Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Alaska Airlines | Mileage Plan
Reload this Page >

MPs for under-18's don't need to expire - nice CS today

MPs for under-18's don't need to expire - nice CS today

Old Apr 14, 16, 4:49 pm
  #1  
Original Poster
 
Join Date: Jan 2009
Location: SEA
Programs: AS MVPG75k, NEXUS
Posts: 159
MPs for under-18's don't need to expire - nice CS today

I got notices that the MP accounts for my kids would be suspended soon because they hadn't used them in two years... I called in and found out that AS will extend them for free for kids under 18. The great CS I spoke with added one mile to each of their accounts. to extend them another two years.

Anyway, good CS and good info for those who may not know that minors have more lenient rules then the rest of us.
brownnet is offline  
Old Apr 15, 16, 7:44 am
  #2  
 
Join Date: Jul 2004
Location: Seattle, Wa
Programs: AS 75K & BR Member- HHonors Gold - Hertz PC - BW Diamond - IHG Plat
Posts: 2,342
I wonder if this is S.O.P. ? If so, that's great and probably valuable news to those with kid's enrolled in the MP who don't fly often.
flyupfrnt is offline  
Old Apr 15, 16, 9:08 am
  #3  
Original Poster
 
Join Date: Jan 2009
Location: SEA
Programs: AS MVPG75k, NEXUS
Posts: 159
I specifically asked if this was policy and he said yes.
brownnet is offline  
Old Apr 15, 16, 11:21 am
  #4  
 
Join Date: Mar 2000
Location: Newcastle, WA
Programs: AS MVPG
Posts: 115
It's been that way for awhile. I recall several years ago calling to get a mileage balance only to find out it had expired a year earlier. They were kind enough to reinstate although it begs the question, they have the birthdate on file, can the computer just manage all of this instead of having folks call to extend. I should also note, at the time you couldnt create an online account for anyone under the age of 12. Apparently now you can but you have to call, you can't create it online.
rollyo11 is offline  
Old Apr 15, 16, 11:52 am
  #5  
FlyerTalk Evangelist
 
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS MVPG 75K
Posts: 17,989
With most kids these days having apple/Microsoft/android this really doesn't save much as you can spend money on a single song ion iTunes and renew for another 2 years.
CDKing is offline  
Old Apr 18, 16, 5:56 pm
  #6  
 
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,AA Plat, UA Gold 1.6MM, Hilton Dia, Marriott Tit, Hyatt Glb, Accors Plt, Natl Exec, Avis PC
Posts: 3,655
Better yet, I think they should provide for household linkage of accounts such that they all share the latest expiration date of the set. This could be done based on a shared address. ...but that takes effort towards the benefits of customers so lower priority :S
dmodemd is offline  
Old Apr 18, 16, 10:58 pm
  #7  
 
Join Date: Apr 2007
Location: The Far, Far North
Programs: Alaskans fly everywhere on any aircraft going there!
Posts: 916
Just go shopping! When my grandson is closing in on expiring, I just shop on his account on theMileage Plan shopping...great excuse!
kileysmom is offline  

Thread Tools
Search this Thread