Originally Posted by hungarianhc
(Post 28963704)
Hi All,
A little help here? I want to book TPE-NGO-HNL, with a stopover in NGO. All segments are showing available on the Alaska website. I even checked w/ the BA website, and all segments show available there as well. If I book as two one-ways, availability shows up. When I try to do a multi-city, it fails. I called an agent, and after working with this person for almost an hour getting it manually done, the phone disconnected. UGH. I'm hoping for a call back, but I' not optimistic. Here's a question... if I just book the one-way NGO-HNL flight, can I just get them to add the TPE-NGO flight on when I call? I know they'd have to pull a few more miles / dollars out, but would that be an easier way to get the result I'm looking for? Thanks - advice appreciated... That approach is probably the best. When I booked my CX award for earlier this year, I called at T-330 to secure space on the first leg, then called back in a few days later for the flight home after my stopover. Shouldn't prove to be an issue. |
Well, I think I'm about 90% of the way there. Here's an interesting story... I booked one-way HND-NGO-HNL. Then I wanted to add TPE-NRT, which is a legal routing. I was able to "prove" this by searching for a variety of dates, and I was able to get some to price properly on the website. In any case, it wasn't working for the dates I wanted, even though there were seats available on TPE-NRT. I called Alaska. About 30 minutes were spent on explaining the situation, the agent talking to all sorts of different supervisors, etc. Then they needed to call JL to get the space. Then they got the space. That was 20 minutes. Then they needed to get the ticket to price. That was another 20 minutes. Then after 20 more minutes, they said "it's all set, but the international ticketing desk needs to ticket it, and that can take up to three days." I logged into my account and sure enough, my itinerary is in there, and it looks good. However, it's not ticketed. I feel both successful and defeated. I'm successful because I finally got all the things I wanted, and it only took me 90 minutes on the phone... I feel a bit defeated because after 24 hours the ticket isn't ticketed yet, and I don't know how long it will stay held without being ticketed. Should I call AS again? Or just let it go three days? SIIIIIIGGGGHHHH...
I guess they wouldn't call them "award" tickets if they were easy to book. |
I'd wait. Sounds like you have a fun trip planned.
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Originally Posted by beckoa
(Post 28968983)
I'd wait. Sounds like you have a fun trip planned.
{edit: I originally wrote 24, meant 48} |
Originally Posted by hungarianhc
(Post 28971590)
It has been almost 48 hours now. Not ticketed... Think I should call?
{edit: I originally wrote 24, meant 48} When I had a JL itin waiting for ticketing like this AS told me they would hold it for 3 days IIRC and the hold would expire at midnight (IIRC) on the third day. I think it may have even said when the expiry time was if I attempted to pull up the res (would come up with an error but in there somewhere was the expiry time). Since you are up to two days already I would call in to make sure they either ticket it or extend the hold. Get names and note the time of your call in case they do not come through on their promises. |
Hello! I’m trying to plan a trip for late Sept. Going to Tokyo and leaving LAX. So it’s about 330 days out and I check Alaska site to see if award space is there.
- first I search LAX - NRT and see two F spots on 9/26 when searching on calendar view - however, when I try to modify my current ticket, that award space isn’t there anymore... - when I search again by exact date and not in calendar view, award space also disappears! - searched again in calendar view and it shows F space still available and when I click on it, it shows space... - I call Alaska and they don’t see anything. Am I searching too early ? A typical glitch? A lag from when space was already bought? I’m going to keep trying every now and see if the space becomes more available on the site. Anyone else experience something similar on Alaska site? I’m getting anxiety! |
Originally Posted by Winterfell86
(Post 29000666)
Hello! I’m trying to plan a trip for late Sept. Going to Tokyo and leaving LAX. So it’s about 330 days out and I check Alaska site to see if award space is there.
- first I search LAX - NRT and see two F spots on 9/26 when searching on calendar view - however, when I try to modify my current ticket, that award space isn’t there anymore... - when I search again by exact date and not in calendar view, award space also disappears! - searched again in calendar view and it shows F space still available and when I click on it, it shows space... - I call Alaska and they don’t see anything. Am I searching too early ? A typical glitch? A lag from when space was already bought? I’m going to keep trying every now and see if the space becomes more available on the site. Anyone else experience something similar on Alaska site? I’m getting anxiety! |
Always expect problems with JL when booking at the 331 day window. It seems some partners will not be available exactly at 331. For instance JL is only showing space through 9/22, i bet it has something to do with back when all the ~330 out booking went on hold, so they just pulled them all together from booking.
