In Flight Internet
#1
Original Poster
Join Date: Sep 2007
Posts: 998
In Flight Internet
So I haven't flown a full pre-purchased F fare in awhile with AS. Usually getting into F has been from paid check in upgrades. Looking on AS's web site (to see if they had different F class perks/service between the Boeings and the E175s) I noticed that they advertise "Inflight Wifi" on the "Experience First Class" page. This isn't an included service, is it? I thought internet had to be purchased. I'm a little surprised they're advertising it like a F perk when they don't mention anywhere on that experience first class page that it's an additional price. It's like all of a sudden if they listed on the F page that you had premium food and beverages but then didn't say that you have to buy all of it...
Has something changed, or always been different on a non-upgrade F fare, or is it just crappy advertising on AS's part?
Has something changed, or always been different on a non-upgrade F fare, or is it just crappy advertising on AS's part?
#2
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,721
Inflight internet isn't free for Y or F...although even if it was free, I'm still not sure it's worth it since it's so painfully slow. Every time I try to use the "free" AS website inflight, I'm reminded why I would never consider paying for access to the rest of the internet....still, people pay for the lousy service so I guess they're more patient than I would be or they enjoy watching the spinning circles while waiting for a page to load
#3
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,809
Yeah Gogo is slow on AS flights. Hoping that the new system helps with the speed. Not worth paying for unless you already had a monthly plan.
#4
Join Date: Jan 2012
Location: ANC
Programs: AS MVP, Club 49, Global Entry, National Emerald Club, Hilton Silver
Posts: 1,399
Plus, you don't have to pay to use certain messaging services in flight, like Snapchat
#7
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
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Inflight internet isn't free for Y or F...although even if it was free, I'm still not sure it's worth it since it's so painfully slow. Every time I try to use the "free" AS website inflight, I'm reminded why I would never consider paying for access to the rest of the internet....still, people pay for the lousy service so I guess they're more patient than I would be or they enjoy watching the spinning circles while waiting for a page to load
I consider air travel quiet time. I honestly don't mind being disconnected for a few hours.
#8
Original Poster
Join Date: Sep 2007
Posts: 998
Well F has what, 12 seats or 16 seats max? That wouldn't be too bad, and I'm sure not everyone would make use of it. I like to use it to check out stuff for where I'm going, get an idea on traffic conditions or restaurants, that kinda stuff.
#9
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,821
Well, the post I replied to talked about Y and F. Do get your point, though, that you'd restrict free Wifi to F. I also agree with your concern that AS' website is somewhat misleading.
https://www.alaskaair.com/content/tr...nfo-firstClass
If I didn't know any better, I would indeed interpret this the way you did. AS should at least add an asterisk with a foot note "fees apply for WiFi access" to it.
https://www.alaskaair.com/content/tr...nfo-firstClass
If I didn't know any better, I would indeed interpret this the way you did. AS should at least add an asterisk with a foot note "fees apply for WiFi access" to it.
#10
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
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I'm looking at a page - Experience First Class - that describes wifi as available. As should be understood by any American who has bought a new car in the last ~30 years, available means you pay for it, not that the feature is there at no extra cost.
https://www.alaskaair.com/content/tr...xperience.aspx
#11
Original Member
Join Date: May 1998
Location: Colorado
Posts: 2,151
Inflight internet isn't free for Y or F...although even if it was free, I'm still not sure it's worth it since it's so painfully slow. Every time I try to use the "free" AS website inflight, I'm reminded why I would never consider paying for access to the rest of the internet....still, people pay for the lousy service so I guess they're more patient than I would be or they enjoy watching the spinning circles while waiting for a page to load
#12
Original Poster
Join Date: Sep 2007
Posts: 998
Can you point to the web page(s) you think are misleading?
I'm looking at a page - Experience First Class - that describes wifi as available. As should be understood by any American who has bought a new car in the last ~30 years, available means you pay for it, not that the feature is there at no extra cost.
https://www.alaskaair.com/content/tr...xperience.aspx
I'm looking at a page - Experience First Class - that describes wifi as available. As should be understood by any American who has bought a new car in the last ~30 years, available means you pay for it, not that the feature is there at no extra cost.
https://www.alaskaair.com/content/tr...xperience.aspx
Like I said, I hadn't checked the F page in a long time and hadn't flown a non-upgraded F in forever. Thought it might have been added in since the service isn't very good to begin with and honestly would be a rather cheap addition for AS to offer.
#13
#14
FlyerTalk Evangelist
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I used Gogo for the first time ever yesterday, taking advantage of T Mobile's free hour per flight. Was fine for checking email and such, however ... a bit frustrating that apps were trying to download updates, which I had to cancel manually.
#15
Join Date: Jun 2008
Location: Sunny Seattle
Programs: AS MVPG 75K, HH Diamond
Posts: 539
Use http://m.alaskaair.com instead of their full site, works for the information I am trying to find when accessing.
m.alaskaair.com is still faster overall.