Jan 4, 2017, 7:30 pm
Last edit by: Calchas
Welcome to the Alaska Airlines Flame-Free Q&A Thread for 2017!
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
2017 Alaska Airlines *FLAME-FREE* Q&A thread: all welcome, new and old!
Sep 12, 2017, 8:06 am
#1276
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Unless something has changed (I opt out from Premium now), If that is all you see, you are only waitlisted for Premium not F.
Sep 12, 2017, 12:00 pm
#1277
Join Date: Sep 2014
Location: ANC
Programs: Alaska 100k
Posts: 1,012
Weird, I woke up this morning and noticed that I now have both "Waitlisted for First" and "Waitlisted for premium" below each flight. Must have been a glitch.
Sep 12, 2017, 12:58 pm
#1278
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
That happened to me as well. It allowed me to Select Premium Seats (October Itinerary) and then showed I was still waitlisted for First.
Sep 12, 2017, 9:29 pm
#1280
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
In F, Premium, or regular Y? In that order: depends on time of day, but something light if it says snack (check the F meals thread here); a very small snack box; or a Biscoff and/or bag of pretzels.
Sep 12, 2017, 9:43 pm
#1281
Join Date: Aug 2002
Location: PDX
Programs: HHonors Gold since '02, Hertz President's Circle since '07
Posts: 3,226
Answering 1 of 2 of my own questions
That is correct. It says it takes up to 7 days. It took only 2 business days, and YES it extended the certificates because the new certificates are good for one year from the date of issue.
Still don't know on this one.
I have only recently come into some discount codes and gift certificates. This is all new to me, and I have some questions because I've received inconsistent information on the AS site and from service reps.
1. If you book with a gift certificate and then cancel within 24 hours I believe a replacement certificate will be issued. How long does it take to receive the replacement? When does the replacement expire? Is it possible to extend the expiration of a certificate by booking then canceling?
1. If you book with a gift certificate and then cancel within 24 hours I believe a replacement certificate will be issued. How long does it take to receive the replacement? When does the replacement expire? Is it possible to extend the expiration of a certificate by booking then canceling?
That is correct. It says it takes up to 7 days. It took only 2 business days, and YES it extended the certificates because the new certificates are good for one year from the date of issue.
2. What happens to a discount code when it is used and then the booking is canceled within the 24 hour cancellation period?
Sep 12, 2017, 9:56 pm
#1282
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,832
Sep 12, 2017, 10:30 pm
#1283
Join Date: Apr 2008
Location: PNW
Programs: FreeAgent; DL Silver; IHG Diamond/ Ambassador
Posts: 698
I browsed through their pages, and both Premium and Econ display meals for purchase (although I don't know if those are available on this sector, even for pre-booking).
Am I able to pre-purchase these meals? Are they worth it?
I'm connecting from an Alaska-Horizon (Q400) flight with only one hour connecting time at SEA before the 737-900 First Class flight to SFO. Not sure I would have time to grab something at SEA with that amount of time (long walk from the regional gates). I've transited through SEA a couple of times and usually it is a leisurely 1.5-2 hours. But in the past, I was flying from SEA to PHX on AA and hot meals are offered.
Sep 12, 2017, 11:18 pm
#1284
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
Yup, I actually meant first class.
I browsed through their pages, and both Premium and Econ display meals for purchase (although I don't know if those are available on this sector, even for pre-booking).
Am I able to pre-purchase these meals? Are they worth it?
I'm connecting from an Alaska-Horizon (Q400) flight with only one hour connecting time at SEA before the 737-900 First Class flight to SFO. Not sure I would have time to grab something at SEA with that amount of time (long walk from the regional gates). I've transited through SEA a couple of times and usually it is a leisurely 1.5-2 hours. But in the past, I was flying from SEA to PHX on AA and hot meals are offered.
I browsed through their pages, and both Premium and Econ display meals for purchase (although I don't know if those are available on this sector, even for pre-booking).
Am I able to pre-purchase these meals? Are they worth it?
I'm connecting from an Alaska-Horizon (Q400) flight with only one hour connecting time at SEA before the 737-900 First Class flight to SFO. Not sure I would have time to grab something at SEA with that amount of time (long walk from the regional gates). I've transited through SEA a couple of times and usually it is a leisurely 1.5-2 hours. But in the past, I was flying from SEA to PHX on AA and hot meals are offered.
