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Definitive "Booking Japan Airlines (JL) Using AS Miles" Thread - 2019 and Earlier

Definitive "Booking Japan Airlines (JL) Using AS Miles" Thread - 2019 and Earlier

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Old Dec 10, 20, 12:50 pm   -   Wikipost
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Last edit by: DoubleWidesFly
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Wiki for using AS (Alaska) miles on JL (Japan Airlines)

All awards for domestic Japan will default to Economy (including international F or J award with domestic segments)
However, these can often be upgraded at reasonable cost at the ticket counter in the Japan connecting airport

Award Chart If not listed it's not available - EXCEPTION: Hawaii-Asia awards are bookable, not yet on the chart, at the same prices as Continental U.S.-Asia
(as of March 2017, Premium Economy is no longer available)
(As of October 2019, stopovers are no longer allowed on intra Asia awards)
Class of Service One-way Round-trip

U.S./Canada to Asia
Coach 35,000 70,000
Premium 40,000 80,000
Business 60,000 120,000
First 70,000 140,000

U.S./Canada to Southeast Asia
Coach 40,000 80,000
Premium 45,000 90,000
Business 65,000 130,000
First 75,000 150,000

Intra Asia
Coach 15,000 30,000
Premium 17,500 35,000
Business 25,000 50,000
First 30,000 60,000


International gateways
All AS valid destinations from Tokyo (HND/NRT), Osaka (KIX) or Nagoya (NGO).
PUS, GMP, ICN, DLC, PVG, SHA, PEK, TSA, TPE, KHH, CAN, HKG, MNL, HAN, SGN, BKK, SIN, KUL, CGK, DEL, HNL, KOA, YVR, SEA, SFO, LAX, SAN, ORD, DFW, BOS, JFK

USA

Boston - BOS
Chicago - ORD
Dallas - DFW
Honolulu - HNL
Kona -KOA
Los Angeles - LAX
New York - JFK
San Diego - SAN
San Francisco - SFO
Seattle - SEA

Canada
Vancouver - YVR

Asia

Delhi - DEL
Tokyo - HND & NRT
Osaka - KIX
Nagoya - NGO
Busan - PUS
Seoul - Gimpo GMP
Seoul - Incheon ICN


Southeast Asia or listed as SE based on how awards are pricing
Bangkok - BKK
Beijing - PEK
Dalian - DLC
Guangzhou - CAN
Hanoi - HAN
Ho Chi Minh City - SGN
Hong Kong - HKG
Jakarta - CGK
Kaohsiung - KHH
Kuala Lumpur - KUL
Manila - MNL
Shanghai - Hongqiao - SHA
Shanghai - Pudong - PVG
Singapore - SIN
Taipei - TPE
Taipei - Songshan - TSA
Tianjin - TSN (only from Nagoya, not very useful....)
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Old Feb 16, 17, 6:22 am
  #61  
 
Join Date: Feb 2010
Location: Swampoodle, DC
Programs: Alaska MVP Gold 75K
Posts: 86
Originally Posted by beckoa View Post
Is the other flight on AS in F?
Nope, just a single flight on JAL pricing at business but placing you in Premium economy.

Called the AS partner desk yesterday and the rep hadn't seen it before and believed it was user error until she tried it herself and got the same odd mileage pricing. She took a screenshot and sent it off to IT, hopefully they'll resolve it soon, though she said it would take a "couple of days."
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Old Feb 16, 17, 7:42 am
  #62  
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Join Date: Dec 2007
Location: BOS/ORH
Programs: AS MVPG
Posts: 18,084
Originally Posted by jasongc87 View Post
Nope, just a single flight on JAL pricing at business but placing you in Premium economy.
Example
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Old Feb 16, 17, 12:07 pm
  #63  
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
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Join Date: Dec 2006
Location: ANC, MRI
Programs: AS MVP Gold75K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott LTG, SPG Gold, CO, 7H, BA, 8E
Posts: 42,008
That's just strange.
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Old Feb 20, 17, 7:02 pm
  #64  
 
Join Date: Jun 2012
Posts: 2,178
btw, looks like this link shows the seats available for sale in each class (not award)

not sure how accurate the info, and it shows enough granular detail:
1-9, O(available), M (few), X/- (none)

probably useful enough to guess possibility of F opening up close-in (8 F on 777-300ER)


someone want to compare it with EF (unless EF is scraping the same data?)

https://www.5931.jal.co.jp/rsvInter/...leInfoInput.do
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Old Feb 21, 17, 1:02 pm
  #65  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 1,742
Originally Posted by jasongc87 View Post
Nope, just a single flight on JAL pricing at business but placing you in Premium economy.

Called the AS partner desk yesterday and the rep hadn't seen it before and believed it was user error until she tried it herself and got the same odd mileage pricing. She took a screenshot and sent it off to IT, hopefully they'll resolve it soon, though she said it would take a "couple of days."
I have found this means that there is not enough biz space to satisfy your search but there is premium economy space. I assume you could book it if you wanted premium economy and call in to get AS to price it properly. You are out of luck if you want biz because there is not enough biz inventory to satisfy your request.

