Jan 4, 2017, 7:30 pm
Last edit by: Calchas
Welcome to the Alaska Airlines Flame-Free Q&A Thread for 2017!
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
2017 Alaska Airlines *FLAME-FREE* Q&A thread: all welcome, new and old!
Sep 15, 2017, 4:51 pm
#1308
Join Date: Aug 2016
Posts: 237
Sep 15, 2017, 4:58 pm
#1309
Join Date: Jun 2017
Posts: 10
Sep 15, 2017, 6:08 pm
#1310
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,640
Sep 15, 2017, 6:46 pm
#1313
Join Date: Oct 2015
Location: HNL
Posts: 148
I think I just made a rookie mistake.
Had a lingering credit on a FlexPerks card that redeems on Alaska as a cash ticket. I booked a random ticket today to drain the account, figuring as an MVP Gold I could just deposit it into My Wallet and use it as a credit toward new bookings in the future.
Apparently if you cancel within 24 hours you can't deposit to My Wallet? So now I have the full value of the ticket stuck on the ticket itself. The problem is that I would like to rebook as TWO seats on a different flight (me + companion) and use GGUs.
I can't figure out a way to do that. If I try to simply "change" the ticket with residual value, it won't let me add a second person, and seems to be suggesting if I book a cheaper flight, instead of sending back a travel credit, it will post a refund back to credit card...
Help? I tried calling in but the agent couldn't figure a way to send it to the wallet and didn't really have any other suggestions.
Had a lingering credit on a FlexPerks card that redeems on Alaska as a cash ticket. I booked a random ticket today to drain the account, figuring as an MVP Gold I could just deposit it into My Wallet and use it as a credit toward new bookings in the future.
Apparently if you cancel within 24 hours you can't deposit to My Wallet? So now I have the full value of the ticket stuck on the ticket itself. The problem is that I would like to rebook as TWO seats on a different flight (me + companion) and use GGUs.
I can't figure out a way to do that. If I try to simply "change" the ticket with residual value, it won't let me add a second person, and seems to be suggesting if I book a cheaper flight, instead of sending back a travel credit, it will post a refund back to credit card...
Help? I tried calling in but the agent couldn't figure a way to send it to the wallet and didn't really have any other suggestions.
Has anybody else faced this issue? In direct relation to booking with flexperks and getting a "my wallet" refund.
Sep 15, 2017, 7:09 pm
#1315
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
Sep 16, 2017, 8:57 pm
#1316
Join Date: May 2012
Posts: 728
Are the first class upgrades available for sale on Dan's deals able to be applied to award tickets?
Is it a single flight per upgrade coupon (ie FLL- SEA) or does one coupon cover the entire flight (ie FLL - SEA - ANC)?
Are the upgrades guaranteed once you apply the code?
Can they be used with companion fare?
Do you have to have status to use the upgrades?
Thanks for the education.
Is it a single flight per upgrade coupon (ie FLL- SEA) or does one coupon cover the entire flight (ie FLL - SEA - ANC)?
Are the upgrades guaranteed once you apply the code?
Can they be used with companion fare?
Do you have to have status to use the upgrades?
Thanks for the education.
Sep 16, 2017, 9:07 pm
#1317
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Are the first class upgrades available for sale on Dan's deals able to be applied to award tickets?
Is it a single flight per upgrade coupon (ie FLL- SEA) or does one coupon cover the entire flight (ie FLL - SEA - ANC)?
Are the upgrades guaranteed once you apply the code?
Can they be used with companion fare?
Do you have to have status to use the upgrades?
Thanks for the education.
Is it a single flight per upgrade coupon (ie FLL- SEA) or does one coupon cover the entire flight (ie FLL - SEA - ANC)?
Are the upgrades guaranteed once you apply the code?
Can they be used with companion fare?
Do you have to have status to use the upgrades?
Thanks for the education.
They can't be used on award tickets.
A single GGU can be used for an entire direction of travel as long as the connection time between each segment is 4 hours or less.
Must be on an eligible fare class, K or higher. It's instant but U space must be available to apply and can't be waitlisted so in that way it's is guaranteed once applied.
Yes, can be used with companion fare, but both pax must stay in the same cabin so you need two GGUs (or possibly one GGU and pay for the other upgrade with miles through an agent to move both at the same time).
No status required. They can be used anyone.
However
- Guest upgrades are transferable but may not be bartered, bought, sold.
Last edited by rustykettel; Sep 16, 2017 at 9:14 pm Reason: mobile FT message editor is horrible
Sep 17, 2017, 9:44 pm
#1318
Join Date: Mar 2015
Posts: 2
I just booked a flight from Newark to San Diego for 9/21. It was a S class fare and I'm currently an MVP 75K. Currently on the waitlist for a First Class upgrade. Can someone explain why I would not be upgraded immediately as I see 4 first class seats open when I search?
Thanks!
Thanks!
Sep 17, 2017, 9:46 pm
#1319
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
I just booked a flight from Newark to San Diego for 9/21. It was a S class fare and I'm currently an MVP 75K. Currently on the waitlist for a First Class upgrade. Can someone explain why I would not be upgraded immediately as I see 4 first class seats open when I search?
Thanks!
Thanks!