Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Alaska Airlines | Mileage Plan
Reload this Page >

new fare display on web site: refundable vs lowest

new fare display on web site: refundable vs lowest

Old Mar 28, 2016, 8:06 pm
  #1  
 
Original Poster
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,299
new fare display on web site: refundable vs lowest

Previously the web site would show all fares on the same page, but now, I'm seeing it divide lowest fares vs refundable fares with only 2 fares on each of those "pages".

I can't say that I like getting less information on one page. Maybe I will grow to like it?

-David
Attached Images  
LIH Prem is offline  
Old Mar 28, 2016, 8:47 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,304
agree ... "new and different" =/= "better"
jrl767 is online now  
Old Mar 28, 2016, 8:48 pm
  #3  
 
Join Date: Nov 2012
Location: PDX/AVL
Programs: AS MVPG75K, HH Diamond
Posts: 307
It may be a bug. My search still shows the "normal" layout with all fares on the same page. I just searched your route and date to double check, and it shows up correctly on my screen.
thegingninj is offline  
Old Mar 28, 2016, 8:49 pm
  #4  
 
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,202
I had noticed that too a few days in Chrome. Works normally in Firefox. It's not a good change.

Must be a glitch/mistake as being unable to sort flights by price is not a feature I'd expect to lose. Hope they fix it.

Edit: Clearing cookies/cache might fix the issue.

Last edited by alphaeagle; Mar 28, 2016 at 9:01 pm
alphaeagle is offline  
Old Mar 29, 2016, 12:32 am
  #5  
 
Join Date: Sep 2012
Location: Seattle
Programs: AS - MVP75k, Marriott - Titanium, Hertz - PC
Posts: 224
If this is new, I very much dislike it.

Edit: Per AS Twitter Team, "this was a recent change that we're testing."

Last edited by Nurse Traveler; Mar 29, 2016 at 12:35 am Reason: Contacted AS Twitter for Response
Nurse Traveler is offline  
Old Mar 29, 2016, 12:37 am
  #6  
 
Join Date: Jun 2009
Location: YYZ, SFO
Programs: AS 100K, UA*S, IHG Plat, Marriott Titanium, Hilton Diamond | Formerly: AC Super Elite
Posts: 2,476
Looks like AS might be A/B testing this

I did a dummy search SFO-BOS 5/7-5/8 and I have the regular 4-fare interface.

As most AB testing frameworks use cookies, agree with alphaeagle, try clearing cookies and cache and retry (might have to retry these steps a few times depending on how unlucky you are)
maradori is offline  
Old Mar 29, 2016, 7:39 pm
  #7  
 
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,202
Well the issue is back for me.

Clearing cookies and cache doesn't fix the issue.

This seems ridiculous to have removed the sort option. Now there are tons of flight options that I have to look at individually since they aren't in any particular order

Still disappointed that they removed the calendar and nearby city search from the homepage too.
alphaeagle is offline  
Old Mar 30, 2016, 3:41 am
  #8  
 
Original Poster
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,299
I normally use chrome, and I definitely have the 2 tabs there.

I just tried safari and it has the traditional single tab display (all 4 fares, single page)

So maybe it is a browser specific change?

-David
LIH Prem is offline  
Old Jul 24, 2016, 5:29 pm
  #9  
 
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,202
This problem is back again. Makes it really difficult to quickly scan for low first class award space. Can't sort by first class price either. This is a big annoyance to me since it eats up more of my time and provides zero benefits.
alphaeagle is offline  
Old Jul 24, 2016, 5:40 pm
  #10  
 
Join Date: Dec 2014
Location: Seattle, WA
Programs: DL Gold; AS MVP Gold
Posts: 145
They were A/B testing this a few months back ... and apparently they want to try it again.

I thought the "old" way was a nice density of information ... not sure why it had to get even simpler.
martonikaj is offline  
Old Jul 24, 2016, 9:14 pm
  #11  
 
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
Originally Posted by martonikaj
...I thought the "old" way was a nice density of information ... not sure why it had to get even simpler.
I agree. I wonder how many users won't immediately notice that they have to toggle back and forth between Lowest Fare and Refundable to get the available fares. I can't imagine what the advantage of this method of display would be other than to put less info on the screen, maybe for PEDs?
Westcoaster is offline  
Old Jul 24, 2016, 9:21 pm
  #12  
 
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,817
Originally Posted by Westcoaster
I agree. I wonder how many users won't immediately notice that they have to toggle back and forth between Lowest Fare and Refundable to get the available fares. I can't imagine what the advantage of this method of display would be other than to put less info on the screen, maybe for PEDs?
(Hand up). I could tell something was missing but couldn't figure it out at first. I had to look around and finally saw the tab at the top. I never did find the discount F so I guess there wasn't any on the route I was looking at. Count me as a on this new design.
Finkface is offline  
Old Jul 25, 2016, 10:40 am
  #13  
FlyerTalk Evangelist
 
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
I don't like it either. I didn't try revenue but looking for an award, Saver Y was buried in with full fare Y. Took forever to pick it out of the 30+ flight options that came up. Just put it back the way it was with Lowest Y, lowest refundable Y, Lowest F and Refundable F. If it isn't broken, don't fix it.
CDKing is offline  
Old Jul 25, 2016, 12:22 pm
  #14  
Moderator Communications Coordinator, Signatures
 
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,968
Originally Posted by CDKing
Took forever to pick it out of the 30+ flight options that came up.
Were you not able to sort by price?
missydarlin is offline  
Old Jul 25, 2016, 1:03 pm
  #15  
 
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,202
Originally Posted by missydarlin
Were you not able to sort by price?
There's no way to sort by first class price. Plus it's an additional click to sort by price, one that wasn't necessary when all the low prices were in one column. I usually like to find flights by price and schedule, and now that is much more difficult since you have to look at each individual box instead of just seeing something in a column.
alphaeagle is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.