On the other hand if you want premium economy but there is enough biz space to satisfy your search request, PE will not show, only biz will show. PE never shows under PE for JAL in searches now. I sent in an email feedback last week and got a response that they would look into it and I could call the partner desk to ticket if the website was acting up.
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Old Feb 22, 17, 1:55 am
  #66  
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC25K, AS MVP, WS Silver, Marriott Plat, Hyatt-Explorist, DL,BA,KE
Posts: 1,952
I tried to book a flight from HKG-OKA via HND and received an error message when I tried to pay. Called partner desk and was told that they would contact JL. They were able to hold the seat for me for 24hrs. I ended up not using my AS miles and redeemed the flight with another program.
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Old Feb 22, 17, 12:35 pm
  #67  
 
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,375
Sorry if this has been asked but could I do NYC - TYO - DEL (I think that is the city they fly to) on one award ticket?

i can't seem to get it to price out online.
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Old Feb 22, 17, 12:42 pm
  #68  
 
Join Date: Jun 2012
Posts: 2,178
Originally Posted by Mauibaby2008 View Post
Sorry if this has been asked but could I do NYC - TYO - DEL (I think that is the city they fly to) on one award ticket?

i can't seem to get it to price out online.
nyc-tyo 11/8
Tyo-del 11/5

Prices out in economy (35k+$63) or mixed first (first to tyo, premium economy tyo-del) (70k+$63)

Its​​​​​ definitely available. If you can't see it, it means JAL/alaska doesn't have availability for those days
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Old Feb 22, 17, 12:49 pm
  #69  
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Join Date: Dec 2007
Location: BOS/ORH
Programs: AS MVPG
Posts: 18,084
Originally Posted by Mauibaby2008 View Post
Sorry if this has been asked but could I do NYC - TYO - DEL (I think that is the city they fly to) on one award ticket?

i can't seem to get it to price out online.
DEL falls under Asia for JL award. When space is available. Here is BOS-NRT-DEL
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Old Feb 22, 17, 7:51 pm
  #70  
 
Join Date: Apr 2015
Posts: 8
.....

Last edited by sneamia; Feb 28, 17 at 6:01 pm
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Old Feb 23, 17, 7:06 pm
  #71  
 
Join Date: Feb 2017
Posts: 1
I've also run into the premium economy bug - trying to book SEA to TYO it only shows business class, but clicking on details shows JL segments as premium economy. Even selecting just the direct segment from LAX or SFO gives the same mixed cabin error.

Beyond the mis-pricing, every attempt to book one of these flights throws out the "partner airline could not confirm seats" error.

I'm wondering if AS has coded their systems incorrectly so that they lump JL premium economy into business, but then when try to book the system asks for a business class seat and JL can't confirm b/c there isn't a business seat.

Also, calling reps the last few days has been frustrating - gotten several different answers on what the award cost "should" be for JL premium economy, and no help diagnosing the issue beyond "if you don't want to pay 60K, don't book it."
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Old Feb 23, 17, 9:12 pm
  #72  
 
Join Date: Jun 2012
Posts: 2,178
a few days ago, I was able to book and ticket 1 J ticket (proper business on both legs) with free stopover jfk-TYO-SIN

JAL was able to see my reservation, could pick seats



on alaska, it looks like I can change just one side (jfk-TYO) of my reservation if needed, dont have to search and modify the full jfk-TYO-SIN

Last edited by paperwastage; Feb 24, 17 at 4:26 pm
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Old Feb 24, 17, 9:19 am
  #73  
 
Join Date: Mar 2012
Location: SYD/SIN
Programs: AS 75K QFWP
Posts: 317
Is our ability to book also limited by t-4 days rule that JL has?

Anyone know how it works with last minute releases? I see 3 seats left in J from BKK-HND for the 26th. But there still isn't any award availability.

Last edited by richh1833; Feb 24, 17 at 9:28 am
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Old Feb 24, 17, 11:10 am
  #74  
 
Join Date: Jun 2012
Posts: 2,178
Originally Posted by richh1833 View Post
Is our ability to book also limited by t-4 days rule that JL has?
seems to be correct, from me searching close-in awards from the past month

It's a popular time to go to Japan right now, hard to get award availability (for that date, bkk-hnd is sold out, bkk-nrt has 3 C and 3 Y, basically sold out)
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Old Feb 24, 17, 11:37 am
  #75  
 
Join Date: Mar 2012
Location: SYD/SIN
Programs: AS 75K QFWP
Posts: 317
Originally Posted by paperwastage View Post
seems to be correct, from me searching close-in awards from the past month

It's a popular time to go to Japan right now, hard to get award availability (for that date, bkk-hnd is sold out, bkk-nrt has 3 C and 3 Y, basically sold out)
I shouldn't be complaining since I got a F award on 77W from BKK-HND. But I would have preferred a day flight. Good to know now though! Thanks.
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