Feb 18, 2017, 12:46 am
Last edit by: tattikat2
Date, Location, Day of week, Time of Day and method of access for denial.
Please include if you are actually flying Alaska that day, or some other airline, so we can see if the BR is giving preference to AS flyers
3/10/17 SEA D AL 4pm Friday - sign out (was flying Alaska)
3/12/17 SEA N & A AL 6pm Sunday PP denied
2/18/17 PDX AL 6:00am Saturday (flying AS) - PP denied (sign out)
3/21/17 SEA D AL 9am Tuesday - sign out
3/21/17 SEA N AL 9:45am Tuesday - sign out
3/24/17 SEA D AL 1:15pm Friday - sign out (was flying Alaska)
3/25/17 SEA D AL 1:15pm Saturday - sign out
3/25/17 SEA D AL 9:00pm Saturday - sign out
3/26/17 PDX C AL 9:15pm Sunday - Sign out (Was flying AS)
4/2/17 SEA D AL 4:00pm Monday - sign out
4/3/17 SEA D AL 10:30a Monday - sign out - PP requested-denied - was allowed with AL lounge pass - 90% occupied
4/10/17 SEA D 6:45 AM - sign out
4/12/17 SEA D 8:20 PM - sign out
4/14/17 SEA D 10:00 AM - sign out
4/16/17 SEA N 11:00am - sign out, was even upgraded to F on AS and MVP75K, no dice. It was a busy Easter Sunday
4/17/17 PDX 5:35am - no sign, admitted with a smile
4/22/17 PDX 6:35am - no sign, admitted
4/22/17 SEA D 8:15am - no sign, went to Centurion Lounge instead
4/23/17 SEA D and N 4:30pm - sign out. N lounge half empty.
4/26/17 LAX 11:30am - no sign
4/26/17 SEA D no sign, went to The Club
4/27/17 SEA D 10:40 AM - sign out
4/27/17 SEA N 10:50 AM - sign put out just as I entered, admitted with PP as the "last one"
4/27/17 SEA N 4pm - no sign, admitted with PP and a Delta bp
4/30/17 SEA D no sign, admitted
5/1/17 PDX 6:30 am - no sign, admitted, maybe 50% full
5/8/17 SEA D 11:00 am - new sign saying no PP guests, admitted as a PP cardholder.
5/15/17 SEA D 12:30pm sign out no PP
5/18/17 SEA N 7pm Thursday - no sign, admitted (PP, flying AS)
5/18/17 ANC 11:30pm Thursday - no sign, denied, but admitted 45 minutes later (PP, flying AS)
5/19/17 ANC 3pm Friday - no sign, admitted (PP, flying AS)
5/23/17 PDX C 4pm Tue - admitted (PP, flying WN).
5/27/17 PDX 7:50am no sign
6/28/17 LAX 12:30pm/3:30pm- no sign, admitted
9/25/17 PDX 2:00 - sign out, admitted without comment (PP, flying AA)
11/8/17 SEA C 09:00 AM - admitted (PP, flying AS). Only a few seats available, but at least a few seats remained available the whole time I was there
11/16/17 LAX 09:00 AM- sign out, no PP
02/0319 LAX 5pm Sunday-sign out no PP (flying AS)
Please include if you are actually flying Alaska that day, or some other airline, so we can see if the BR is giving preference to AS flyers
3/10/17 SEA D AL 4pm Friday - sign out (was flying Alaska)
3/12/17 SEA N & A AL 6pm Sunday PP denied
2/18/17 PDX AL 6:00am Saturday (flying AS) - PP denied (sign out)
3/21/17 SEA D AL 9am Tuesday - sign out
3/21/17 SEA N AL 9:45am Tuesday - sign out
3/24/17 SEA D AL 1:15pm Friday - sign out (was flying Alaska)
3/25/17 SEA D AL 1:15pm Saturday - sign out
3/25/17 SEA D AL 9:00pm Saturday - sign out
3/26/17 PDX C AL 9:15pm Sunday - Sign out (Was flying AS)
4/2/17 SEA D AL 4:00pm Monday - sign out
4/3/17 SEA D AL 10:30a Monday - sign out - PP requested-denied - was allowed with AL lounge pass - 90% occupied
4/10/17 SEA D 6:45 AM - sign out
4/12/17 SEA D 8:20 PM - sign out
4/14/17 SEA D 10:00 AM - sign out
4/16/17 SEA N 11:00am - sign out, was even upgraded to F on AS and MVP75K, no dice. It was a busy Easter Sunday
4/17/17 PDX 5:35am - no sign, admitted with a smile
4/22/17 PDX 6:35am - no sign, admitted
4/22/17 SEA D 8:15am - no sign, went to Centurion Lounge instead
4/23/17 SEA D and N 4:30pm - sign out. N lounge half empty.
