Points Scrounger

Trace amounts of snow works wonders, too!

channa

This happens at all airlines as they're doing well.

• UA in the 1990's was full of themselves.
• CO in the late 2000's into early 2010's, which created a lot of problems with today's United.
• DL in the last few years.

It has nothing to do with Richard Anderson. When you continue to outperform, you become arrogant. It's human nature.

Even AS has some of these tendencies from time to time.

Widgets

I was pointing out that other employees with more seniority would not out-bid downsizing station employees out of a job.

AS Flyer

I was pointing out that Delta changes their workplace policies and rules as it suits them.

edgewood49

Think we are off point here. Seattle for DL as for many others a huge gateway opportunity and their hoping that they feed that other than using AS. I think their international will do well, while their domestic not so well. What will also be interesting is to see what AS does with the merger, the existing partners of Virgin. American is ok but just ok I also think that EK will become a much closer alignment, just saying. And I like EK

DCA-SEA

New in the May "Beyond" magazine on board: a map of partner international routes, much like the all-SkyTeam maps you would see in DL's magazine, under a heading something like "Mileage Plan Gives You the World."

But the partner routes and destinations are only selected ones - and wouldn't you guess which partner airline's extensive international route network is largely left off of the map? Hint: not AA.

n7371f

Lord this is the greatest thread in a long time to come along.

Anyone could predict the panic reaction of AS fans. They love their airline and whether it's grossly overrated or the best thing since sliced bread as many here believe, you can't change minds.

I'm pretty simple. I fly DL because I get a blanket, pillow and actual personal service in first class before the plane ever leaves the gate. With AS I get a swig of water, no amenities and if I dare ask a flight attendant for a drink before we leave (sometimes just to tip the boat) I get looked at like I'm a criminal. But that's just me.

Don't see how anyone can defend Sh*tMiles over MileagePlan though.

edgewood49

I take issue with the wording "panic" among AS flyers. The add is primarily aimed at international travel which yes is a big deal out of Seattle, however it makes no reference to DL domestic feeding into their international flights, HMMM wonder why?

As for service I absolutely agree with you AS FC service is horrible and yes I book and pay for FC, not an occasional upgrade, I also like the decorum of other carriers when it comes to keeping FC - FC and not letting a conga line from main cabin to the bathroom And yes the FA's on AS are like the service so so. But look now that AS has stepped into the "big leagues" they need to act it the homey NW bs is gone. As I have said before if I were not so damn close to 1mm I would look around. Hell they can't even up their credit card like all the others and make it a premium with boardroom membership and other bennies. THATS the problem with Bank America. They need to blow BA off and go Chase

QXflyer

Does BofA regulate the number of perks they can give?

QXflyer

Honestly I've flow DL about twice now, but all of their Seattle team seem to be on it when it comes to customer service. Their new 737 product is also pretty flash. The blankets are also really nice.

A lot of my AS defending is because I feel like Alaska is "my airline," but a big part of me hopes that this DL intrusion gets them to up their game. Im currently also hoping the VX acquisition makes AS cooler, trendier, more design oriented, and more service focused.

BOB W

I am not sure who is panicking. This thread is about a very simplistic TV spot that almost totally misses the point.

I just flew the Delta One (paid) service AMS-SEA and it was the most disappointing flight I have had in a very long time. Curt lunch service, then the FA's disappeared for 6 hours. Any hope for liquids or other refreshment required me to visit the galley and serve myself. When I approached the snack cart, the looks I got made me think I had trespassed into another kingdom where I did not belong. They simply did not care and gave the attitude that they could not wait for the flight to be over. YMMV.

AS-pillow NO, blanket-I have a stack of the AS ones and will be happy to send you one (in a SASBox) and the AS F service is universally held up as one of the best. Ask for coffee with Bailey's before takeoff and you will most likely get it with a smile on AS.

Your SkyPesos are basically worthless and your product is still needing some basic level of consistency. All airlines have their good and bad points. Overall AS is taking care of their customers and your post will not change any of that.

WrightHI

This, exactly. AS and DL are both good airlines and each has strengths the other doesn't. At this point the partnership is only mostly dead, and if the egos stay in control, maybe it can stay that way or get better again.

channa

Best at what? Hawking credit cards while first class glasses are empty?


Are we flying the same airline?

Widgets

I think that's because Delta is marketing itself as Seattle's GLOBAL airline. The CEO recently said despite the competition, SEA has been a profitable project worth continuing. At my airport (and likely many others), where do Alaska customers go when Horizon employees leave the ticket counter completely unstaffed 40 minutes before departure? Delta.

QXflyer

Um, through security and to the gate? Why would you need to talk to someone at the bag-drop counter at T40? You're suppose to be at the gate by then anyways, never mind already have your bags checked.

Surprise surprise: the minimum check in time for Delta (the supposed 'GLOBAL' airline that is so much better than QX) is also between 30-45 minutes for non-shuttle flights.