I keep getting error when i using Alaska mile booking Virgin america first class tic
Jan 9, 2017, 10:31 pm
#1
Suspended
Original Poster
Join Date: Sep 2014
Location: PVG, SFO
Programs: UA 1k, AA EXP, SPG Platinum, Hyatt Diamond
Posts: 222
I keep getting error when i using Alaska mile booking Virgin america first class tic
Everything looks good until final step. Any one has same problem?
Last edited by maxswanson; Jan 9, 2017 at 10:37 pm
Jan 10, 2017, 2:47 am
#6
Suspended
Original Poster
Join Date: Sep 2014
Location: PVG, SFO
Programs: UA 1k, AA EXP, SPG Platinum, Hyatt Diamond
Posts: 222
The request was not successful. See the red message(s) below. Space on partner flights cannot be confirmed. Please change the dates, cities, or flights of your original request.
-1640
To continue, shop again for other fare and flight options.If this problem continues, please call 1-800-ALASKAAIR (1-800-252-7522) for other fare and flight options.
-10
Jan 10, 2017, 8:03 am
#7
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
I found that i get random booking errors when i attempt to select seats during the purchase process. I usually have to press the purchase button a few times then it goes through without the seat selections. Same happened here for me as well.
Last edited by CDKing; Jan 10, 2017 at 11:22 am
Jan 10, 2017, 10:19 am
#8
Join Date: Jun 2016
Programs: AS MVP Gold, Marriott Lifetime Gold, National Executive Elite
Posts: 247
Jan 10, 2017, 10:51 am
#9
Join Date: Sep 2014
Location: ANC
Programs: Alaska 100k
Posts: 1,012
Sounds like a similar error given when trying to book phantom award space on EK, et. al. Could just be a bug with the VX integration, it is relatively new after all. Just call and report back what they say.
^
^
Jan 10, 2017, 2:10 pm
#11
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,072
Could it be that its because VX and Alaska does not have a "live booking" and the last step checks for award availability and somehow the numbers don't appear to match in terms of A Class F Class 0 but Alaska shows as 1 seat being available and perhaps someone on Virgin booked the last seat just as you were about to complete the booking?
Just a thought. Perhaps others can weigh in especially since VX/Alaska are still integrating their systems.
Just a thought. Perhaps others can weigh in especially since VX/Alaska are still integrating their systems.
Jan 10, 2017, 9:20 pm
#12
Join Date: Feb 2014
Location: BOS
Programs: B6/Mosaic/AF/VX/AS Gold Hertz PC HH Dia. AMEX Plat SPG/Marr Gold Nat. EE FPC Plat
Posts: 833
Could it be that its because VX and Alaska does not have a "live booking" and the last step checks for award availability and somehow the numbers don't appear to match in terms of A Class F Class 0 but Alaska shows as 1 seat being available and perhaps someone on Virgin booked the last seat just as you were about to complete the booking?
Just a thought. Perhaps others can weigh in especially since VX/Alaska are still integrating their systems.
Just a thought. Perhaps others can weigh in especially since VX/Alaska are still integrating their systems.
Last edited by ptownca; Feb 21, 2017 at 10:43 pm
Jan 22, 2017, 10:23 pm
#14
Used to be 'Travelergcp'
Join Date: Jul 2003
Location: New Orleans
Programs: AA Plat, Marriott Gold, Hyatt Globalist
Posts: 2,826
Has anyone been able to book any award on Virgin with a stopover?
For example, Multi-city booking gives the elusive 1610 error when booking JFK-sfo and sfo-pdx, even though both are available as one-way. Phone agent got the same results and the rate desk couldn't really explain it, other than that it couldn't be done.
For example, Multi-city booking gives the elusive 1610 error when booking JFK-sfo and sfo-pdx, even though both are available as one-way. Phone agent got the same results and the rate desk couldn't really explain it, other than that it couldn't be done.
Jan 23, 2017, 9:06 am
#15
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
Has anyone been able to book any award on Virgin with a stopover?
For example, Multi-city booking gives the elusive 1610 error when booking JFK-sfo and sfo-pdx, even though both are available as one-way. Phone agent got the same results and the rate desk couldn't really explain it, other than that it couldn't be done.
For example, Multi-city booking gives the elusive 1610 error when booking JFK-sfo and sfo-pdx, even though both are available as one-way. Phone agent got the same results and the rate desk couldn't really explain it, other than that it couldn't be done.