TOMFORD

Hi all,

I have been using my AS Mileage Plan shopping portal for most things I buy online, including booking hotels. Since I book flex-rate, my card is not charged until I check in. Because of this, miles from hotel booking never automatically post, so I always have to contact MP to request those miles. After I forward my hotel stay confirmation as requested, my point of contact (named Markenzy) always says that the miles have posted. However, I never see these miles in my AS account. I do, however, see the miles automatically posted from things I bought through the portal that charges my credit card on the spot.

Does anyone else have this problem?

WNHHTraveler

I have been hesitant to book hotels through the portal because I wasn't sure how it worked. I assumed you'd have to book a pre-paid (usually non-refundable) rate in order to get the miles to post.

RogerMurdock

Thanks for the heads up.

I won't be using this portal for hotel reservations. Additional follow up and still no miles? Skip.

UpstateDave

Check out RocketMiles instead. You earn a lot more miles anyway, don't have to pay upfront and they have an initial 3K bonus for first booking.

https://www.rocketmiles.com/alaskaair-3k-bonus

TOMFORD

I have to book on hotel websites (IHG, in particular) due to company policy, otherwise I would use RM for my stays.

JoeBagodonuts

I made a transaction with Auto zone about 2 months ago to keep my son's account alive, so far nothing

I did not take screen shots, do I have any recourse to get miles posted?

Miles expire mid April.