Seems there is some purposeful withholding going on with some of the partners as well for example QF is only showing though July 10th. |
I didn’t even think about the time difference! That makes sense. Thank you, I’ll wait a few days. :)
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Originally Posted by Winterfell86
(Post 29003496)
I didn’t even think about the time difference! That makes sense. Thank you, I’ll wait a few days. :)
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Originally Posted by Winterfell86
(Post 29003496)
I didn’t even think about the time difference! That makes sense. Thank you, I’ll wait a few days. :)
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Originally Posted by tpsmith82
(Post 29007343)
Not sure if you saw, but looks like its currently available. Hope you get it booked!! :D:D:D
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Originally Posted by Winterfell86
(Post 29009302)
I just went on BA's site and it shows it's still available! However, Alaska's site is still not showing it properly and it disappears when not in 'award calendar' mode. Same thing happens when I checked SFO-HND on that date so maybe it's still too early to book... I just cross-checked BA's site with Alaska's site and Alaska's JL availability in all classes disappears starting Monday 9/24 (even though BA shows space). So my hunch is that in three days 9/26 will finally open up to book on Alaska since it seems they are a few days behind. *crosses fingers*
(will flag to mods to merge into that thread) |
Originally Posted by Winterfell86
(Post 29009302)
I just went on BA's site and it shows it's still available! However, Alaska's site is still not showing it properly and it disappears when not in 'award calendar' mode. Same thing happens when I checked SFO-HND on that date so maybe it's still too early to book... I just cross-checked BA's site with Alaska's site and Alaska's JL availability in all classes disappears starting Monday 9/24 (even though BA shows space). So my hunch is that in three days 9/26 will finally open up to book on Alaska since it seems they are a few days behind. *crosses fingers*
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Originally Posted by rustykettel
(Post 29009811)
JL award availability on AS is pretty much T-225. See https://www.flyertalk.com/forum/alas...ll-cabins.html starting around post #213 ;)
(will flag to mods to merge into that thread) |
Originally Posted by rustykettel
(Post 29009811)
JL award availability on AS is pretty much T-225. See https://www.flyertalk.com/forum/alas...ll-cabins.html starting around post #213 ;)
(will flag to mods to merge into that thread) I'm so excited! Thanks for all the help everybody. |
I'm searching for 2 JAL F seats US-TYO at the end of the schedule (on AS.com). I can only find flights with one F seat (but with J space as well). JAL seems to open up F space T-14d pretty consistently. If I book 1 F and 1 J on the same PNR, will I have difficulty calling in and getting the J seat bumped to F when (if) it opens up at T-14?
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Originally Posted by Nurse Traveler
(Post 29220615)
I'm searching for 2 JAL F seats US-TYO at the end of the schedule (on AS.com). I can only find flights with one F seat (but with J space as well). JAL seems to open up F space T-14d pretty consistently. If I book 1 F and 1 J on the same PNR, will I have difficulty calling in and getting the J seat bumped to F when (if) it opens up at T-14?
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I want to book to J class BOS to NRT for next November. The date isn't available on Alaska yet but I can see from JAL's site that the two seats were already taken. I plan on booking from JFK and changing should more Boston seats become available. How close to the departure date does JAL release more J award seats?
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I was only able to get economy tix for a flight on JAL to tokyo since J class was already taken. I plan on adding a flight (making Tokyo my stopover) in a week or so when it becomes available. Is it possible to add the flight NRT to SIN as J or will i be forced into economy for my whole itinerary?
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Originally Posted by rox0825
(Post 29237008)
I was only able to get economy tix for a flight on JAL to tokyo since J class was already taken. I plan on adding a flight (making Tokyo my stopover) in a week or so when it becomes available. Is it possible to add the flight NRT to SIN as J or will i be forced into economy for my whole itinerary?
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Originally Posted by jinglish
(Post 29237017)
You can add the J segment, and it'll just be price-adjusted as a US-Asia J award.
