Upgrade not saved while paying?
Aug 8, 2015, 4:17 pm
#17
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
Note: I'm talking about upgrades here. If AS can sell F seats at the gate for the regular F price then more power to them.
Aug 8, 2015, 4:31 pm
#18
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,721
I don't know the answer but would like to know as well. After thinking about it I've decided that if they ever try to sell upgrades at the gate when I'm on the waitlist I'm going to pay for the upgrade and then after the flight ask Customer Care for a compensatory voucher towards a future flight. Maybe that will generate an official explanation one way or the other. Worst case I'm out the upgrade fee but then I know where elites stand versus paid upgrades at the gate.
Note: I'm talking about upgrades here. If AS can sell F seats at the gate for the regular F price then more power to them.
Note: I'm talking about upgrades here. If AS can sell F seats at the gate for the regular F price then more power to them.
Aug 8, 2015, 5:33 pm
#19
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,205
Aug 8, 2015, 6:44 pm
#20
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
I saw the same thing happen at a nearby AS gate once when I was waiting for a QX flight. And there have been other reports here of it happening. Maybe employees are given incentives to sell upgrades at the gate and haven't been told to upgrade elites first. Who knows?