Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Alaska Airlines | Mileage Plan
Reload this Page >

Consolidated Emirates (EK) Awards Availability/Booking/Routing (2016 and Later)

Consolidated Emirates (EK) Awards Availability/Booking/Routing (2016 and Later)

    Hide Wikipost
Old Jan 30, 20, 2:37 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Metanoia
Wiki Link
For awards booked under the old award structure, AS is allowing one change to the booking without a fee.

From Alaska Air Q&A on changes to Emirates redemptions:

What if I want to make changes to my existing award?

All changes made online will be ticketed at the new award level. Members who have existing award reservations can contact our Customer Care team for a one-time award change without spending more miles.


Online Changes
Changes can be made online on AlaskaAir.com. DO NOT make any online changes if you have a pre devaluation award as it could result in the new points level being charged.

Emirates award guide using Alaska Airlines miles

Routing Rules:

All trips must start or end in North America.
One open jaw and one stopover allowed on each one-way award.
No fees for changes/cancellations prior to 60 days from departure.
Only AS and EK can be used for the award.

North American Gateway Cities:

West Coast
Seattle
San Francisco
Los Angeles

Central
Chicago
Dallas
Houston

East Coast
Boston
New York (JFK, EWR)
Washington DC (IAD)
Fort Lauderdale
Orlando

Canada
Toronto

Mexico
Mexico City (via Barcelona)

Award Chart Links*:

Middle East & Africa

Asia
Note: EK flies DXB-HKG-BKK but otherwise it is DXB-final stop

Europe
Note: EK flies JFK-MXP-DXB and EWR-ATH-DXB but otherwise routing will be via DXB

*If region is not listed on chart it's not available.

Perks

Chauffeur Drive NOT Available
Car service is not available for all Business Class and First Class passengers on Alaska Airlines ticketed award tickets on Emirates flights (as of Jan 2015). The chauffeur will not confirm if you use the EK website for this, though the website makes it look you can make a reservation.

Lounges
Access is available for all passengers traveling in Business and First Class. Not all cities have lounges and many may be operated by a Partner. There have been some reports of people having an issue accessing the Dubai lounges as the tickets may appear in their system as non-revenue employee travel. This is not as much of a problem as it used to be but in case it comes up please advise the lounge attendant that you are on an Alaska Airlines award.

Dubai Connect

AS Awards on EK do not qualify for Dubai Connect, which is the service that offers the free hotel.

Tricks to find Transoceanic availability

Instead of performing a blanket, i.e. SEA-DXB search, perform: SEA-MED.
Madinah is a destination that is only served by EK. Consequently, if there is availability, only EK will show up in the calendar results.



Print Wikipost

Old Jul 26, 16, 4:56 pm
  #166  
 
Join Date: Jan 2011
Location: SFO
Programs: AA Gold, Hyatt Globalist, Hilton Diamond, IHG Platinum, SPG Gold
Posts: 180
Has anyone used their "one-time" award change to change their destination region? I'm wondering because I have an award from SFO-DXB-HKG, but wanted to see if it's possible to do SFO-DXB-JNB as the cost pre-devaluation was the same from North America to Asia/Africa. Any insights would be appreciated!
jglenn16 is offline  
Old Jul 26, 16, 5:07 pm
  #167  
Moderator, Trip Reports
 
Join Date: Nov 2009
Location: 6km East of EPAYE
Programs: UA Silver, AA Platinum, AS & DL GM Marriott TE, Hilton Gold
Posts: 9,576
Originally Posted by jglenn16 View Post
Has anyone used their "one-time" award change to change their destination region? I'm wondering because I have an award from SFO-DXB-HKG, but wanted to see if it's possible to do SFO-DXB-JNB as the cost pre-devaluation was the same from North America to Asia/Africa. Any insights would be appreciated!
As far as I know the one change is a change as if the miles were at the old rates no matter what. You may want to call, ask and if you don't get it HUCA once or twice. I have a feeling that there is a little discretion and skill involved in these changes and results will vary depending on the agent you get on the phone. Good luck, and please report back! ^
Madone59 is offline  
Old Jul 28, 16, 12:52 pm
  #168  
 
Join Date: Sep 2014
Programs: Alaska GMVP, AA MM, BA Silver, Bonvoy Lifetime Gold
Posts: 171
Smile Emirates App

For any of you that have combined Alaska/Emirates flights in a mileage award reservation, you may know that the Emirates App did not allow you to manage your Emirates flights. (You can on the website, however.) While it would load your reservation, when you clicked on it, your would get the following message "Sorry, we have a technical problem at the moment. Please try again later." I asked their IT department about the problem and they indicated that their app could not yet handle non-Emirates flights.

