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Definitive "Booking Japan Airlines (JL) Using AS Miles" Thread - 2019 and Earlier

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Old Dec 6, 2016, 7:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DoubleWidesFly
Wiki for using AS (Alaska) miles on JL (Japan Airlines)

All awards for domestic Japan will default to Economy (including international F or J award with domestic segments)
However, these can often be upgraded at reasonable cost at the ticket counter in the Japan connecting airport

Award Chart If not listed it's not available - EXCEPTION: Hawaii-Asia awards are bookable, not yet on the chart, at the same prices as Continental U.S.-Asia
(as of March 2017, Premium Economy is no longer available)
(As of October 2019, stopovers are no longer allowed on intra Asia awards)
Class of Service One-way Round-trip

U.S./Canada to Asia
Coach 35,000 70,000
Premium 40,000 80,000
Business 60,000 120,000
First 70,000 140,000

U.S./Canada to Southeast Asia
Coach 40,000 80,000
Premium 45,000 90,000
Business 65,000 130,000
First 75,000 150,000

Intra Asia
Coach 15,000 30,000
Premium 17,500 35,000
Business 25,000 50,000
First 30,000 60,000


International gateways
All AS valid destinations from Tokyo (HND/NRT), Osaka (KIX) or Nagoya (NGO).
PUS, GMP, ICN, DLC, PVG, SHA, PEK, TSA, TPE, KHH, CAN, HKG, MNL, HAN, SGN, BKK, SIN, KUL, CGK, DEL, HNL, KOA, YVR, SEA, SFO, LAX, SAN, ORD, DFW, BOS, JFK

USA

Boston - BOS
Chicago - ORD
Dallas - DFW
Honolulu - HNL
Kona -KOA
Los Angeles - LAX
New York - JFK
San Diego - SAN
San Francisco - SFO
Seattle - SEA

Canada
Vancouver - YVR

Asia

Delhi - DEL
Tokyo - HND & NRT
Osaka - KIX
Nagoya - NGO
Busan - PUS
Seoul - Gimpo GMP
Seoul - Incheon ICN


Southeast Asia or listed as SE based on how awards are pricing
Bangkok - BKK
Beijing - PEK
Dalian - DLC
Guangzhou - CAN
Hanoi - HAN
Ho Chi Minh City - SGN
Hong Kong - HKG
Jakarta - CGK
Kaohsiung - KHH
Kuala Lumpur - KUL
Manila - MNL
Shanghai - Hongqiao - SHA
Shanghai - Pudong - PVG
Singapore - SIN
Taipei - TPE
Taipei - Songshan - TSA
Tianjin - TSN (only from Nagoya, not very useful....)
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Definitive "Booking Japan Airlines (JL) Using AS Miles" Thread - 2019 and Earlier

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Old Aug 9, 2018, 6:23 pm
  #406  
FlyerTalk Evangelist
 
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,384
Booked JL J to BKK, ticket issued smooth as butter. It's the 788 out of YVR (but daytime flight that gets me in around midnight-1 am SEA time so ¯\_(ツ)_/¯- good incentive to stay up for a few hours and try to adjust to new time zone) and AS is routing me SEA-PDX-YVR () but I'll see if I can optimize later. Might just try at the airport.

Yes, I know, should have done CX for less. Well, I wanted a few days in Tokyo since Hong Kong was the last trip. So JL it is. Though I might swap BKK to SIN or KUL. The idea is to hit Europe later from the wrong way.
eponymous_coward is offline  
Old Aug 9, 2018, 7:42 pm
  #407  
wkc
 
Join Date: Nov 2013
Posts: 88
Originally Posted by eponymous_coward
Booked JL J to BKK, ticket issued smooth as butter. It's the 788 out of YVR (but daytime flight that gets me in around midnight-1 am SEA time so ¯\_(ツ)_/¯- good incentive to stay up for a few hours and try to adjust to new time zone) and AS is routing me SEA-PDX-YVR () but I'll see if I can optimize later. Might just try at the airport.
Why not do a positioning flight to SFO or ORD instead to avoid the angle-flat seat they use in YVR?
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Old Aug 14, 2018, 3:18 am
  #408  
 
Join Date: Nov 2009
Posts: 432
Does the 24 hr free cancelation policy also refund the partner booking fee ($12.50 for one way, $25 roundtrip)???
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Old Aug 14, 2018, 4:50 am
  #409  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by jrey
Does the 24 hr free cancelation policy also refund the partner booking fee ($12.50 for one way, $25 roundtrip)???
No! That is not refundable for anyone, including MVPG+

James
Flying for Fun is offline  
Old Aug 21, 2018, 1:03 am
  #410  
 
Join Date: Jan 2008
Posts: 1,839
We cant book JL awards from Tokyo to Europe using AS miles?

Tried searching TYO to Europe but only ended up with Finnair awards...

thanks!
HawaiiO is offline  
Old Aug 21, 2018, 1:12 am
  #411  
 
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
Originally Posted by HawaiiO
We cant book JL awards from Tokyo to Europe using AS miles?

