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2017 Alaska Airlines *FLAME-FREE* Q&A thread: all welcome, new and old!

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Old Jan 4, 2017, 7:30 pm
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Welcome to the Alaska Airlines Flame-Free Q&A Thread for 2017!

Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!

That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.

Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.

If you need to contact someone for help, here's a current list of our forum's team:

Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy

Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal

You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.

Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.

Welcome, and we look forward to providing any assistance we can!

~the Alaska Airlines Mileage Plan forum team~

For the 2016 version of this thread, please click here
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2017 Alaska Airlines *FLAME-FREE* Q&A thread: all welcome, new and old!

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Old Jun 23, 2017, 12:26 am
  #916  
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Join Date: Dec 2007
Location: BOS/ORH
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Originally Posted by cblaisd
I confess I haven't been paying attention. Mea culpa

But I thought there was very little likelihood of needing to fly a Virgin America route, but turns out I was wrong.

Looks like I may have a mid August flight.

Do MVPs get free access to MCS seats? If so, can it be done on either/both Virgin's and AS' websites? (the flight shows up on both).

I'll try to keep up from now on
MCS No, nice agent may give preferred seats (exit row with no recline is one, or regular seat ) if asked for nicely and booked under AS flight number, and AS rep calls VX. Discounted cash upgrades to appear some time later this year but August may be too early for that. I'm probably the craziest FT person since i purposely choose the last 2-3 rows as better chance of empty middle.
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Old Jun 23, 2017, 12:31 am
  #917  
 
Join Date: Oct 2015
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Originally Posted by cblaisd
Do MVPs get free access to MCS seats?
Not yet! But soon. Supposed to be "Summer 2017", however AS hasn't announced a specific date so far.

https://www.alaskaair.com/content/tr...-schedule.aspx
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Old Jun 23, 2017, 2:12 pm
  #918  
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Originally Posted by rustykettel
Not yet! But soon. Supposed to be "Summer 2017", however AS hasn't announced a specific date so far.

https://www.alaskaair.com/content/tr...-schedule.aspx
as the autumnal equinox is at 1:02pm on September 22, a good wager is probably starting at 12:01am on the same date

"hey, we got it done in summer 2017!"
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Old Jun 23, 2017, 8:11 pm
  #919  
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Originally Posted by cblaisd
...Do MVPs get free access to MCS seats? If so, can it be done on either/both Virgin's and AS' websites? (the flight shows up on both).
Well, it became a moot question. On the day I need to fly, there are two Virgin flights; either would have worked. Both the earlier and the later had Y seats for $169. But the earlier one had an F seat for $249, while the later one's F seats were going for $849.

That's a pricing scheme I fail to understand.

Anyway, the $80 differential was a bargain and I grabbed the earlier flight's F seat.
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Old Jun 24, 2017, 11:07 am
  #920  
 
Join Date: Jan 2005
Location: San Jose, CA
Programs: BA Gold, Ritz-Carlton Gold
Posts: 98
I'm a BA Gold who lives in the SJC area (the bulk of my flying for work is in BA J). Having recently become aware of the incredible AS earning rates for flying BA J I'm seriously considering moving my elite status.

Will AS match my BA status since I live in their service area, or will I have to start from scratch? It's probably not a big deal if they don't match, as I'd only really be sacrificing the elite earning bonus on most of my flights the first year, but obviously I'd prefer to avoid that if possible.
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Old Jun 24, 2017, 2:21 pm
  #921  
 
Join Date: Jun 2009
Location: YYZ, SFO
Programs: AS 100K, UA*S, IHG Plat, Marriott Titanium, Hilton Diamond | Formerly: AC Super Elite
Posts: 2,476
Originally Posted by thephirm
Will AS match my BA status since I live in their service area, or will I have to start from scratch?
statusmatcher only has one data point for BA -> AS, which was a denial for BA gold ... but it was back in 2015 so who knows, maybe things have changed?

http://statusmatcher.com/report/53936

I'd say try for it anyways? The answer is no if you don't try
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Old Jun 24, 2017, 11:20 pm
  #922  
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Originally Posted by thephirm
I'm a BA Gold who lives in the SJC area (the bulk of my flying for work is in BA J). Having recently become aware of the incredible AS earning rates for flying BA J I'm seriously considering moving my elite status.

Will AS match my BA status since I live in their service area, or will I have to start from scratch? It's probably not a big deal if they don't match, as I'd only really be sacrificing the elite earning bonus on most of my flights the first year, but obviously I'd prefer to avoid that if possible.
The past has shown AS doesnt match carriers that aren't North American bases, try and the worst case is no.
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Old Jun 25, 2017, 12:34 am
  #923  
 
Join Date: Oct 2010
Location: EWR, SLC, SGN
Posts: 1,113
Originally Posted by maverick17

If I can follow up though, is there any way to choose seats on EK when flying in Y?
I will answer my own question. I didn't find any way to choose EK seats online, even though I was able to access my booking on the EK site. Online check-in was not allowed. I was able to request an aisle seat when I visited the check-in counter at LAX, and luckily they still had some open.

