VX posting time to mileage plan?

Old Jan 22, 17, 6:31 pm
  #1  
Original Poster
 
Join Date: Jan 2002
Location: Vancouver, WA
Programs: Alaska Gold 75, Starwood Gold, Virgin Gold
Posts: 154
VX posting time to mileage plan?

Took my first flight where I tried to credit to my Alaska account, it's been about a week. Has anyone been successful doing this? How long did it take?
I used a paper boarding pass, just in case...
hsum is offline  
Old Jan 22, 17, 6:34 pm
  #2  
 
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, Hilton, Marriott, IHG
Posts: 960
Flew out Thursday got my flight posted Monday MLK day. But then took the return Monday, still waiting for that to post, seems inconsistent.
safari ari is offline  
Old Jan 22, 17, 7:01 pm
  #3  
 
Join Date: Jun 2007
Location: PDX
Programs: AS MVP, BW Plat, SPG Gold, IHG Plat
Posts: 7,434
Honestly, this early in the game, I'm surprised anything from VX posts to Mileage Plan....I would use paper boarding passes and save receipts for the next few months or so just in case.
PDXPremier is offline  
Old Jan 22, 17, 11:56 pm
  #4  
 
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS MVPG, UA peon, BA Bronze, Marriott Gold, HH Diamond, Fairmont Plat (RIP)
Posts: 5,329
I took a VX flight (booked on the AS website) on Jan. 5. I sent in a missing miles request last Thursday, Jan 19. Finally posted the next day, Friday, Jan 20. Not sure if it posted on it's own or because of the request as I never heard back after I sent it.
Finkface is offline  
Old Jan 24, 17, 8:19 am
  #5  
 
Join Date: Nov 2012
Location: ANC
Programs: AS MVP Gold, HH Gold
Posts: 43
VX flights taken 1/14, 1/15, and 1/20 posted this morning.
pdubak is offline  
Old May 31, 17, 12:44 pm
  #6  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS MVP
Posts: 1,508
VX flight May 17th LAX-SEA
It has been 2 weeks, no miles posted to AS account
I guess I have to mail boarding passes to AS. They do not allow requesting mileage from partner via AS mileage plan account.

First time this has happened.
pcoll is offline  
Old May 31, 17, 1:14 pm
  #7  
 
Join Date: Aug 2015
Programs: AS MVPG 75K
Posts: 50
I don't know what I have been doing differently than everyone else, but I haven't had a single VX flight post automatically. I called after 2 weeks every time.

027 ticket # on the phone has been enough to get it credited immediately.

Agents would not credit it before 14 days because of "duplication" concerns. The last time I did this (yesterday) the agent said this was fixed.
Quail is offline  
Old May 31, 17, 4:04 pm
  #8  
FlyerTalk Evangelist
 
Join Date: Jul 1999
Posts: 10,582
My VX flights from 5/15 and 5/24 have not posted yet. Guess I need to call on the 5/15 flights. Used to take 7 days, then 14 days, now they don't. What's going on?
Baze is offline  
Old May 31, 17, 6:52 pm
  #9  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS MVP
Posts: 1,508
Called into MVP line and they took care of it.
They said that normally I should wait for miles to post but they expedited it as a one time thing today.
(I thought 2 weeks was pretty patient )
pcoll is offline  
Old Jun 1, 17, 12:38 am
  #10  
Original Poster
 
Join Date: Jan 2002
Location: Vancouver, WA
Programs: Alaska Gold 75, Starwood Gold, Virgin Gold
Posts: 154
In my experience, I always have to send an email to mileage plan to get the miles to post. I always ask for paper boarding pass at the gate.
hsum is offline  
Old Jun 1, 17, 2:33 pm
  #11  
 
Join Date: May 2014
Location: LAX
Programs: AS MVPG, DL GM
Posts: 278
VX 5/19 and 5/23 not posted yet. AA on 5/27 and 5/28 already posted.
idiosyncrasy is offline  
Old Jun 1, 17, 2:57 pm
  #12  
FlyerTalk Evangelist
 
Join Date: Jul 1999
Posts: 10,582
Originally Posted by Baze View Post
My VX flights from 5/15 and 5/24 have not posted yet. Guess I need to call on the 5/15 flights. Used to take 7 days, then 14 days, now they don't. What's going on?
Just called, they see the 5/15 flights but don't see anything for the 5/24 fights. Had me email in all the boarding passes. Said could take a week as they have to ask Virgin to send the data.
Baze is offline  
Old Jun 1, 17, 6:39 pm
  #13  
 
Join Date: Sep 2004
Location: Portland, OR, United States
Programs: CX Marco Polo Green (hahaha)
Posts: 1,317
My 5/21 SFO - PDX flight hasn't posted yet. I'm giving it until the weekend before I call in. If I knew there would be problems getting the miles to post, I would've just stuck to AS
kevincrumbs is offline  
Old Jun 2, 17, 9:32 am
  #14  
 
Join Date: May 2014
Location: LAX
Programs: AS MVPG, DL GM
Posts: 278
Originally Posted by idiosyncrasy View Post
VX 5/19 and 5/23 not posted yet. AA on 5/27 and 5/28 already posted.
5/19 posted today on it's own (at 14 days). 5/23 never posted beyond the 14 day time frame (booked on alaskaair.com as a R-class ticket).

Last edited by idiosyncrasy; Jun 7, 17 at 2:27 pm Reason: DP update
idiosyncrasy is offline  
Old Jun 10, 17, 2:05 am
  #15  
 
Join Date: Jun 2017
Posts: 1
Over 2 weeks for a VX flight on 5/24 and then just a few days for one more recently. Inconsistent. Hopefully it's faster going forward.
coastmatt is offline  

Thread Tools
Search this Thread
Search Engine: