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"Insight Community" Research Surveys / Responses and Comments

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View Poll Results: Did you get accepted into the AS "Insight Community"?
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54.29%
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"Insight Community" Research Surveys / Responses and Comments

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Old Feb 28, 2018, 6:33 am
  #376  
 
Join Date: Aug 2000
Location: Seattle, WA
Programs: Alaska 100K - MM, defender of shoes on the carpeted bulkhead 4ever, AA LT PLT, Hyatt Glob, HH Dia
Posts: 7,441
I couldn't find anything west coasty about any of the things on offer - they all sounded like starbucks to go meals.

Using flavors like - cedar (cedar planked salmon), huckleberries/blueberries (syrup anyone) would be a start, beecher's cheddar is fine, but how about some chuckkar's cherries? La panzanella crackers?
Olympic provisions salami? Potatoes from Idaho or east of the mountains? Lentils from the palouse?
For vegetables - look to Tom Douglas' Prosser farms for inspiration, look to local cooking blogs, Jonathan Sundstrom's Lark cookbook.

I realize these things don't necessarily scale up, but they can help guide the process of creating inspired and delicious menus.

I honestly given up on most Alaska offerings, I don't buy on board unless desperate. Usually pass on the food in F - they typically forget to load something, cheese for pasta, salad dressing for salads, so it is just easier to eat a luna bar or bring a sandwich or eat at airport.

My six cents worth.
lalala is offline  
Old Feb 28, 2018, 6:34 am
  #377  
 
Join Date: Aug 2000
Location: Seattle, WA
Programs: Alaska 100K - MM, defender of shoes on the carpeted bulkhead 4ever, AA LT PLT, Hyatt Glob, HH Dia
Posts: 7,441
Originally Posted by steve64
One of my options was "West Coast Cobb Salad".
Seemed like a decent choice as it was just a standard Cobb Salad. On all of my 8 options, I selected "not at all/strongly disagree" for the "does this make you think of west coast" (I don't remember the exact wording). Oh yea, adding "west coast" to the name of the salad really changed it to a more regional flavor

I liked the survey, but do think there's too much emphasis on this "west coast" concept. I don't really know what "west coast food" means other than regional ingredients.
West coast flavors? salmon? cheese? together on a salad. I DIE.
lalala is offline  
Old Mar 7, 2018, 6:55 pm
  #378  
 
Join Date: Aug 2012
Location: SEA
Programs: Bonvoy Gold
Posts: 1,945
Unless AS is going to award me with free upgrades or points per survey completed, today marks the end of my survey participation. Lost interest.
EkekoBWI is offline  
Old Mar 15, 2018, 11:03 pm
  #379  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 12,313
Tonight's survey was on in-flight entertainment, with a heavy emphasis on the value/importance of offering Live TV. The questions suggested that AS is considering offering a limited number of channels through the soon-to-be installed satellite Wi-Fi. Maybe through streaming.

This was the best, most detailed, best-thought-out survey so far. Lots of questions that followed a logical flow. Some ability to rank preferences. The theme seemed to be wanting to know how important Live TV would be to me, and how valuable would it be relative to movies.

An example:
If live TV were a complimentary option (in addition to complimentary movies), which would you prefer to watch?

To support @tom911, I felt obligated to rank (most) news and business channels the highest (hope he'll survive without Fox News ). One question asked about a limited offering of four live channels.

It certainly seems that non-seatback Live TV is still under consideration.

The last question asked for any other comments. I forgot to add how useful I find the in-flight map and route info. I hope others can include a similar sentiment.

Last edited by dayone; Mar 15, 2018 at 11:08 pm
dayone is offline  
Old Mar 15, 2018, 11:45 pm
  #380  
 
Join Date: Jul 2004
Location: Seattle, Wa
Programs: AS 75K & BR Member- HHonors Diamond - Hertz PC - Marriott Titanium - IHG Ambassador
Posts: 2,379
Originally Posted by dayone
The last question asked for any other comments. I forgot to add how useful I find the in-flight map and route info. I hope others can include a similar sentiment.
I included comments about this.
flyupfrnt is offline  
Old Mar 16, 2018, 6:32 am
  #381  
 
Join Date: Aug 2000
Location: Seattle, WA
Programs: Alaska 100K - MM, defender of shoes on the carpeted bulkhead 4ever, AA LT PLT, Hyatt Glob, HH Dia
Posts: 7,441
Originally Posted by flyupfrnt


I included comments about this.
i included a comment about not wanting to fly in Stygian darkness during the day because people want to watch tv instead of looking out the window
flyupfrnt likes this.
lalala is offline  
Old May 10, 2018, 12:51 pm
  #382  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Received survey today. Asking choices for breakfast items for purchase in Y. No mention on price for selected choices. I am sure that will be the next survey. "How much would you pay for this?"
At the end, noticed that AS has even become cheap on monthly entry prize drawing for those completing survey .
In the past there was the possibility of getting $100 , now reduced to 5000 miles.

"AS, come on... you are really using up any good will left"
pcoll is offline  
Old May 10, 2018, 2:24 pm
  #383  
T2A
 
Join Date: Feb 2017
Location: BLI
Programs: Alaska MVPG
Posts: 206
The croissant sandwich looked pretty good.
T2A is offline  
Old May 11, 2018, 6:59 am
  #384  
 
Join Date: Aug 2000
Location: Seattle, WA
Programs: Alaska 100K - MM, defender of shoes on the carpeted bulkhead 4ever, AA LT PLT, Hyatt Glob, HH Dia
Posts: 7,441
Originally Posted by pcoll
Received survey today. Asking choices for breakfast items for purchase in Y. No mention on price for selected choices. I am sure that will be the next survey. "How much would you pay for this?"
At the end, noticed that AS has even become cheap on monthly entry prize drawing for those completing survey .
In the past there was the possibility of getting $100 , now reduced to 5000 miles.

"AS, come on... you are really using up any good will left"
I thought the protein choice looked promising, but the presentation lacked.
lalala is offline  
Old May 11, 2018, 8:49 am
  #385  
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
Strange... I haven't received a new survey email since they switched to the new survey provider they mentioned a few months back. Just checked spam folders and nothin..
be_rettSEA is offline  
Old May 11, 2018, 10:13 pm
  #386  
 
Join Date: Oct 2016
Location: Portland, OR
Programs: Alaska Mileage Plan
Posts: 21
Originally Posted by be_rettSEA
Strange... I haven't received a new survey email since they switched to the new survey provider they mentioned a few months back. Just checked spam folders and nothin..
I got one right after they converted and none since.
Kattygirl is offline  
Old May 12, 2018, 2:06 pm
  #387  
 
Join Date: Jun 2004
Location: Anchorage, AK
Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G
Posts: 8,251
Originally Posted by Kattygirl
I got one right after they converted and none since.
None in the last couple of months, including the one about breakfast. I did not get it.
BOB W is offline  
Old May 22, 2018, 8:39 pm
  #388  
 
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Apart from the Insight Community survey & usual Alaska Listens, I received an email survey invite for a recent QX flight. Seems to be tailored to my status as it asked if I received a complimentary first beverage or chocolate (on EUG-PDX? ) among other questions. Asked about comparator airlines including VX and ended by asking if I knew which of the following international airlines from a list were AS partners.

Darn it! I forgot to put PDB in the write-in box for service improvements.
rustykettel is offline  
Old May 29, 2018, 8:03 pm
  #389  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Just received new survey for AS Insight Community.
They were looking for feedback regarding possible food offerings in Main Cabin for purchase.
Mornings on flights over 3 hours - yogurt version of protein plate. For afternoons and evenings , flights over 3 hours , they asked for feedback on 2 items.
Protein plate similar to one being served currently on AS in F on west coast flights. Cobb Salad. - greens, grilled chicken , avocado, asparagus, beechers cheese and cherry tomatoes with dressing.
Asked how it fits with current west coast food emphasis on AS. All three looked like pretty good choices. Price point was not mentioned only, if the price seemed reasonable would you purchase this meal.
pcoll is offline  
Old May 29, 2018, 8:28 pm
  #390  
FlyerTalk Evangelist
 
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,633
Great more yogurt
PV_Premier is offline  


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