Apr 5, 14, 4:23 pm
Last edit by: eponymous_coward
Emirates award guide using Alaska Airlines miles
Routing Rules:
All trips must start or end in North America.
One open jaw and one stopover allowed on each one-way award.
No fees for changes/cancellations prior to 60 days from departure.
North American Gateway Cities:
West Coast
Seattle
San Francisco
Los Angeles
Central
Chicago
Dallas
Houston
East Coast
Boston
New York (JFK)
Orlando (Effective September 1, 2015)
Washington DC (IAD)
Canada
Toronto
Award Chart Links*:
Middle East & Africa
Asia
Europe
*If region is not listed on chart its not available.
Perks
Chauffeur Drive NOT Available
Car service is not available for all Business Class and First Class passengers on Alaska Airlines ticketed award tickets on Emirates flights (as of Jan 2015). The chauffeur will not confirm if you use the EK website for this, though the website makes it look you can make a reservation.
Lounges
Access is available for all passengers traveling in Business and First Class. Not all cities have lounges and many may be operated by a Partner. There have been some reports of people having an issue accessing the Dubai lounges as the tickets may appear in their system as non-revenue employee travel. This is not as much of a problem as it used to be but in case it comes up please advise the lounge attendant that you are on an Alaska Airlines award.
Dubai Connect
AS Awards on EK do not qualify for Dubai Connect, which is the service that offers the free hotel.
Tricks to find Transoceanic availability
Instead of performing a blanket, i.e. SEA-DXB search, perform: SEA-MED.
Madinah is a destination that is only served by EK. Consequently, if there is availability, only EK will show up in the calendar results.
Routing Rules:
All trips must start or end in North America.
One open jaw and one stopover allowed on each one-way award.
No fees for changes/cancellations prior to 60 days from departure.
North American Gateway Cities:
West Coast
Seattle
San Francisco
Los Angeles
Central
Chicago
Dallas
Houston
East Coast
Boston
New York (JFK)
Orlando (Effective September 1, 2015)
Washington DC (IAD)
Canada
Toronto
Award Chart Links*:
Middle East & Africa
Asia
Europe
*If region is not listed on chart its not available.
Perks
Chauffeur Drive NOT Available
Car service is not available for all Business Class and First Class passengers on Alaska Airlines ticketed award tickets on Emirates flights (as of Jan 2015). The chauffeur will not confirm if you use the EK website for this, though the website makes it look you can make a reservation.
Lounges
Access is available for all passengers traveling in Business and First Class. Not all cities have lounges and many may be operated by a Partner. There have been some reports of people having an issue accessing the Dubai lounges as the tickets may appear in their system as non-revenue employee travel. This is not as much of a problem as it used to be but in case it comes up please advise the lounge attendant that you are on an Alaska Airlines award.
Dubai Connect
AS Awards on EK do not qualify for Dubai Connect, which is the service that offers the free hotel.
Tricks to find Transoceanic availability
Instead of performing a blanket, i.e. SEA-DXB search, perform: SEA-MED.
Madinah is a destination that is only served by EK. Consequently, if there is availability, only EK will show up in the calendar results.
Consolidated Emirates (EK) awards availability/booking/routing thread
Jul 5, 13, 1:28 pm
#331
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,363
Originally Posted by CDKing
I can't even find X space bookable on AS site. X is supposed to be partner coach awards
I spoke with one of the agents, and she said they are seeing exactly what we see on AS.com [except for CX, LA, and KE of course], so if AS.com is having issues showing space online then the partner desk agents won't be able to see it.
Is there any other way I can get the partner desk to use the GDS as opposed to the system AS.com uses to search for Z space on EK?
I have no idea what is going on, whether EK has a subset of Z for partners now [as they don't have a dedicated partner F award booking class] or AS.com is still having issues showing F award space on EK properly. This is getting a little upsetting for me as I have no idea and I see space on EF for the dates I want [I don't have that many vacation days, so would like to fly out on Saturday as opposed to Sunday and save a vacation day on the return for the holidays with the family].
Any advice please? Whether here on via PM would be great!
Jul 5, 13, 1:34 pm
#332
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,284
Originally Posted by golfingboy
Apparently, they have fixed the issue with X space.
I spoke with one of the agents, and she said they are seeing exactly what we see on AS.com [except for CX, LA, and KE of course], so if AS.com is having issues showing space online then the partner desk agents won't be able to see it.
Is there any other way I can get the partner desk to use the GDS as opposed to the system AS.com uses to search for Z space on EK?
I have no idea what is going on, whether EK has a subset of Z for partners now [as they don't have a dedicated partner F award booking class] or AS.com is still having issues showing F award space on EK properly. This is getting a little upsetting for me as I have no idea and I see space on EF for the dates I want [I don't have that many vacation days, so would like to fly out on Saturday as opposed to Sunday and save a vacation day on the return for the holidays with the family].
Any advice please? Whether here on via PM would be great!
I spoke with one of the agents, and she said they are seeing exactly what we see on AS.com [except for CX, LA, and KE of course], so if AS.com is having issues showing space online then the partner desk agents won't be able to see it.
Is there any other way I can get the partner desk to use the GDS as opposed to the system AS.com uses to search for Z space on EK?
I have no idea what is going on, whether EK has a subset of Z for partners now [as they don't have a dedicated partner F award booking class] or AS.com is still having issues showing F award space on EK properly. This is getting a little upsetting for me as I have no idea and I see space on EF for the dates I want [I don't have that many vacation days, so would like to fly out on Saturday as opposed to Sunday and save a vacation day on the return for the holidays with the family].
Any advice please? Whether here on via PM would be great!
Jul 5, 13, 2:41 pm
#333
Join Date: Mar 2006
Location: (SJC)
Programs: HH Gold, Fairmont Platinum (No Airline Status, a first in 7 years)
Posts: 2,122
Data Point for more confusion:
Alaskaair.com is now showing a lot of F space that matches EF.
Last night I called the partner desk/reservations, the agent was helpful and friendly but it didn't get anywhere.
as.com showed Z2 on JFK-DXB she said it wasn't showing on her system.
So I booked JFK-DXB-SEZ online in First. To get a stopover, the system calculated it as a massive layover something like "192 hour layover"
2 Passengers 200,000 miles, First Class $50.20 in taxes. I'll take it!
I really don't like my DXB-SEZ onward dates, but hope to change this once I am in Dubai?
(I think that is possible since I won't need space on the outbound leg, having already flown it, maybe I can even call it in from the plane.)
Alaskaair.com is now showing a lot of F space that matches EF.
Last night I called the partner desk/reservations, the agent was helpful and friendly but it didn't get anywhere.
as.com showed Z2 on JFK-DXB she said it wasn't showing on her system.
So I booked JFK-DXB-SEZ online in First. To get a stopover, the system calculated it as a massive layover something like "192 hour layover"
2 Passengers 200,000 miles, First Class $50.20 in taxes. I'll take it!
I really don't like my DXB-SEZ onward dates, but hope to change this once I am in Dubai?
(I think that is possible since I won't need space on the outbound leg, having already flown it, maybe I can even call it in from the plane.)
Last edited by AMRivlin; Jul 5, 13 at 2:47 pm
Jul 25, 13, 6:19 pm
#334
Join Date: Nov 2010
Posts: 106
Hey Folks:
Just returned from a SEA>DXB>SIN return itinerary on EK (my wife and I in first, and our kids in business). BE AWARE - there is some issue with Alaska miles tickets that causes lounge access issues. Lounge attendants and gate agents asked me everytime if I was EK staff. When I explained that we used AS miles, they spoke to their supervisors and cleared it up. On our return, at the FC lounge in DXB, the agents there were even aware of the issue specific to AS award tickets.
If anyone from AS reads this, I suggest you investigate and clear up the issue. It was a hassle and wasted time on our end (jet lagged, exhausted...last thing we needed was to wait around another 10-15 minutes each time).
Just returned from a SEA>DXB>SIN return itinerary on EK (my wife and I in first, and our kids in business). BE AWARE - there is some issue with Alaska miles tickets that causes lounge access issues. Lounge attendants and gate agents asked me everytime if I was EK staff. When I explained that we used AS miles, they spoke to their supervisors and cleared it up. On our return, at the FC lounge in DXB, the agents there were even aware of the issue specific to AS award tickets.
If anyone from AS reads this, I suggest you investigate and clear up the issue. It was a hassle and wasted time on our end (jet lagged, exhausted...last thing we needed was to wait around another 10-15 minutes each time).
Last edited by Tall Travel Dude; Jul 25, 13 at 6:19 pm Reason: typos
Jul 25, 13, 6:41 pm
#335
Join Date: Mar 2006
Location: (SJC)
Programs: HH Gold, Fairmont Platinum (No Airline Status, a first in 7 years)
Posts: 2,122
Originally Posted by Tall Travel Dude
Hey Folks:
Just returned from a SEA>DXB>SIN return itinerary on EK (my wife and I in first, and our kids in business). BE AWARE - there is some issue with Alaska miles tickets that causes lounge access issues. Lounge attendants and gate agents asked me everytime if I was EK staff. When I explained that we used AS miles, they spoke to their supervisors and cleared it up. On our return, at the FC lounge in DXB, the agents there were even aware of the issue specific to AS award tickets.
If anyone from AS reads this, I suggest you investigate and clear up the issue. It was a hassle and wasted time on our end (jet lagged, exhausted...last thing we needed was to wait around another 10-15 minutes each time).
Just returned from a SEA>DXB>SIN return itinerary on EK (my wife and I in first, and our kids in business). BE AWARE - there is some issue with Alaska miles tickets that causes lounge access issues. Lounge attendants and gate agents asked me everytime if I was EK staff. When I explained that we used AS miles, they spoke to their supervisors and cleared it up. On our return, at the FC lounge in DXB, the agents there were even aware of the issue specific to AS award tickets.
If anyone from AS reads this, I suggest you investigate and clear up the issue. It was a hassle and wasted time on our end (jet lagged, exhausted...last thing we needed was to wait around another 10-15 minutes each time).