4/26/17 LAX 11:30am - no sign
4/26/17 SEA D no sign, went to The Club
4/27/17 SEA D 10:40 AM - sign out
4/27/17 SEA N 10:50 AM - sign put out just as I entered, admitted with PP as the "last one"
4/27/17 SEA N 4pm - no sign, admitted with PP and a Delta bp
4/30/17 SEA D no sign, admitted
5/1/17 PDX 6:30 am - no sign, admitted, maybe 50% full
5/8/17 SEA D 11:00 am - new sign saying no PP guests, admitted as a PP cardholder.
5/15/17 SEA D 12:30pm sign out no PP
5/18/17 SEA N 7pm Thursday - no sign, admitted (PP, flying AS)
5/18/17 ANC 11:30pm Thursday - no sign, denied, but admitted 45 minutes later (PP, flying AS)
5/19/17 ANC 3pm Friday - no sign, admitted (PP, flying AS)
5/23/17 PDX C 4pm Tue - admitted (PP, flying WN).
5/27/17 PDX 7:50am no sign
6/28/17 LAX 12:30pm/3:30pm- no sign, admitted
9/25/17 PDX 2:00 - sign out, admitted without comment (PP, flying AA)
11/8/17 SEA C 09:00 AM - admitted (PP, flying AS). Only a few seats available, but at least a few seats remained available the whole time I was there
11/16/17 LAX 09:00 AM- sign out, no PP
02/0319 LAX 5pm Sunday-sign out no PP (flying AS)
Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier
Apr 26, 2018, 7:34 pm
#1501
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,952
Apr 27, 2018, 10:49 am
#1502
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
Signs out at D and N this morning. System is down so processing them by hand. Waited 5m outside N and the sign was pulled in. Simple!
Apr 27, 2018, 2:13 pm
#1503
FlyerTalk Evangelist
Join Date: Jun 2007
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Interesting....kinda surprised they would bring the sign IN if the PP system was down....seems like a lot of needless work that wouldn't have to happen if the sign was out...they must have been REALLY bored.
Apr 27, 2018, 3:11 pm
#1504
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,857
Fact is, Alaska has grown substantially in size- MVPs have swelled, and PP has gotten insanely popular.
Guess what hasn't grown: the Alaska Lounge sizes.
Guess what hasn't grown: the Alaska Lounge sizes.
Apr 27, 2018, 7:07 pm
#1505
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
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AS has been adding locations... SEA C AL last year, and in 3 days the JFK location. More expansion is on the way. But agree more room will be appreciated.
Apr 27, 2018, 8:54 pm
#1506
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,857
I think Alaska needs to take a hard look at their airport real estate and try to grow the ALs or find new homes. Even the tiny DL lounges in DTW are bigger than anything we have in SEA, heck the DL lounge in ORD is bigger than anything in the AS network.
Alaska isnt a small, regional carrier anymore with a small core elite base & club membership.