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Originally Posted by rox0825
(Post 29237027)
Thanks for the quick reply. So in theory if J became available at a later date, I could change my BOS to NRT segment to J with no additional points? Also will be checking to see if J or F opens up from JFK.
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I initially asked my question in the "2018 Alaska Airlines *FLAME-FREE* Q&A thread" but this may actually be the best location to ask since it relates to JL bookings. Last week I started looking for availability on JL to fly from JFK to Tokyo and then to Seoul. I ran into a few problems as I was getting phantom space when looking for availability in March for both J and F space but after some reading thru this forum I learned about using the BA site to find realtime space. I found and booked 2 one-way seats in J for JFK-Tokyo then onto Seoul 4 days later and then I managed to also book 2 one-way seats in J for Seoul-Tokyo-JFK. This all required searching the BA site 2-3 times a day but it was worth it as I was excited to find seats with such short notice for a March trip. A few days after booking I kept searching the BA site for award availability and was able to find 2 F seats had opened for JFK - Tokyo so I quickly called Alaska Airlines and was able to change my previous J seats from JFK - Tokyo to F seats. For the Seoul-Tokyo flight I only had an option between an 8AM flight or a 7:20PM flight so I settled for the 7:20PM flight. I noticed that some dates in Jan and Feb show Seoul-Tokyo with other flight times so my question is.... is it likely that JL might open award availability for their other flight times later on or are the two flight times I see now for many of the days essential all that JL gives Alaska? It seems that I have until mid/late Jan to make changes to my reservations without the $125 fee so my plan was to just keep looking at the Alaska and BA site daily to see if anything opened but I figured I'd ask you guys if this is worth while or if I'm just wasting my time.
Thanks for all the valuable info. |
Originally Posted by FTNNBP
(Post 29241446)
...For the Seoul-Tokyo flight I only had an option between an 8AM flight or a 7:20PM flight so I settled for the 7:20PM flight. I noticed that some dates in Jan and Feb show Seoul-Tokyo with other flight times so my question is.... is it likely that JL might open award availability for their other flight times later on or are the two flight times I see now for many of the days essential all that JL gives Alaska? It seems that I have until mid/late Jan to make changes to my reservations without the $125 fee so my plan was to just keep looking at the Alaska and BA site daily to see if anything opened but I figured I'd ask you guys if this is worth while or if I'm just wasting my time.
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This may serve as a useful data point for some people, so here goes. In mid-December my wife and I were returning home from Hong Kong. We were originally booked on Cathay, but she was in F and I was in J. We missed out on an upgrade due to a very unhelpful and incompetent AS agent (another story), and were accepting that we'd fly home in separate classes when I noticed, 4 days before our departure, that there were 6 - 6! - F seats showing on the BA website for the JL flight on our departure date. AS' website was down, so I had to call in and book. Of course, there were the usual problems - BA showed 6 seats, AS only saw 2 - and I was able to book 1 seat initially. I tried to book the 2nd seat, but then availability had vanished. Dispirited, I went to dinner and checked back 2 hours later. AS had 1 seat available and I was able to grab it. So it's possible to get multiple F seats close in to departure, you may just have to do them a few hours apart.
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Does AS apply married segment logic to JL bookings?
For example I see J2 for HKG-NRT and NRT-BOS when searching the segments separately, but only J1 if I search HKG-BOS (connects in NRT). So can I book 2 NRT-BOS and call to have HKG-NRT added? Thanks. |
Does JL and AS open award availability for all available J seats right before departure, even for peak dates? I'm trying to book two J seats from HND to SFO in mid-August, but there is very limited availability on AS and BA's websites for most of the month. Will I have any luck a week or two before departure or will they just block seats until the end? Thanks!
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Originally Posted by jch636
(Post 29309535)
Does JL and AS open award availability for all available J seats right before departure, even for peak dates? I'm trying to book two J seats from HND to SFO in mid-August, but there is very limited availability on AS and BA's websites for most of the month. Will I have any luck a week or two before departure or will they just block seats until the end? Thanks!