Tried searching TYO to Europe but only ended up with Finnair awards...

thanks!
AS only has Asia-Europe charts for AY and CX--and the latter is from HKG only.
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jinglish is offline  
Old Aug 21, 2018, 5:15 am
  #412  
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Join Date: Aug 2018
Posts: 590
Anyone having trouble booking awards on the website? I'm trying to book a first class award that I see from NRT-ORD and when I get to the confirm page and confirm, it then says "not able to confirm space with partner airline." Do I need to call in or what?
kapooncha is offline  
Old Aug 21, 2018, 12:41 pm
  #413  
 
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
Originally Posted by kapooncha
Anyone having trouble booking awards on the website? I'm trying to book a first class award that I see from NRT-ORD and when I get to the confirm page and confirm, it then says "not able to confirm space with partner airline." Do I need to call in or what?
Lots of issues and discussions posted upthread. Does it include the last first class award seat on the flight?
FindAWay is offline  
Old Aug 21, 2018, 12:48 pm
  #414  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Originally Posted by kapooncha
Anyone having trouble booking awards on the website? I'm trying to book a first class award that I see from NRT-ORD and when I get to the confirm page and confirm, it then says "not able to confirm space with partner airline." Do I need to call in or what?
AS is showing phantom F availability in some cases. You need to confirm on the BA and QF sites that availability actually exists. If it does AS should be able to book it.
skimthetrees is offline  
Old Aug 21, 2018, 1:33 pm
  #415  
 
Join Date: Oct 2012
Posts: 52
I need to get from Vietnam to Philippines in March 2019 and I'd like to use my AS miles, but I have a few questions regarding reedeming on JAL:
  • I managed to find a decent availability on the route HAN-NRT-MNL (even better in C), but I can't find any routes from SGN, despite Wiki says JAL flies there - do you know why?
  • After selecting two "Partner Business" award seats on HAN-NRT-MNL route I keep getting an error "We are having technical issues and are unable to complete your request at this time. Please try again later. If you continue to receive this message call Reservations at (1-800-252-7522). Error Code: -1599" - is it temporary, or you have to book JAL award via phone?
  • Last but not least, both of the legs are operated by 787-9, do you have any idea how to check with JAL Suite version those planes are equipped with?
Thanks!
Poolek is offline  
Old Aug 21, 2018, 3:43 pm
  #416  
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Join Date: Aug 2018
Posts: 590
Originally Posted by FindAWay
Lots of issues and discussions posted upthread. Does it include the last first class award seat on the flight?
It must be the last. Not a single F award is showing on BA for April from NRT-ORD. Really, really hard to believe. I had been under the impression that JAL award space wasn't all that hard to get.
kapooncha is offline  
Old Aug 21, 2018, 6:09 pm
  #417  
 
Join Date: Feb 2006
Location: GSO/HAM
Programs: UA MM, Hilton Diamond
Posts: 280
I tried to book a 2 JAL F award today. AS shows available - BA and QF do not
As I was missing a few miles I went ahead and bought those miles. I now get the message

We're sorry, we aren't able to confirm space on these partner flights. Please try again and choose different flights, dates or cities

Called AS to have them book it but they say if I get the message, they will get the same. If this is phantom availability I might have spend money to purchase those missing miles for nothing. Will they refund and cancel the sale ?
Thanks
witthuus is offline  
Old Aug 21, 2018, 6:38 pm
  #418  
 
Join Date: Jan 2008
Posts: 1,839
Thank u!
Keep seeing only AY which I dont want to get on.

Originally Posted by jinglish
AS only has Asia-Europe charts for AY and CX--and the latter is from HKG only.
HawaiiO is offline  
Old Aug 22, 2018, 12:31 am
  #419  
 
Join Date: Oct 2010
Location: USA
Programs: AS MVP; UA Gold; DL Gold; Marriott Titanium
Posts: 156
Originally Posted by witthuus
I tried to book a 2 JAL F award today. AS shows available - BA and QF do not
As I was missing a few miles I went ahead and bought those miles. I now get the message

We're sorry, we aren't able to confirm space on these partner flights. Please try again and choose different flights, dates or cities

Called AS to have them book it but they say if I get the message, they will get the same. If this is phantom availability I might have spend money to purchase those missing miles for nothing. Will they refund and cancel the sale ?
Thanks
I think mileage sales are final as they are processed by Points.com and not Alaska. You can look at Points.com T&C to see if there is a refund process. Good luck!
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osotoc is offline  
Old Aug 22, 2018, 12:33 am
  #420  
Suspended
 
Join Date: Aug 2018
Posts: 590
Originally Posted by osotoc
I think mileage sales are final as they are processed by Points.com and not Alaska. You can look at Points.com T&C to see if there is a refund process. Good luck!
He can do a chargeback through his CC.
kapooncha is offline  


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