SEA-N is a start, and if the JFK lounge is the same footprint as the old UA lounge, I believe it will be the largest AL in the system.
Alaska isnt a small, regional carrier anymore with a small core elite base & club membership.
SEA-N is a start, and if the JFK lounge is the same footprint as the old UA lounge, I believe it will be the largest AL in the system.
Apr 27, 2018, 11:03 pm
#1507
Join Date: Nov 1999
Location: Tucson, AZ USA
Programs: DL-Platinum / AS-PlatPro / Hyatt - Glob / Hilton-Diamond
Posts: 1,573
Given reports of half empty lounges with the sign out, I don't think capacity issues are the only reason why the sign is out...my guess is that the sign gets put out whenever it gets busy or they think it might get busy and then the sign stays out after it slows done...one of those out of sign out of mind scenarios....PDX is pretty much closed all the time regardless of day of the week or time. I almost never bother checking the SEA Alaska Lounges anymore since they are other lounge options.
The sign doesn't mean "we are currently at capacity". If it did, then they could start with a standby line ... one person out = one new person in.
The sign is more "we expect that if we let all qualifying folks in now, that during the next 'peak' we'd hit capacity and have to turn away our own members. Therefore we're limiting secondary access at this point to ensure at the next peak we will still have room for primary members". They have a high level idea of anticipated member arrival during the next group(s) of flights. Available capacity right now does not = capacity for primary members 30 minutes from now.
Apr 27, 2018, 11:38 pm
#1508
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,720
Well yea ....
The sign doesn't mean "we are currently at capacity". If it did, then they could start with a standby line ... one person out = one new person in.
The sign is more "we expect that if we let all qualifying folks in now, that during the next 'peak' we'd hit capacity and have to turn away our own members. Therefore we're limiting secondary access at this point to ensure at the next peak we will still have room for primary members". They have a high level idea of anticipated member arrival during the next group(s) of flights. Available capacity right now does not = capacity for primary members 30 minutes from now.
The sign doesn't mean "we are currently at capacity". If it did, then they could start with a standby line ... one person out = one new person in.
The sign is more "we expect that if we let all qualifying folks in now, that during the next 'peak' we'd hit capacity and have to turn away our own members. Therefore we're limiting secondary access at this point to ensure at the next peak we will still have room for primary members". They have a high level idea of anticipated member arrival during the next group(s) of flights. Available capacity right now does not = capacity for primary members 30 minutes from now.
Apr 28, 2018, 7:48 pm
#1509
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,952
I totally get that, but since they seem to have such a great idea about when these "peak periods" are going to be, why not just post hours on the PP website when access will not be granted? Lots of other airline lounges do that and it seems to work out fine....not to mention it makes it way easier to plan for PP members....right now it's like a total guessing game about whether the sign will be out or not (although it's mostly out all the time now so I suppose a lot of folks like myself don't even plan for it to be open regardless or time/day).
Apr 28, 2018, 9:46 pm
#1510
Join Date: Jul 2001
Location: SW Michigan, ex SF Bay Area
Posts: 828
PDX, Friday 4/27 8:55 am, no sign out. Did not go in since my flight was already boarding when I passed by, but did pick up some free hot sauce from Capers Market. ^
Apr 28, 2018, 10:02 pm
#1511
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,952
Apr 28, 2018, 10:09 pm
#1512
FlyerTalk Evangelist
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I agree, but when they don't have to specify PP hours, it gives them the opportunity to be closed to PP most of the day/night....if they posted the hours they actually don't have the sign out, it wouldn't "look good"....Priority Pass Hours: 5:15am-5:30am, 12:10pm-12:12pm, 10:35pm-11:00pm....lol.
Apr 28, 2018, 11:02 pm
#1514
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,857
Btw, PDXPremier, are you the guy from the VXFarewell flight that had a t shirt with the VXFarewell bag tag on the back?
Apr 29, 2018, 12:33 am
#1515
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