VX posting time to mileage plan?
Oct 23, 2017, 11:10 pm
#76
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,386
Credit eligibility requirements
Requests must meet these criteria:
Submitted at least 7 days after Alaska flight date (or 14 days after partner flight date)
Requests must meet these criteria:
Submitted at least 7 days after Alaska flight date (or 14 days after partner flight date)
Last edited by eponymous_coward; Oct 23, 2017 at 11:15 pm
Oct 23, 2017, 11:31 pm
#78
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,386
If they would like to officially change stated policy on how their mileage credit form works, I would appreciate it if it was communicated directly to all their potentially affected customers (such as on their website) as opposed to "well, this AS rep DM'ed me that it was a month to get VX credit so you shouldn't submit mileage credit forms until four weeks" on FT.
Don't take this as anything other than "hey, Alaska, if there's a problem here, let us ALL know, let's not have to chase you down in Twitter DMs one by one".
Last edited by eponymous_coward; Oct 23, 2017 at 11:39 pm
Oct 24, 2017, 8:11 am
#79
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
I'll stick with what I've experienced twice over as what the policy is rather than get worked up with what the website may or may not say. YMMV
ETA... Funny enough... I also took the standard HUACA advice from FT, called Customer Care this evening, and the rep said she was aware of posting issues for recent flights. After 5mins on hold, she had my miles post including the fare code bonus. Easy peasy!
ETA... Funny enough... I also took the standard HUACA advice from FT, called Customer Care this evening, and the rep said she was aware of posting issues for recent flights. After 5mins on hold, she had my miles post including the fare code bonus. Easy peasy!
Last edited by bmvaughn; Oct 24, 2017 at 5:46 pm
Oct 24, 2017, 9:19 am
#80
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,UA Gold 1.6MM, Hilton Dia, Marriott LT Plat, Hyatt Glb, Natl Exec, Hertz 5*
Posts: 3,657
Well, I submitted my request for 10/9. I had to click "don't have eTicket #" in order to get around the MCS glitch I mentioned above and when it asked for flight number I entered the VX number, which it took. No errors. We will see what the response is.
I know they are probably having issues but I think we all at least are due the courtesy of an explanation and an ET to resolve.
I know they are probably having issues but I think we all at least are due the courtesy of an explanation and an ET to resolve.
Oct 25, 2017, 11:38 am
#81
Join Date: Jan 2017
Programs: AS 100K, Marriott Titanium, Delta Gold, United Silver
Posts: 250
For those of you who've had the Virgin America flights post to your Alaska account - do those miles count towards your Million Mile Flyer or just elite status? I apologize if this question has already been addressed; I'm having trouble finding it.
Oct 25, 2017, 12:05 pm
#82
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
I have more Virgin America flights than Alaska this year, and every one has counted towards the million miles.
Oct 25, 2017, 12:05 pm
#83
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
Indeed, the flight from 10/8 I had which just posted yesterday did award MM miles
Oct 25, 2017, 12:35 pm
#84
Join Date: Jan 2017
Programs: AS 100K, Marriott Titanium, Delta Gold, United Silver
Posts: 250
Oct 25, 2017, 6:34 pm
#85
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
Oct 25, 2017, 6:43 pm
#86
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
Mine and my wife's from 10/3 and 10/10 still not posted, so don't get your hopes up. Submitted online request for both of us. Had to do Alaska flights as when tried to do partner everything was greyed out and unselectable except Alaska Airlines.
Oct 26, 2017, 1:58 pm
#87
Join Date: May 2000
Location: San Francisco, CA, USA
Posts: 1,960
No time frame, no offer to post manually. 27 days and counting..... (seems like something has really gone wrong in the AS/VX integration. I never waited more than 10 days in the past.)
Oct 26, 2017, 3:52 pm
#88
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,UA Gold 1.6MM, Hilton Dia, Marriott LT Plat, Hyatt Glb, Natl Exec, Hertz 5*
Posts: 3,657
Mine and my wife's is from 10/9 so even after 10/6 is affected...
UPDATE: My 10/9 flights just posted.
UPDATE: My 10/9 flights just posted.
Last edited by dmodemd; Oct 27, 2017 at 9:44 am
Oct 27, 2017, 12:44 pm
#89
Join Date: Jul 2017
Location: In transit
Posts: 159
I just got an email stating 4 to 5 weeks processing time at the moment for VX to AS MP. Oh well. Just took another VX but booked that one on VX's website. See if that makes any difference 
I'm like 80 miles from a 12.5k award and 2 flights pending
I'm like 80 miles from a 12.5k award and 2 flights pending
Last edited by trektheusa; Oct 27, 2017 at 3:08 pm
Oct 27, 2017, 9:44 pm
#90
Join Date: Jul 2004
Location: Seattle, Wa
Programs: AS 75K & BR Member- HHonors Diamond - Hertz PC - Marriott Titanium - IHG Ambassador
Posts: 2,379
I've got a 6 segment MR from 10/6-10/8 that's not yet posted. a few days ago I emailed rather than using the web form. No reply yet.