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Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier

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Old Feb 18, 2017, 12:46 am
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Last edit by: tattikat2
Date, Location, Day of week, Time of Day and method of access for denial.

Please include if you are actually flying Alaska that day, or some other airline, so we can see if the BR is giving preference to AS flyers

3/10/17 SEA D AL 4pm Friday - sign out (was flying Alaska)
3/12/17 SEA N & A AL 6pm Sunday PP denied
2/18/17 PDX AL 6:00am Saturday (flying AS) - PP denied (sign out)
3/21/17 SEA D AL 9am Tuesday - sign out
3/21/17 SEA N AL 9:45am Tuesday - sign out
3/24/17 SEA D AL 1:15pm Friday - sign out (was flying Alaska)
3/25/17 SEA D AL 1:15pm Saturday - sign out
3/25/17 SEA D AL 9:00pm Saturday - sign out
3/26/17 PDX C AL 9:15pm Sunday - Sign out (Was flying AS)
4/2/17 SEA D AL 4:00pm Monday - sign out
4/3/17 SEA D AL 10:30a Monday - sign out - PP requested-denied - was allowed with AL lounge pass - 90% occupied
4/10/17 SEA D 6:45 AM - sign out
4/12/17 SEA D 8:20 PM - sign out
4/14/17 SEA D 10:00 AM - sign out
4/16/17 SEA N 11:00am - sign out, was even upgraded to F on AS and MVP75K, no dice. It was a busy Easter Sunday
4/17/17 PDX 5:35am - no sign, admitted with a smile
4/22/17 PDX 6:35am - no sign, admitted
4/22/17 SEA D 8:15am - no sign, went to Centurion Lounge instead
4/23/17 SEA D and N 4:30pm - sign out. N lounge half empty.
4/26/17 LAX 11:30am - no sign
4/26/17 SEA D no sign, went to The Club
4/27/17 SEA D 10:40 AM - sign out
4/27/17 SEA N 10:50 AM - sign put out just as I entered, admitted with PP as the "last one"
4/27/17 SEA N 4pm - no sign, admitted with PP and a Delta bp
4/30/17 SEA D no sign, admitted
5/1/17 PDX 6:30 am - no sign, admitted, maybe 50% full
5/8/17 SEA D 11:00 am - new sign saying no PP guests, admitted as a PP cardholder.
5/15/17 SEA D 12:30pm sign out no PP
5/18/17 SEA N 7pm Thursday - no sign, admitted (PP, flying AS)
5/18/17 ANC 11:30pm Thursday - no sign, denied, but admitted 45 minutes later (PP, flying AS)
5/19/17 ANC 3pm Friday - no sign, admitted (PP, flying AS)
5/23/17 PDX C 4pm Tue - admitted (PP, flying WN).
5/27/17 PDX 7:50am no sign
6/28/17 LAX 12:30pm/3:30pm- no sign, admitted
9/25/17 PDX 2:00 - sign out, admitted without comment (PP, flying AA)
11/8/17 SEA C 09:00 AM - admitted (PP, flying AS). Only a few seats available, but at least a few seats remained available the whole time I was there
11/16/17 LAX 09:00 AM- sign out, no PP
02/0319 LAX 5pm Sunday-sign out no PP (flying AS)
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Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier

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Old Feb 22, 2018, 11:44 am
  #1336  
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Originally Posted by lalala
How many cubes of Colby cheese can one person consume? I go to the Board Room (TH buys memberships in three year chunks) for the clean bathroom and the mediocre, yet somewhat customizable hot beverages and the hardboiled eggs. I can't imagine picking the lounge clean of anything of substance if I had access to Capers.
28.
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Old Feb 22, 2018, 11:49 am
  #1337  
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Just got an update yesterday from Priority Pass that both Caper's locations at PDX now require an OUTBOUND boarding pass in order to receive food/beverage credit....very sad to me since my wife and I have made a habit of stopping at Caper's every time we arrive back at PDX....no more free grocery shopping on arrivals
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Old Feb 22, 2018, 12:20 pm
  #1338  
 
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Originally Posted by PDXPremier
Just got an update yesterday from Priority Pass that both Caper's locations at PDX now require an OUTBOUND boarding pass in order to receive food/beverage credit....very sad to me since my wife and I have made a habit of stopping at Caper's every time we arrive back at PDX....no more free grocery shopping on arrivals
It's a manipulation of the system that bit us back. I've grabbed lunch there after arrival, and just like bottles of wine it was good while it lasted.
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Old Feb 22, 2018, 12:31 pm
  #1339  
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Originally Posted by 91foxbody
It's a manipulation of the system that bit us back. I've grabbed lunch there after arrival, and just like bottles of wine it was good while it lasted.
True...although when I've been able to access the Alaska Lounge at PDX, I'm rarely (if ever) asked for a boarding pass so I'm sure many have stopped there on arrival. I wonder how strict Caper's will be about checking boarding passes.....I know I've been asked once over at the restaurant, but that's it....they have to be making tons of $$ on this partnership so something tells me they're not going to be super strict about this new policy although I'll do my best to follow it
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Old Feb 22, 2018, 1:41 pm
  #1340  
 
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Unless you are a lounge member, most airport lounges with access via reciprocity/class of service require a boarding pass for the next flight. I've tried this a few times at the Admirals Club in Chicago to no avail (wanted to shower after ANC-ORD), and I believe even PP requires an outbound boarding pass.
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Old Feb 22, 2018, 3:52 pm
  #1341  
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For those who use their PP membership at Capers when the PDX Lounge is full...

