeles. It was I class on the Transpacific flights and C class on the inter-China legs. Overall a very nice experience. There was a double-mile promotion on HU through 8/31 that I also took advantage of; which worked out to 70,391 RDMs and 17,282 EQMs (C class gets an EQM bonus, I class does not, so if you can maximize the length of your travel inter-China it is to your advantage).

HU has excellent service and its Dreamliners are very comfortable LAX-CTU was a 787-9 with the old cabin (2-2-2), which is not "sexy" but is great for sleeping. Flight attendants make up your bed beautifully when you are ready to sleep. CTU-PEK was a 787-8 with the old cabin as well (36 seats in two cabins vs. 30 seats in one cabin on the 787-9). For the return both PEK-CKG and CKG-LAX were 787-9s with new-style cabin with direct aisle access in a 1-2-1 configuration and 30 seats. While the privacy of a window/aisle is great, the seat is not (for me) as good for sleeping as the footwell is a bit narrow and for a side-sleeper like me did not allow for equal comfort when switching sides as I tend to do. If I could have an empty seat next to me I would probably pick the old-style cabin.

Business class gets you a car transfer; I had a Mercedes C-class (extended wheelbase model so plenty of legroom) into Beijing and an E-class back to the airport. Very nice!

Departing from Beijing Terminal 1 is fantastic - a private check-in lobby leads to a private security check, then directly into the lounge. It is literally 300 feet from the curb to the lounge, and it takes all of five minutes to get there. Nice lounge with good food and alcohol selection. Chengdu was not quite as nice but still OK for domestic. LAX is the "Los Angeles International" lounge that is not great, but there are other lounges in L.A. A major downside is that you have to go international-domestic and domestic-international for your connections, which means going landside and getting a boarding pass in both connection cities, then going airside again. A pain but it is not just HU that does this.

Food is excellent with an "on-demand" service with lots of Chinese and western choices. The inter-China flights have a nice meal service but as elaborate of course, being two-hour domestic flights. The only alcohol served on these is beer, but that is fine for me with Chinese food. The food and service are really nice - one flight attendant is "chef" and presents the menu beautifully. Wine/liquour is not top-notch, but that is not a major focus of mine so it's OK. Entertainment is also a bit weak, but I found enough to keep me occupied when I wasn't sleeping.

I would recommend Hainan over UA/AA/DL and almost any foreign airline. It's a great experience.
Great review. I've flown LAX-CTU 6 times during the promotion and never had the 2-2-2 configuration. I've had the red seats 3 times, and the gold seats 3 times. Seems like they fly all 3 versions on that route despite what I've read on blogs. The red reverse herringbone has significantly less padding and is uncomfortable to sleep on without a mattress cover. I feel a bit different about the lounge in PEK, although it was a bit better than a typical Chinese lounge. They only put out hot food for meal times. Dinner came at 5:30pm. Food was all Chinese, a few typical Chinese offerings, but not of good quality. Similar to what you'd find in mess hall at local factories. Wine they serve in mugs. Outside of meal time they have cup ramen noodles and individually wrapped bread rolls.

Also, I think LAX-CTU-PVG is your highest earning route (for discount fares we're seeing to PEK/PVG/CAN/SZX).
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Old Sep 13, 19, 2:32 pm
  #191  
 
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Yes, I did have the red reverse-herringbone seats; I understand the beige/gold ones are a bit nicer. I was in the lounge at PEK T1 at about 1-2:30 p.m. so I guess it was lunch as there was hot food served. I love cup noodles in China but have to limit my consumption as they are so darned salty.

Departing LAX at 12:45 a.m. is a plus/minus. It's very effective for maximizing work time, and sleeping is easy in the middle of the night. But enjoying a nice meal at 2 a.m. is just a bit odd! I got a gate-gate on departure and a bus gate on arrival. The 8 p.m. arrival is good if you live locally but it makes it hard to connect (to Denver for example) the same evening. UA, DL and AA nonstops are not possible. Maybe Frontier, Southwest or Spirit but they are not my preference. I see that WN has a 9:30 p.m. LAX-DEN but that is a bit tight anyway.

I might try PVG if there is another double miles promotion. It really is a great bang for the buck.

Originally Posted by TalkingPoint View Post
Great review. I've flown LAX-CTU 6 times during the promotion and never had the 2-2-2 configuration. I've had the red seats 3 times, and the gold seats 3 times. Seems like they fly all 3 versions on that route despite what I've read on blogs. The red reverse herringbone has significantly less padding and is uncomfortable to sleep on without a mattress cover. I feel a bit different about the lounge in PEK, although it was a bit better than a typical Chinese lounge. They only put out hot food for meal times. Dinner came at 5:30pm. Food was all Chinese, a few typical Chinese offerings, but not of good quality. Similar to what you'd find in mess hall at local factories. Wine they serve in mugs. Outside of meal time they have cup ramen noodles and individually wrapped bread rolls.

Also, I think LAX-CTU-PVG is your highest earning route (for discount fares we're seeing to PEK/PVG/CAN/SZX).
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Old Sep 13, 19, 9:44 pm
  #192  
 
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Originally Posted by Kurt View Post

I would recommend Hainan over UA/AA/DL and almost any foreign airline. It's a great experience.
Ive done about 8 transpacific segments on HU to China and I have to say theyíre a really good airline. Many scoff when you mention HU because itís a mainland China carrier, but theyíre a great airline. Food is excellent. Service is always terrific. Bedding is really great. Iíve never had a bad flight, and all the amenities are definitely better than any US airline has to offer.

These I class fares to PVG only offer about 12,000EQMís for AS round trip which is too bad.
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Old Sep 15, 19, 7:22 pm
  #193  
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I emailed Hainan for seat assignments and special meal for my award flight. I queried on the overnight hotel in PEK. They told me that since I'm on Award there is no complimentary hotel for PEK on my BOS-PEK-HAK flight. I thought that was odd after my last experience where i had to ditch the arrivals team to go to my purchased hotel. I didn't see any limitation on the website.
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Old Sep 15, 19, 8:24 pm
  #194  
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Originally Posted by CDKing View Post
I emailed Hainan for seat assignments and special meal for my award flight. I queried on the overnight hotel in PEK. They told me that since I'm on Award there is no complimentary hotel for PEK on my BOS-PEK-HAK flight. I thought that was odd after my last experience where i had to ditch the arrivals team to go to my purchased hotel. I didn't see any limitation on the website.
Did they offer you car service as an alternate benefit? (I would prefer this myself because then I could pick my own hotel.)
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Old Sep 16, 19, 2:42 pm
  #195  
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Originally Posted by moondog View Post
Did they offer you car service as an alternate benefit? (I would prefer this myself because then I could pick my own hotel.)
Nope, I know that's not covered for award. i grabbed a room at the Holiday Inn Express Dongzhimen for now since its close to the Airport Express
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