Jul 25, 13, 9:44 pm
#336
Join Date: Nov 2012
Location: Hood River, OR
Programs: ASMVP Gold75k DL Gold UA Premier Gold SPG Gold Hyatt Platinum Hilton Gold Marriott Gold
Posts: 20
If you book an emirates award ticket as a MVP 75k gold and then cancel at a later date what are the ramifications? As far as I can tell you lose the $12.50 non refundable online ticketing fee. Is this correct?
Jul 25, 13, 11:53 pm
#337
Ambassador: Alaska Airlines
Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,732
Originally Posted by nichanderson
If you book an emirates award ticket as a MVP 75k gold and then cancel at a later date what are the ramifications? As far as I can tell you lose the $12.50 non refundable online ticketing fee. Is this correct?
To avoid losing the non-refundable partner fee, if you still plan on flying an award sometime in the future, you can simply change your award itinerary to a future date (even just as placeholder until your plans are firm), as change fees are waived for Gold/75K.
Jul 26, 13, 4:44 pm
#338
Join Date: Nov 2010
Posts: 106
Originally Posted by AMRivlin
Any idea other than the AS Ticket Plate, what would cause this? Did they say anything specific? Part of the allure of the trip is the EK premier lounges in JFK/SFO/DXB. We fly in October, I hope the reasoning and answer is solved by then. Some FTers are meeting with the West Coast Revenue Sales VP tonight maybe I can ask him something strategic.
Jul 26, 13, 5:23 pm
#339
Join Date: Jul 2004
Location: SEA town
Programs: Alaska LTG, HHonors-Gld, IHG-Dia, LT MR Ti
Posts: 612
Originally Posted by Tall Travel Dude
Don't worry, you'll get into the lounges, it will just take some insistence and persistence from your end. Just make sure they understand you're flying on AS miles, and that you're not EK staff.
Jul 26, 13, 5:41 pm
#340
Join Date: Mar 2006
Location: (SJC)
Programs: HH Gold, Fairmont Platinum (No Airline Status, a first in 7 years)
Posts: 2,122
Originally Posted by BarryL
I had the same thing happen in DXB in May. Just let them know you're on AS award tix, works out. The lounge is awesome!!
Jul 28, 13, 10:24 pm
#341
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,502
Originally Posted by AMRivlin
Is AS buying "Buddy Passes" for award travel?
Aug 1, 13, 1:37 pm
#342
Join Date: May 2003
Location: PDX USA
Programs: AS MVPG, AA, BA, SPG Gold, HHonors Gold, Hyatt Platinum, IHG, Hertz 5*
Posts: 688
Originally Posted by Tall Travel Dude
Hey Folks:
Just returned from a SEA>DXB>SIN return itinerary on EK (my wife and I in first, and our kids in business). BE AWARE - there is some issue with Alaska miles tickets that causes lounge access issues. Lounge attendants and gate agents asked me everytime if I was EK staff. When I explained that we used AS miles, they spoke to their supervisors and cleared it up. On our return, at the FC lounge in DXB, the agents there were even aware of the issue specific to AS award tickets.
If anyone from AS reads this, I suggest you investigate and clear up the issue. It was a hassle and wasted time on our end (jet lagged, exhausted...last thing we needed was to wait around another 10-15 minutes each time).
Just returned from a SEA>DXB>SIN return itinerary on EK (my wife and I in first, and our kids in business). BE AWARE - there is some issue with Alaska miles tickets that causes lounge access issues. Lounge attendants and gate agents asked me everytime if I was EK staff. When I explained that we used AS miles, they spoke to their supervisors and cleared it up. On our return, at the FC lounge in DXB, the agents there were even aware of the issue specific to AS award tickets.
If anyone from AS reads this, I suggest you investigate and clear up the issue. It was a hassle and wasted time on our end (jet lagged, exhausted...last thing we needed was to wait around another 10-15 minutes each time).
Aug 2, 13, 12:09 am
#343
Join Date: May 2003
Location: PDX USA
Programs: AS MVPG, AA, BA, SPG Gold, HHonors Gold, Hyatt Platinum, IHG, Hertz 5*
Posts: 688
Has anyone ever seen 4 Z seats?
Just curious if EK does something similar to CX, where they release 2 F seats at 330 days, then nothing until about 2 weeks (give or take) ahead of the flight to release additional seats depending on capacity. Has anyone ever seen either Z4 or Z2 and then Z2 again?
Aug 2, 13, 12:22 am
#344
Join Date: Nov 2011
Posts: 6,360
Originally Posted by pdxasflyer
Just curious if EK does something similar to CX, where they release 2 F seats at 330 days, then nothing until about 2 weeks (give or take) ahead of the flight to release additional seats depending on capacity. Has anyone ever seen either Z4 or Z2 and then Z2 again?
Aug 2, 13, 8:05 am
#345
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,284
Ive checked through most of august on Experflyer and not a single award seat DXB-JFK. I should have booked as soon as EK awards became available when there were at least 2 award seats on every flight.
