new fare display on web site: refundable vs lowest
#1
 
Original Poster
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,299
new fare display on web site: refundable vs lowest
Previously the web site would show all fares on the same page, but now, I'm seeing it divide lowest fares vs refundable fares with only 2 fares on each of those "pages".
I can't say that I like getting less information on one page. Maybe I will grow to like it?
-David
I can't say that I like getting less information on one page. Maybe I will grow to like it?
-David
#4
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,202
I had noticed that too a few days in Chrome. Works normally in Firefox. It's not a good change.
Must be a glitch/mistake as being unable to sort flights by price is not a feature I'd expect to lose. Hope they fix it.
Edit: Clearing cookies/cache might fix the issue.
Must be a glitch/mistake as being unable to sort flights by price is not a feature I'd expect to lose. Hope they fix it.
Edit: Clearing cookies/cache might fix the issue.
Last edited by alphaeagle; Mar 28, 2016 at 9:01 pm
#5
Join Date: Sep 2012
Location: Seattle
Programs: AS - MVP75k, Marriott - Titanium, Hertz - PC
Posts: 224
If this is new, I very much dislike it.
Edit: Per AS Twitter Team, "this was a recent change that we're testing."
Edit: Per AS Twitter Team, "this was a recent change that we're testing."
Last edited by Nurse Traveler; Mar 29, 2016 at 12:35 am Reason: Contacted AS Twitter for Response
#6
Join Date: Jun 2009
Location: YYZ, SFO
Programs: AS 100K, UA*S, IHG Plat, Marriott Titanium, Hilton Diamond | Formerly: AC Super Elite
Posts: 2,476
Looks like AS might be A/B testing this
I did a dummy search SFO-BOS 5/7-5/8 and I have the regular 4-fare interface.
As most AB testing frameworks use cookies, agree with alphaeagle, try clearing cookies and cache and retry (might have to retry these steps a few times depending on how unlucky you are)
I did a dummy search SFO-BOS 5/7-5/8 and I have the regular 4-fare interface.
As most AB testing frameworks use cookies, agree with alphaeagle, try clearing cookies and cache and retry (might have to retry these steps a few times depending on how unlucky you are)
#7
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,202
Well the issue is back for me.
Clearing cookies and cache doesn't fix the issue.
This seems ridiculous to have removed the sort option. Now there are tons of flight options that I have to look at individually since they aren't in any particular order
Still disappointed that they removed the calendar and nearby city search from the homepage too.
Clearing cookies and cache doesn't fix the issue.
This seems ridiculous to have removed the sort option. Now there are tons of flight options that I have to look at individually since they aren't in any particular order
Still disappointed that they removed the calendar and nearby city search from the homepage too.
#8
 
Original Poster
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,299
I normally use chrome, and I definitely have the 2 tabs there.
I just tried safari and it has the traditional single tab display (all 4 fares, single page)
So maybe it is a browser specific change?
-David
I just tried safari and it has the traditional single tab display (all 4 fares, single page)
So maybe it is a browser specific change?
-David
#9
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,202
This problem is back again. Makes it really difficult to quickly scan for low first class award space. Can't sort by first class price either. This is a big annoyance to me since it eats up more of my time and provides zero benefits.
#10
Join Date: Dec 2014
Location: Seattle, WA
Programs: DL Gold; AS MVP Gold
Posts: 145
They were A/B testing this a few months back ... and apparently they want to try it again.
I thought the "old" way was a nice density of information ... not sure why it had to get even simpler.
I thought the "old" way was a nice density of information ... not sure why it had to get even simpler.
#11
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
I agree. I wonder how many users won't immediately notice that they have to toggle back and forth between Lowest Fare and Refundable to get the available fares. I can't imagine what the advantage of this method of display would be other than to put less info on the screen, maybe for PEDs?
#12
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,817
I agree. I wonder how many users won't immediately notice that they have to toggle back and forth between Lowest Fare and Refundable to get the available fares. I can't imagine what the advantage of this method of display would be other than to put less info on the screen, maybe for PEDs?
#13
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
I don't like it either. I didn't try revenue but looking for an award, Saver Y was buried in with full fare Y. Took forever to pick it out of the 30+ flight options that came up. Just put it back the way it was with Lowest Y, lowest refundable Y, Lowest F and Refundable F. If it isn't broken, don't fix it.
#14
Moderator Communications Coordinator, Signatures
Join Date: Apr 2001
Location: deep within the Eskimo lair
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#15
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,202
There's no way to sort by first class price. Plus it's an additional click to sort by price, one that wasn't necessary when all the low prices were in one column. I usually like to find flights by price and schedule, and now that is much more difficult since you have to look at each individual box instead of just seeing something in a column.