Sep 13, 2017, 7:35 am
#1286
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Nope, SFO does not have any lounges for those on paid AS First, the benefit is limited to Alaska Lounge branded lounges. Only those who have lounge membership can use the partner lounges.
Sep 13, 2017, 8:26 am
#1287
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Was this departing after 7 or 8 pm? I can't remember the cutoff but before it's more of a meal, after is the cookies. Flew SFO-SEA in May before the meal cutoff time and it was the quiche, salad, and desert bar also listed as "Snack".
If you're on a paid or award F ticket (as long as it's not upgraded into U from coach), you'll have same day access to Alaska Lounges including after arrival at SEA.
If you're on a paid or award F ticket (as long as it's not upgraded into U from coach), you'll have same day access to Alaska Lounges including after arrival at SEA.
Sep 13, 2017, 11:18 am
#1288
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,832
Strange experience on that flight as well. There was a young girl of about 9 or 10 years old I would guess, who was seated in coach. She spent pretty much the whole flight in F, visiting a man and a teenager (her dad and sister?) who were sitting in 3A/B. The FA obviously knew the young girl as she let the girl help serve the F cabin. She (the girl) brought us the cookies and asked us all if we would like anything else to drink. People ordered drinks which the FA prepared and the young girl brought to their seat.
I got up to use the lav and asked the FA, who was in the galley, for a glass of Prosecco as I felt weird asking the young girl for it. I was shocked when the girl brought it to me. She served other pax in the F cabin alcoholic drinks as well, including my seatmate. You could tell some people were clearly uncomfortable with the whole thing. Most pax seemed like it was tolerable and maybe cute the first time when she brought cookies but you could tell most were annoyed after awhile with this girl 'playing' Flight Attendant.
And before anyone chimes in with 'what happened when you brought it up to the FA', no I did not say anything at the time. The FA was clearly very friendly with the girl, it could have even been her daughter for all I know, so it would have been really uncomfortable to mention that it was inappropriate when the FA clearly thought it was so cute. Plus, it was a 2 1/2 hour flight so not a big deal in terms of annoyance. But just really strange that the FA let this kid serve booze on a late night flight as well as handle food.
Last edited by Finkface; Sep 13, 2017 at 11:23 am
Sep 14, 2017, 3:22 pm
#1289
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,908
Wondering if anyone knows.
Flying SFO-BOS-SFO on VX metal. Ticket purchased on AS web site. My wife is flying with me and we are both on the same PNR. I am MVPG75K, she is MVP. Tickets are Alaska R fares.
Questions are about upgrades.
Tried to contact Virgin to get us put on the upgrade waitlist for MCS seats. They were unable to do it. They did not know why. Tried both with VX and via AS to the VX liaison. Are we going to be able to get (space being available) upgrades to MCS?
On the VX site and Elevate Gold can purchase an upgrade to F at T-25 for themselves and 1 companion on same reservation. The AS website does not mention anything about companions but a Gold75K can also purchase an F upgrade at T-24. Can we both purchase at T-24?
Right now we have exit row seats but would like the MCS benefits if can get it or if not too expensive to sit in F. Any help would be appreciated.
Flying SFO-BOS-SFO on VX metal. Ticket purchased on AS web site. My wife is flying with me and we are both on the same PNR. I am MVPG75K, she is MVP. Tickets are Alaska R fares.
Questions are about upgrades.
Tried to contact Virgin to get us put on the upgrade waitlist for MCS seats. They were unable to do it. They did not know why. Tried both with VX and via AS to the VX liaison. Are we going to be able to get (space being available) upgrades to MCS?
On the VX site and Elevate Gold can purchase an upgrade to F at T-25 for themselves and 1 companion on same reservation. The AS website does not mention anything about companions but a Gold75K can also purchase an F upgrade at T-24. Can we both purchase at T-24?
Right now we have exit row seats but would like the MCS benefits if can get it or if not too expensive to sit in F. Any help would be appreciated.
Sep 14, 2017, 3:38 pm
#1290
Join Date: Sep 2017
Posts: 12
I am new here and did try to search about how segments are couned on Alaska but didn't find the info. Can someone please tell me if a tickets is booked -
SEA-SFO-LAX & return LAX-SFO-SEA (all with different flight numbers) Will these be 4 segments or just two segments after completing the roundtrip? TIA
SEA-SFO-LAX & return LAX-SFO-SEA (all with different flight numbers) Will these be 4 segments or just two segments after completing the roundtrip? TIA