For my onward leg though, after utilizing the free stopover in DXB, I was able to use online check-in and I was able to choose a seat online.
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Old Jun 27, 2017, 3:35 pm
  #924  
 
Join Date: Sep 2011
Programs: HH-Diamond, Hyatt-Glob, all else dirt level
Posts: 92
If spouse and I each have an AK account (one w 100k other 20k) and I need 4 international biz seats on either CX or JAL does it make more sense to transfer needed miles from SPG into each persons AK account (for 2 awards per account) or all into the larger AK account, then pay the small fee to move the other 20k? Trying to figure out if it will anger the AK gods to pool all points into one account for one PNR or use different PNRs to stay cool with the powers that be. Note: all names have same last name and address

Last edited by woodburyhome; Jun 27, 2017 at 3:36 pm Reason: additional note
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Old Jun 27, 2017, 5:09 pm
  #925  
 
Join Date: Oct 2015
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Originally Posted by woodburyhome
If spouse and I each have an AK account (one w 100k other 20k) and I need 4 international biz seats on either CX or JAL does it make more sense to transfer needed miles from SPG into each persons AK account (for 2 awards per account) or all into the larger AK account, then pay the small fee to move the other 20k? Trying to figure out if it will anger the AK gods to pool all points into one account for one PNR or use different PNRs to stay cool with the powers that be. Note: all names have same last name and address
Yes, you can draw from two Mileage Plan accounts on a single reservation through a live agent over phone (and you'll have to book via the phone anyways for CX) as long each person has enough miles in their own account for their half. There will be a phone book fee applicable though (and would be with CX bookings).

Not sure about transfers incoming from the same SPG account to two different Mileage Plan accounts. It's possible if that information is shared with Alaska that it could get your accounts flagged but as long as it doesn't violate the T&C (mostly on the SPG side), it should be ok and cheaper than moving the 20K miles over to a single large account.

(Alaska Airlines = AS, not AK )

Edit: or divvy up the miles and book both seats from one account for one direction and the other account for the return and save the phone booking fee if you find all seats on JAL.

Last edited by rustykettel; Jun 27, 2017 at 5:28 pm
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Old Jun 27, 2017, 5:50 pm
  #926  
 
Join Date: Sep 2011
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Thanks Rustykettel,

We both have SPG accounts so we could each transfer the points over to respective AS accounts.

I was thinking I needed to pool all points into one account for one PNR but I'm happy to make a phone call and pull from both AS accounts for 4 tickets if it lessens my chances of a second set of eyes on my booking. Probably being paranoid, I was just worried if a large amount of points were transferred from SPG for a booking it might be bad karma.
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Old Jun 28, 2017, 12:30 am
  #927  
 
Join Date: Apr 2016
Programs: NH, JL, SQ
Posts: 164
does anyone have a rough idea of how long alaska will take to process a retroactive mileage claim for an AA flight? it says 6-8 weeks but i'm really hoping to get it sooner

I wasn't asked for it but would should I send in a copy of the boarding pass?
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Old Jun 28, 2017, 7:53 am
  #928  
 
Join Date: Oct 2015
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Originally Posted by woodburyhome
Thanks Rustykettel,

We both have SPG accounts so we could each transfer the points over to respective AS accounts.

I was thinking I needed to pool all points into one account for one PNR but I'm happy to make a phone call and pull from both AS accounts for 4 tickets if it lessens my chances of a second set of eyes on my booking. Probably being paranoid, I was just worried if a large amount of points were transferred from SPG for a booking it might be bad karma.
You are most welcome! If the transfers are coming from each individual SPG account, I wouldn't even worry about it. There's a thread around here on accounts being closed for suspected fraud that could give hints as to what Alaska is looking for, but I think it's more along the lines of newly opened MP account, large transfers from multiple partner accounts, multiple bookings for third parties, no other account/flight activity, and probably a combination of all of the above.

Other than Delta (now no longer a partner) and Korean Air, all of the partners' charts are on a one way basis not round trip so there's really no need to call in unless the partner can't be booked online (CX). Just book two one-ways, one direction from one account and one direction from the other, and save the phone booking fees. Each direction of travel would be a single PNR and unless you're doing an immediate turn, a different PNR for out and back should be fine.

ETA: Realized I was assuming 4 seats meant two people on a round trip. If it's four people one way or four people on a round trip, I'm not sure if the phone agent can put that on a single PNR drawing from two different MP accounts. Maybe call Reservations and ask if that's the case? I know they can put two people on a single PNR with miles from each person's account.

Originally Posted by merridius
does anyone have a rough idea of how long alaska will take to process a retroactive mileage claim for an AA flight? it says 6-8 weeks but i'm really hoping to get it sooner

I wasn't asked for it but would should I send in a copy of the boarding pass?
I've just sent an email with a copy of the boarding pass along with my MP account information and flight details. Sometimes it's been as soon as the next business day and usually within 1-2 weeks of emailing.

Last edited by rustykettel; Jun 28, 2017 at 8:01 am
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Old Jun 28, 2017, 7:48 pm
  #929  
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is it possible to upgrade one person with miles and the other with a GGU on the same PNR, perhaps by calling in? assuming that both passengers are ticketed in a mileage-upgrade eligible fare class?

i have 3 GGUs left and want to upgrade a round trip companion ticket so i would need to use miles to cover one of the upgrades in one direction.
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Old Jun 28, 2017, 8:35 pm
  #930  
 
Join Date: Oct 2015
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Originally Posted by PV_Premier
is it possible to upgrade one person with miles and the other with a GGU on the same PNR, perhaps by calling in? assuming that both passengers are ticketed in a mileage-upgrade eligible fare class?
See this thread http://www.flyertalk.com/forum/alaska-airlines-mileage-plan/1706763-forcing-mvp-upgrade-fare-w-companion-cert.html

While it's for a MVP on a companion fare, it does state in a couple of places that two different upgrade methods can be manually processed by a phone agent so probably? Might try the Ask Missy thread for a positive confirmation since she answered the MVP question (and got the training department to clarify AS's internal policy).
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