Special Services VX - 10K Bonus?
Jan 15, 2017, 10:55 am
#350
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Jan 15, 2017, 11:48 am
#351
Join Date: Mar 2009
Location: NYC
Posts: 419
I see the points today, dated back to Jan. 12, though I didn't see them there that day. Accounts were linked on Jan. 11.
I was afraid I'd confused things by proactively signing up for AS on the 9th (for a moment I thought it would behoove me to). Then on the 11th I got 2 messages: first one saying they had awarded me 10K miles (they hadn't) and then one welcoming me to Mileage Plan with the number I got on the 9th. That one had the 10K/$100 choice but it didn't work as I had already created an account; I had to use the "Already a Mileage Plan member?" link.
So those 40K SPG points I transferred to VX in June resulted in 75K AS points plus 75K B6 points and a lovely two days in Maine. Very nice.
Seth
I was afraid I'd confused things by proactively signing up for AS on the 9th (for a moment I thought it would behoove me to). Then on the 11th I got 2 messages: first one saying they had awarded me 10K miles (they hadn't) and then one welcoming me to Mileage Plan with the number I got on the 9th. That one had the 10K/$100 choice but it didn't work as I had already created an account; I had to use the "Already a Mileage Plan member?" link.
So those 40K SPG points I transferred to VX in June resulted in 75K AS points plus 75K B6 points and a lovely two days in Maine. Very nice.
Seth
Last edited by sethweinstein; Jan 15, 2017 at 11:50 am Reason: The 2 days in Maine weren't on a weekend
Jan 15, 2017, 11:58 am
#352
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Thinking of other approaches that might work.
- opening new VX elevate account and waiting for welcome email.
-transferring a few AmEx points to VX account to show recent activity.
- adding VX Elevate # to AS mileage plan account under subscriptions( other programs)
- Trying wrong elevate number / AS link and requesting unlink and reset.
AS is making it hard for AS elites to love what is happening
Jan 15, 2017, 2:58 pm
#353
Join Date: Oct 2008
Location: Phoenix, AZ, USA
Programs: DL, HH, Bonvoy
Posts: 204
Additional data point: I had a Virgin account with 250 miles in it from some random promo I signed up for. Never flown Virgin or Alaska. Received email from Alaska that I was now a Mileage Plan member and because I didn't have an account already with Alaska, but I had one with Virgin, they'd give me 10,000 free Mileage Plan miles or a $100 flight credit.
Not bad for never having flown either airline. I'll take it and see what Alaska is like. I lose my AA lounge access this year anyway so I'll be looking for a new carrier.
Not bad for never having flown either airline. I'll take it and see what Alaska is like. I lose my AA lounge access this year anyway so I'll be looking for a new carrier.
Jan 16, 2017, 10:17 am
#356
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Just spoke to Alaska Mileage Plan customer service this morning.
There have been issues wherein people don't receive the email because the names do not match exactly on both the Mileage Plan and Elevate profiles.
You need to call Mileage Plan customer service and provide them your information. Then, the email should arrive, allowing you to get the 10,000 bonus miles.
There have been issues wherein people don't receive the email because the names do not match exactly on both the Mileage Plan and Elevate profiles.
You need to call Mileage Plan customer service and provide them your information. Then, the email should arrive, allowing you to get the 10,000 bonus miles.
Jan 16, 2017, 11:01 am
#357
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
Just spoke to Alaska Mileage Plan customer service this morning.
There have been issues wherein people don't receive the email because the names do not match exactly on both the Mileage Plan and Elevate profiles.
You need to call Mileage Plan customer service and provide them your information. Then, the email should arrive, allowing you to get the 10,000 bonus miles.
There have been issues wherein people don't receive the email because the names do not match exactly on both the Mileage Plan and Elevate profiles.
You need to call Mileage Plan customer service and provide them your information. Then, the email should arrive, allowing you to get the 10,000 bonus miles.
I have to say this guy was one the nicest airline customer service agents I ever spoken with - kind of reminded me of the old days. ^
Jan 17, 2017, 7:56 am
#359
Join Date: Mar 2006
Location: Up in the air
Programs: AS MVPG 75k, AA Plat, MR Plat, SPG Plat, HH Diamond
Posts: 140
Not quite sure how to get my AS/VX accounts linked 
- Name and DOB were identical but e-mail addresses were different in both accounts
- Never received an e-mail with link from VX
- Asked VX via Twitter to link my accounts - they said not possible
- Asked AS on the phone to link both accounts - they said they did
- In my AS profile / subscriptions / programs, my VX Elevate number was showing correctly
- On https://www.alaskaair.com/elevatemember/Link my AS details are showing correctly, but VX First and Last Name are empty. When I manually enter my Elevate number, it doesn't go through ("First Name is empty page can not be submitted")
- Tried https://www.alaskaair.com/ElevateMember/split and entered details for both programs manually (that was over a week ago)
Any other ideas what I can try?
-pilluelo
- Name and DOB were identical but e-mail addresses were different in both accounts
- Never received an e-mail with link from VX
- Asked VX via Twitter to link my accounts - they said not possible
- Asked AS on the phone to link both accounts - they said they did
- In my AS profile / subscriptions / programs, my VX Elevate number was showing correctly
- On https://www.alaskaair.com/elevatemember/Link my AS details are showing correctly, but VX First and Last Name are empty. When I manually enter my Elevate number, it doesn't go through ("First Name is empty page can not be submitted")
- Tried https://www.alaskaair.com/ElevateMember/split and entered details for both programs manually (that was over a week ago)
Any other ideas what I can try?
-pilluelo
Jan 17, 2017, 10:46 am
#360
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,640
I tried to link my accounts but the website gave me an error saying I had not entered data for my first and last name. There is no fields to enter this data.
At this point I don't care anymore and will not pursue the issue any further, it isn't worth the time.
At this point I don't care anymore and will not pursue the issue any further, it isn't worth the time.