Dec 6, 2016, 7:53 pm
Last edit by: DoubleWidesFly
Wiki for using AS (Alaska) miles on JL (Japan Airlines)
All awards for domestic Japan will default to Economy (including international F or J award with domestic segments)
However, these can often be upgraded at reasonable cost at the ticket counter in the Japan connecting airport
Award Chart If not listed it's not available - EXCEPTION: Hawaii-Asia awards are bookable, not yet on the chart, at the same prices as Continental U.S.-Asia
(as of March 2017, Premium Economy is no longer available)
(As of October 2019, stopovers are no longer allowed on intra Asia awards)
Class of Service One-way Round-trip
U.S./Canada to Asia
Coach 35,000 70,000
Premium 40,000 80,000
Business 60,000 120,000
First 70,000 140,000
U.S./Canada to Southeast Asia
Coach 40,000 80,000
Premium 45,000 90,000
Business 65,000 130,000
First 75,000 150,000
Intra Asia
Coach 15,000 30,000
Premium 17,500 35,000
Business 25,000 50,000
First 30,000 60,000
International gateways
All AS valid destinations from Tokyo (HND/NRT), Osaka (KIX) or Nagoya (NGO).
PUS, GMP, ICN, DLC, PVG, SHA, PEK, TSA, TPE, KHH, CAN, HKG, MNL, HAN, SGN, BKK, SIN, KUL, CGK, DEL, HNL, KOA, YVR, SEA, SFO, LAX, SAN, ORD, DFW, BOS, JFK
USA
Boston - BOS
Chicago - ORD
Dallas - DFW
Honolulu - HNL
Kona -KOA
Los Angeles - LAX
New York - JFK
San Diego - SAN
San Francisco - SFO
Seattle - SEA
Canada
Vancouver - YVR
Asia
Delhi - DEL
Tokyo - HND & NRT
Osaka - KIX
Nagoya - NGO
Busan - PUS
Seoul - Gimpo GMP
Seoul - Incheon ICN
Southeast Asia or listed as SE based on how awards are pricing
Bangkok - BKK
Beijing - PEK
Dalian - DLC
Guangzhou - CAN
Hanoi - HAN
Ho Chi Minh City - SGN
Hong Kong - HKG
Jakarta - CGK
Kaohsiung - KHH
Kuala Lumpur - KUL
Manila - MNL
Shanghai - Hongqiao - SHA
Shanghai - Pudong - PVG
Singapore - SIN
Taipei - TPE
Taipei - Songshan - TSA
Tianjin - TSN (only from Nagoya, not very useful....)
All awards for domestic Japan will default to Economy (including international F or J award with domestic segments)
However, these can often be upgraded at reasonable cost at the ticket counter in the Japan connecting airport
Award Chart If not listed it's not available - EXCEPTION: Hawaii-Asia awards are bookable, not yet on the chart, at the same prices as Continental U.S.-Asia
(as of March 2017, Premium Economy is no longer available)
(As of October 2019, stopovers are no longer allowed on intra Asia awards)
Class of Service One-way Round-trip
U.S./Canada to Asia
Coach 35,000 70,000
Business 60,000 120,000
First 70,000 140,000
U.S./Canada to Southeast Asia
Coach 40,000 80,000
Business 65,000 130,000
First 75,000 150,000
Intra Asia
Coach 15,000 30,000
Business 25,000 50,000
First 30,000 60,000
International gateways
All AS valid destinations from Tokyo (HND/NRT), Osaka (KIX) or Nagoya (NGO).
PUS, GMP, ICN, DLC, PVG, SHA, PEK, TSA, TPE, KHH, CAN, HKG, MNL, HAN, SGN, BKK, SIN, KUL, CGK, DEL, HNL, KOA, YVR, SEA, SFO, LAX, SAN, ORD, DFW, BOS, JFK
USA
Boston - BOS
Chicago - ORD
Dallas - DFW
Honolulu - HNL
Kona -KOA
Los Angeles - LAX
New York - JFK
San Diego - SAN
San Francisco - SFO
Seattle - SEA
Canada
Vancouver - YVR
Asia
Delhi - DEL
Tokyo - HND & NRT
Osaka - KIX
Nagoya - NGO
Busan - PUS
Seoul - Gimpo GMP
Seoul - Incheon ICN
Southeast Asia or listed as SE based on how awards are pricing
Bangkok - BKK
Beijing - PEK
Dalian - DLC
Guangzhou - CAN
Hanoi - HAN
Ho Chi Minh City - SGN
Hong Kong - HKG
Jakarta - CGK
Kaohsiung - KHH
Kuala Lumpur - KUL
Manila - MNL
Shanghai - Hongqiao - SHA
Shanghai - Pudong - PVG
Singapore - SIN
Taipei - TPE
Taipei - Songshan - TSA
Tianjin - TSN (only from Nagoya, not very useful....)
Definitive "Booking Japan Airlines (JL) Using AS Miles" Thread - 2019 and Earlier
Mar 14, 2017, 11:59 am
#106
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Hopefully its only temporarily removed due to all the errors.