Well, Emirates pushed an App update yesterday and you now can manage your Emirates flight seat assignments and document/contact updates. Great to see!!

You still can not check in on-line using an Emirates confirmation code on their site/app if your first flight is not on Emirates. Hope this will change sometime soon.
Klrduks is offline  
Old Jul 28, 16, 2:11 pm
  #169  
 
Join Date: Jan 2011
Location: Pacific NW
Programs: AS Million Mile Flyer, Marriott LTPP
Posts: 5,310
Originally Posted by Klrduks View Post
For any of you that have combined Alaska/Emirates flights in a mileage award reservation, you may know that the Emirates App did not allow you to manage your Emirates flights. (You can on the website, however.) While it would load your reservation, when you clicked on it, your would get the following message "Sorry, we have a technical problem at the moment. Please try again later." I asked their IT department about the problem and they indicated that their app could not yet handle non-Emirates flights.

Well, Emirates pushed an App update yesterday and you now can manage your Emirates flight seat assignments and document/contact updates. Great to see!!

You still can not check in on-line using an Emirates confirmation code on their site/app if your first flight is not on Emirates. Hope this will change sometime soon.
I have been able to load on reservations and even AS awards and manage them seats etc. for a long time Yes there were glitches and of recent last year had one but over all no issues online. I do have a EK FF number as well.
edgewood49 is offline  
Old Jul 28, 16, 4:25 pm
  #170  
 
Join Date: Sep 2014
Programs: Alaska GMVP, AA MM, BA Silver, Bonvoy Lifetime Gold
Posts: 171
I have an Emirates FF # as well. I guess I should have mentioned this update was for Ios and Emirates App version 4.0.0. If you have the same, it must have just been my 6s. :-)
Klrduks is offline  
Old Jul 28, 16, 4:27 pm
  #171  
 
Join Date: Jan 2011
Location: Pacific NW
Programs: AS Million Mile Flyer, Marriott LTPP
Posts: 5,310
Originally Posted by Klrduks View Post
I have an Emirates FF # as well. I guess I should have mentioned this update was for Ios and Emirates App version 4.0.0. If you have the same, it must have just been my 6s. :-)
I hear you !!!
edgewood49 is offline  
Old Aug 2, 16, 11:36 am
  #172  
 
Join Date: Jul 2004
Location: SEA town
Programs: Alaska LTG-75K, HHonors-Gld, Priority Spire, LT MR Ti
Posts: 599
I know this has been asked before on DXB lounge access on award travel. Both flights have 15-19 hr lay-overs in Dubai.

LAX-DXB (FC)
DXB-JNB (Coach)

JNB-DXB (Biz)
DXB-LAX (FC)

What lounges should I expect to get into? The FC one in DXB is awesome.
BarryL is offline  
Old Aug 2, 16, 11:43 am
  #173  
 
Join Date: Jan 2011
Location: Pacific NW
Programs: AS Million Mile Flyer, Marriott LTPP
Posts: 5,310
Originally Posted by BarryL View Post
I know this has been asked before on DXB lounge access on award travel. Both flights have 15-19 hr lay-overs in Dubai.

LAX-DXB (FC)
DXB-JNB (Coach)

JNB-DXB (Biz)
DXB-LAX (FC)

What lounges should I expect to get into? The FC one in DXB is awesome.
All but DXB-JNB that flight is always full full and full! That's why their putting a 380 on one of the three daily flights. That should open biz up.
edgewood49 is offline  
Old Aug 3, 16, 10:22 am
  #174  
 
Join Date: Feb 2013
Location: ANC
Programs: AS MVP Gold; Hyatt; Hilton; SPG
Posts: 1,716
Originally Posted by BarryL View Post
I know this has been asked before on DXB lounge access on award travel. Both flights have 15-19 hr lay-overs in Dubai.