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I'm new to booking award travel on JL, so I apologize for this noobish question (and obviously I won't hold anyone to this): how likely would it be for me to be able to get a single F seat from SFO to HND during the first week or two of this upcoming April (i.e., in three months) if I'm willing to wait until the bitter end? I've already got a backup plan arranged on an entirely different route, but it would be nice to know if I'm better off making plans with the assumption that I probably won't be having a stopover in Tokyo.
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Single seat should have a pretty good shot IME if F isn't full on this route. Typically would open within 2 weeks (or closer) however.
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Originally Posted by thecowgoesmoo
(Post 29311619)
I'm new to booking award travel on JL, so I apologize for this noobish question (and obviously I won't hold anyone to this): how likely would it be for me to be able to get a single F seat from SFO to HND during the first week or two of this upcoming April (i.e., in three months) if I'm willing to wait until the bitter end? I've already got a backup plan arranged on an entirely different route, but it would be nice to know if I'm better off making plans with the assumption that I probably won't be having a stopover in Tokyo.
In my case when I started looking for seats for a trip to Tokyo on JL in late December for this March I initially also didn't see any open F seats. I played around with dates and I was able to do an initial booking for business seats and then I kept checking (felt insane as I often checked the BA site 3 times a day) in case any F seats opened. A week after booking my business seats F seats opened around my outbound dates so I called Alaska customer support and switch from business to first. I kept checking again and just before new year's eve I was able to see F seats open around the dates of my return flight so again I called customer support and had them assist with changing my booking. I guess what I' m trying to say based solely on my experience is that since you are still far out from 60 days of your flight you may want to consider grabbing a business seat and check regularly for an F seat to open up. Worst case if you decide not to take the booked business seat you just cancel before the 60 day cutoff to get your points back and you'd just be out the booking fee Alaska charges. |
When wanting to book two award seats on the same itin and pay from two different AS accounts, is AS pretty good at grabbing the space first, then splitting to separate PNRs to have the mileage come out of two different accounts? These are one ways, so no using one account for one direction and the other for the return. TIA
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Originally Posted by pcharles
(Post 29312786)
When wanting to book two award seats on the same itin and pay from two different AS accounts, is AS pretty good at grabbing the space first, then splitting to separate PNRs to have the mileage come out of two different accounts? These are one ways, so no using one account for one direction and the other for the return. TIA
this question has nothing to do with JAL booking, by the way. |
Originally Posted by FTNNBP
(Post 29312600)
If you're set on F and 4/13 is still within your time frame BA currently shows 2 seats from SFO to HND. If you have flexibility for business class then it looks like you have plenty of date options in the first 2 weeks per BA.
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Originally Posted by Tokyoite
(Post 29312836)
either login book 1, log out, login with other account and book the second .....or use two browsers and book from each. Requiring miles to come from two separate accounts means they need to be booked from each account! this question has nothing to do with JAL booking, by the way. |
Originally Posted by pcharles
(Post 29314958)
It seems I neglected to refer to if AS AGENTS are competent at acquiring 2 seats then splitting the PNRs for ticketing across two accounts? And yes I know how to book from seperate accounts online, I wasnt asking if they need to be. Of course its for JAL seats, the thread title is at least obvious, by the way |
Originally Posted by rustykettel
(Post 29315358)
I know it can be done by an agent, but I haven't done it personally so I don't know of the mechanics. My understanding is that the agent is able to draw from two accounts for a single PNR and single itinerary. Each person must have the full individual required miles in their own account, no splitting 1/4 from one person's account and 3/4 from the other account for instance. Thank you. |
Another rookie question: as FTNNBP pointed out, there were 2 F seats available for 4/13 on JL001. I signed up for ExpertFlyer to play around with it a bit, and noticed that after I booked that flight EF showed F6 A6. When I went back today to check on other dates on BA, I saw that the other F seat was no longer available for the 13th. Out of curiosity, I went back to EF expecting to see F5 A5. Instead, it showed F7 A7. Does this mean that they took that seat back out of award inventory to sell, and is it because someone (me) booked one of them?
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Come on, @thecowgoesmoo. Your question has nothing to do with booking JL using AS.
It is either about JL inventory management, or EF display mechanics (why it displayed F6 and then switched to F7). You might have better luck asking in the JL forum. 13 Apr 2018 [Fri] JL 1 SFO HND Code:
F7 A7 J9 C9 D9 X6 W9 E8 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G9 |
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