Mar 14, 2017, 2:20 pm
#107
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
To my surprise I was able to change SGN-NRT to BKK-NRT online, without the "call customer care to process this booking" drama ^
Mar 14, 2017, 7:14 pm
#108
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Mar 15, 2017, 2:20 pm
#109
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
Just did out here, and sent her a heads-up about it.
Ryandc99, Moderator Alaska Airlines
Mar 16, 2017, 1:30 pm
#110
Join Date: Jun 2012
Posts: 3,379
Missy replied -
http://www.flyertalk.com/forum/28045582-post367.html
It was intentional. They weren't working - JL couldn't support the bookings for some reason
http://www.flyertalk.com/forum/28045582-post367.html
It was intentional. They weren't working - JL couldn't support the bookings for some reason
Mar 17, 2017, 10:13 am
#111
Join Date: Aug 2015
Posts: 162
After booking JL thru AS, may I know if there is a way to add the booking into JAL mileage bank account online? Could it be done? Thanks.
Mar 17, 2017, 3:58 pm
#112
Join Date: Feb 2010
Location: SFO
Programs: AS MVP, Hyatt Globalist
Posts: 803
Got lots of messages like "The request was not successful. See the red message(s) below. Space on partner flights cannot be confirmed. Please change the dates, cities, or flights of your original request." since yesterday when trying to book awards on JAL. Any recourse?
Mar 17, 2017, 4:55 pm
#113
Join Date: Jun 2012
Posts: 3,379
not sure why we have two separate Alaska-JAL threads both talking about redemptions
http://www.flyertalk.com/forum/alask...-cabins-8.html
anyways, looks like alaska IT<->JAL has some issues, even for regular F/J/Y awards. (some of my search results become stale or contains invalid info)
i would keep trying or call to book
http://www.flyertalk.com/forum/alask...-cabins-8.html
anyways, looks like alaska IT<->JAL has some issues, even for regular F/J/Y awards. (some of my search results become stale or contains invalid info)
i would keep trying or call to book
Mar 17, 2017, 6:00 pm
#114
Join Date: Feb 2010
Location: SFO
Programs: AS MVP, Hyatt Globalist
Posts: 803
Ok I talked about the problem in another thread. But now let me talk about some experience on booking JAL award using alaska.
I booked two tickets today, both listed as purchased but only one is showing ticket #. They both contain international JAL segments and domestic JAL segments.
When booking the ticket I got is an error message (The request was not successful. See the red message(s) below. Space on partner flights cannot be confirmed. Please change the dates, cities, or flights of your original request.) So I checked the space after this, and seeing AS is still showing the place while BA/JL doesn't have it. First I thought someone else got it. But after an hour the space appear again and this time I get it.
I think it is because there were something wrong when trying to book the domestic segment of JL, and it got hold on the space of the international segment but released later.
The second ticket also got the same error message. But after I click the purchase button a few times it just got through.
Well, the IT is definitely glitchy.
But I still haven't received the ticket # for the first ticket, should I call?
I booked two tickets today, both listed as purchased but only one is showing ticket #. They both contain international JAL segments and domestic JAL segments.
When booking the ticket I got is an error message (The request was not successful. See the red message(s) below. Space on partner flights cannot be confirmed. Please change the dates, cities, or flights of your original request.) So I checked the space after this, and seeing AS is still showing the place while BA/JL doesn't have it. First I thought someone else got it. But after an hour the space appear again and this time I get it.
I think it is because there were something wrong when trying to book the domestic segment of JL, and it got hold on the space of the international segment but released later.
The second ticket also got the same error message. But after I click the purchase button a few times it just got through.
Well, the IT is definitely glitchy.
But I still haven't received the ticket # for the first ticket, should I call?
Mar 17, 2017, 6:35 pm
#115
Join Date: Feb 2010
Location: SFO
Programs: AS MVP, Hyatt Globalist
Posts: 803
Well, I discovered that I have received the As ticket# on the final booking screen (which I screenshoted). However when I go my trips again I am not seeing it.
Should I worry? Should I call JL to confirm?
Should I worry? Should I call JL to confirm?
Mar 17, 2017, 7:24 pm
#116
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
It's normal for partner awards not to show under "my trips", even though the ticket is intact.
Mar 17, 2017, 8:04 pm
#117
Join Date: Aug 2015
Posts: 162
After booking JL thru AS, may I know if there is a way to add the booking into JAL mileage bank account online? Could it be done? Thanks.
Mar 17, 2017, 9:03 pm
#118
Join Date: Feb 2010
Location: SFO
Programs: AS MVP, Hyatt Globalist
Posts: 803
Mar 17, 2017, 10:10 pm
#119
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
If you've received a confirmation email with a ticket number than you're good to go.
If you're still not convinced then you'll have to pick up the phone and call JL. Be warned though: US call center (or wherever the US number routes to) can have very long hold times.
If you're still not convinced then you'll have to pick up the phone and call JL. Be warned though: US call center (or wherever the US number routes to) can have very long hold times.
Mar 17, 2017, 11:04 pm
#120
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Original Poster
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Just booked a JL reservation on AS two days ago.