Priority Pass has updated their terms to include the following restrictions:
  • You can only visit one of the Capers locations at PDX (Unfounded claim by blogger).
  • You must show an outbound boarding pass to use your Priority Pass discount. (Edited to add: Also now required at Timberline restaurant at DEN.)
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Last edited by dayone; Feb 23, 2018 at 4:55 pm Reason: Remove multiple visit restriction and add DEN info.
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Old Feb 22, 2018, 4:12 pm
  #1342  
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Originally Posted by dayone
For those who use their PP membership at Capers when the PDX Lounge is full...

Priority Pass has updated their terms to include the following restrictions:
  • You can only visit one of the Capers locations at PDX.
  • You must show an outbound boarding pass to use your Priority Pass discount.
Good. I love the benefit and would hate to see it go away due to abuse. I never visit more than one location (or go grocery shopping on my way home), and all my flights are through Portland, i.e., I will always have an outbound boarding pass.

But I wonder if the servers will enforce the second rule. I assume their card reader isn't able to scan boarding passes. And of course many here have more than one PP card (I personally currently have four).
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Old Feb 22, 2018, 4:51 pm
  #1343  
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Originally Posted by dayone
For those who use their PP membership at Capers when the PDX Lounge is full...

Priority Pass has updated their terms to include the following restrictions:
  • You can only visit one of the Capers locations at PDX.
  • You must show an outbound boarding pass to use your Priority Pass discount.
Where did you see that you can only visit one of the Capers locations at PDX?
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Old Feb 22, 2018, 5:11 pm
  #1344  
 
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Originally Posted by notquiteaff
Good. I love the benefit and would hate to see it go away due to abuse. I never visit more than one location (or go grocery shopping on my way home), and all my flights are through Portland, i.e., I will always have an outbound boarding pass.

But I wonder if the servers will enforce the second rule. I assume their card reader isn't able to scan boarding passes. And of course many here have more than one PP card (I personally currently have four).
I feel the same way. I enjoy the Capers benefit very much, and I actually look forward to it over the Alaska Lounge.

I believe the device that Capers uses to scan is similar, if not the same, as the device used at various lounge locations. If it is, it has the ability to scan your boarding pass which they use to verify your name.
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Old Feb 22, 2018, 5:13 pm
  #1345  
 
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Originally Posted by dayone
For those who use their PP membership at Capers when the PDX Lounge is full...

Priority Pass has updated their terms to include the following restrictions:
  • You can only visit one of the Capers locations at PDX.
  • You must show an outbound boarding pass to use your Priority Pass discount.
Originally Posted by PDXPremier
Where did you see that you can only visit one of the Capers locations at PDX?
I'm curious about this as well. It doesn't appear to be listed on the Priority Pass website from what I can see.
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Old Feb 22, 2018, 5:39 pm
  #1346  
 
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Originally Posted by PDXPremier
<snip> very sad to me since my wife and I have made a habit of stopping at Caper's every time we arrive back at PDX....no more free grocery shopping on arrivals
Yes, crazy that an airport lounge program is tamping down on the ability to do free grocery shopping at the end of trip. Who'd have seen that coming?!

This is why we can't have nice things...

Regards
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Old Feb 22, 2018, 5:41 pm
  #1347  
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I can't see PP enforcing "one capers per visit".

Heck, I've visited the same AS lounge twice in the same day, and they scanned my PP card twice. [Several hours apart]
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Old Feb 22, 2018, 6:27 pm
  #1348  
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Originally Posted by PDXPremier
Where did you see that you can only visit one of the Capers locations at PDX?
A blog post (I should know better). If I can't confirm it in the next day or so, I'll edit.
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Old Feb 22, 2018, 8:34 pm
  #1349  
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Originally Posted by dayone
A blog post (I should know better). If I can't confirm it in the next day or so, I'll edit.
Ok, thanks...keep us updated...hopefully it isn't true.
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Old Feb 23, 2018, 4:24 am
  #1350  
 
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I noticed Capers marketplace (near D terminal) enforced outbound boarding pass verification every time, but Capers restaurant has never asked me.

Guess we’ll find out how they enforce 1 PP Capers visit per day. My guess is they cannot. Anyone try yet?
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