LAX-DXB (FC)
DXB-JNB (Coach)

JNB-DXB (Biz)
DXB-LAX (FC)

What lounges should I expect to get into? The FC one in DXB is awesome.

Emirates bases lounge access on the class of service of the departing flight, not the arriving flight.

You should expect no lounge access in Dubai on your outbound flight (since you're departing DXB in coach), and access to the First Class lounge during your return layover.
AKCuisine is offline  
Old Aug 3, 16, 10:53 am
  #175  
 
Join Date: Mar 2015
Location: SEA
Programs: AS MVP , Delta Gold Medallion, "Credit Card" status for various hotels
Posts: 534
Originally Posted by edgewood49 View Post
All but DXB-JNB that flight is always full full and full! That's why their putting a 380 on one of the three daily flights. That should open biz up.
The 380 has opened up first class, as well on DXB-JNB. I just used my "one time change" to rebook from biz into first class on this route.
Bretmd is offline  
Old Aug 3, 16, 11:07 am
  #176  
 
Join Date: Jan 2011
Location: Pacific NW
Programs: AS Million Mile Flyer, Marriott LTPP
Posts: 5,310
Originally Posted by Bretmd View Post
The 380 has opened up first class, as well on DXB-JNB. I just used my "one time change" to rebook from biz into first class on this route.
your lucky that route which I fly regularly both paid and award is heavy when I am going to Cape Town I pay with AMEX PLT 2 for one local currency charge I have also gotten Biz local currency 2300 USD after conversion !
edgewood49 is offline  
Old Aug 5, 16, 2:58 pm
  #177  
 
Join Date: Jul 2004
Location: SEA town
Programs: Alaska LTG-75K, HHonors-Gld, Priority Spire, LT MR Ti
Posts: 599
Originally Posted by AKCuisine View Post
Emirates bases lounge access on the class of service of the departing flight, not the arriving flight.

You should expect no lounge access in Dubai on your outbound flight (since you're departing DXB in coach), and access to the First Class lounge during your return layover.
Yikes, I'll be keeping a close eye on Biz or FC award space then.
BarryL is offline  
Old Aug 5, 16, 4:15 pm
  #178  
Moderator, Trip Reports
 
Join Date: Nov 2009
Location: 6km East of EPAYE
Programs: UA Silver, AA Platinum, AS & DL GM Marriott TE, Hilton Gold
Posts: 9,576
Originally Posted by Bretmd View Post
The 380 has opened up first class, as well on DXB-JNB. I just used my "one time change" to rebook from biz into first class on this route.
Congratulations! That route is a tough get.

Originally Posted by edgewood49 View Post
your lucky that route which I fly regularly both paid and award is heavy...
+1. Really lucky.
Madone59 is offline  
Old Aug 5, 16, 4:17 pm
  #179  
 
Join Date: Jan 2011
Location: Pacific NW
Programs: AS Million Mile Flyer, Marriott LTPP
Posts: 5,310
Originally Posted by BarryL View Post
Yikes, I'll be keeping a close eye on Biz or FC award space then.
depending on where your going last minute works if your going to CPT almost never opens JNB as well good luck
edgewood49 is offline  
Old Aug 5, 16, 5:50 pm
  #180  
 
Join Date: Mar 2015
Location: SEA
Programs: AS MVP , Delta Gold Medallion, "Credit Card" status for various hotels
Posts: 534
Originally Posted by Madone59 View Post
Congratulations! That route is a tough get.
Thanks, I'm surprised I got it! The flight is in February 2017. I was expecting to have to wait until a week or two before the flight and then cross my fingers that it opens up, per the usual scenario.

For anyone with an award reservation to/from JNB after February 1st, it's worth checking F and J award inventory again!
Bretmd is offline  

Thread Tools
Search this Thread
Search Engine: