Shopping portal miles not posting to AS

Old Dec 5, 14, 1:55 pm
  #1  
Original Poster
 
Join Date: Jun 2012
Posts: 4,709
Shopping portal miles not posting to AS

Hi all,

I have been using my AS Mileage Plan shopping portal for most things I buy online, including booking hotels. Since I book flex-rate, my card is not charged until I check in. Because of this, miles from hotel booking never automatically post, so I always have to contact MP to request those miles. After I forward my hotel stay confirmation as requested, my point of contact (named Markenzy) always says that the miles have posted. However, I never see these miles in my AS account. I do, however, see the miles automatically posted from things I bought through the portal that charges my credit card on the spot.

Does anyone else have this problem?
TOMFORD is offline  
Old Dec 5, 14, 8:49 pm
  #2  
 
Join Date: Dec 2009
Location: Seattle
Programs: WN RR, HH Gold
Posts: 207
I have been hesitant to book hotels through the portal because I wasn't sure how it worked. I assumed you'd have to book a pre-paid (usually non-refundable) rate in order to get the miles to post.
WNHHTraveler is offline  
Old Dec 6, 14, 6:22 am
  #3  
 
Join Date: Jul 2005
Programs: Alaska MVP, Kimpton IC,Hilton Diamond,Costco Exec,Safeway Club Card
Posts: 283
Thanks for the heads up.

I won't be using this portal for hotel reservations. Additional follow up and still no miles? Skip.
RogerMurdock is offline  
Old Dec 6, 14, 9:11 am
  #4  
 
Join Date: Oct 2007
Programs: DL, US, XE, VS, VX, AS
Posts: 73
RocketMiles

Check out RocketMiles instead. You earn a lot more miles anyway, don't have to pay upfront and they have an initial 3K bonus for first booking.

https://www.rocketmiles.com/alaskaair-3k-bonus
UpstateDave is offline  
Old Dec 6, 14, 10:28 am
  #5  
Original Poster
 
Join Date: Jun 2012
Posts: 4,709
Originally Posted by UpstateDave View Post
Check out RocketMiles instead. You earn a lot more miles anyway, don't have to pay upfront and they have an initial 3K bonus for first booking.

https://www.rocketmiles.com/alaskaair-3k-bonus
I have to book on hotel websites (IHG, in particular) due to company policy, otherwise I would use RM for my stays.

Last edited by TOMFORD; Dec 6, 14 at 10:38 am
TOMFORD is offline  
Old Mar 6, 16, 3:08 pm
  #6  
 
Join Date: Feb 2006
Location: up front or in a suite!!!!
Programs: all the big ones.. no LCCs for me
Posts: 1,002
I made a transaction with Auto zone about 2 months ago to keep my son's account alive, so far nothing

I did not take screen shots, do I have any recourse to get miles posted?

Miles expire mid April.
JoeBagodonuts is offline  

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