Alaska debit card mileage has not posted
Dec 2, 2012, 8:09 pm
#1
Original Poster
Join Date: Jun 2012
Location: BOS
Programs: BA GLD, A3 GLD, TK GLD, UA SIL, HILTON DIA, HYATT DIA, IHG PA, MR GLD, ACCOR PLT, SPG GLD
Posts: 88
Alaska debit card mileage has not posted
Hi! So I got a Alaska DB card from BOA 2 months ago. However, I haven't received any miles from my purchases nor the 3000 bonus miles. They did not charge me the $30 annual fee either. I asked my rep at BOA for help but he had no experience with this... Anyone knows what is going on?
Dec 3, 2012, 9:22 am
#4
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,408
Call the Customer Service Number on the Card....
I'm assuming that there is one (there is on credit cards).
The call center should be able to help you. If you're asking at your local branch, they will be clueless.
The call center should be able to help you. If you're asking at your local branch, they will be clueless.
Dec 3, 2012, 7:05 pm
#5
Original Poster
Join Date: Jun 2012
Location: BOS
Programs: BA GLD, A3 GLD, TK GLD, UA SIL, HILTON DIA, HYATT DIA, IHG PA, MR GLD, ACCOR PLT, SPG GLD
Posts: 88
Well...I tried 5 agents on the phone and they had no clue what this is... One agent was even claiming they have never had such a thing before.
Dec 3, 2012, 10:28 pm
#6
Join Date: Dec 2009
Location: MFR
Posts: 327
It looks like the same thing has happened to me. I requested the AS debit card for my BofA checking account through the link for the 3000 miles bonus. I first used the card on November 1, and so far no miles, bonus or otherwise, have posted (and no $30 fee has been charged). Dealing with BofA is so unpleasant that it's not worth the hassle for 3000 miles (that I may or may not ever receive).
I've been thinking about loading Bluebird with the debit card to make mortgage payments -- but no-fee loading would entail going to Walmart, another experience that I loathe. It is starting to look like a bad idea all around.
I've been thinking about loading Bluebird with the debit card to make mortgage payments -- but no-fee loading would entail going to Walmart, another experience that I loathe. It is starting to look like a bad idea all around.
Dec 4, 2012, 2:33 am
#7
Join Date: Oct 2012
Location: SEA
Programs: HHGold
Posts: 15
In my experience with the card so far miles have been posting between the 31st - 5th (for the month just ending). If you just used the card beginning in November I would wait until the 5th of December to see if they post. FYI...my miles for November have yet to post.
Dec 12, 2012, 10:50 pm
#8
Join Date: Apr 2012
Posts: 29
I work for Alaska and have an AS DR Card
The miles post once per month after the month ends. What you want to do is log into your mileage plan on alaskaair.com and click on my account. Then click on Mileage Activity (under Mileage Plan near bottom).
Then you will see your activity for all flights, code share flights and bofa check card purchase activity and bofa credit card activity.
As far as the bonus miles, those are usually credited within 90 days.
Hope that helps...
Then you will see your activity for all flights, code share flights and bofa check card purchase activity and bofa credit card activity.
As far as the bonus miles, those are usually credited within 90 days.
Hope that helps...
Aug 19, 2013, 9:58 am
#9
Join Date: Feb 2013
Posts: 1,818
For example, if I have qualifying purchase items from November 1 - December 15, the miles posted in December only shows purchases from November 1- November 30? Then in January, the miles posted are from December 1-15?
Aug 20, 2013, 1:53 pm
#10
Join Date: Oct 2012
Location: SEA
Programs: HHGold
Posts: 15
For example, if I have qualifying purchase items from November 1 - December 15, the miles posted in December only shows purchases from November 1- November 30? Then in January, the miles posted are from December 1-15?
Purchases made Nov 1 - Nov 30 will post in early December. December will post in ealy January and so on. I believe this card has been recently discontinued so Im curious to see what happens when my annual fees are due if my card gets renewed or not.
Aug 20, 2013, 1:56 pm
#11
Join Date: Feb 2013
Posts: 1,818
Also, I just applied for this card and according to the website, it says the card will arrive in 5-10 days. Lets see if it actually comes! lol
Aug 28, 2013, 12:25 am
#12
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,830
Dec 25, 2013, 11:52 pm
#14
Join Date: Feb 2011
Posts: 25
Does BoA summarize the # of miles you get per month anywhere? Or does it just deposit them eventually?
I opened mine before the discontinue date but I haven't seen any miles post. It's been 5-6 weeks now. I also didn't seem to be charged a fee.
I opened mine before the discontinue date but I haven't seen any miles post. It's been 5-6 weeks now. I also didn't seem to be charged a fee.
Dec 26, 2013, 3:11 pm
#15
Join Date: Feb 2013
Posts: 1,818
Mine was charged the AF about 2 months after I got my card. Then about a month ago they gave me AF partial return of $26 I think.