Alaska Airlines Canadian MasterCard
Apr 23, 2016, 11:37 pm
#901
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,646
MBNA
Customer Service
P.O. Box 9614
Ottawa, ON K1G 6E6
Apr 23, 2016, 11:43 pm
#902
Join Date: Apr 2014
Programs: Avios, Aeroplan, Marriott, x,Hilton
Posts: 63
Apr 24, 2016, 2:00 pm
#903
Join Date: Mar 2008
Location: Toronto, Canada
Programs: Aeroplan, Bonvoy, Alaska, Avios
Posts: 1,290
Hey. So I got my 3rd card approved after being told "no" by a CS rep weeks earlier, an apology letter! my card and an auto rebate by CSR. All within a week
Apr 24, 2016, 2:26 pm
#904
Join Date: Aug 2013
Location: YYZ, YUL, PEK
Posts: 429
Apr 24, 2016, 2:41 pm
#905
Join Date: Dec 2011
Location: YVR
Posts: 625
Datapoint - Hubby had 2 AS cards simultaneously. One card was coming up for its AF so he called in to cancel the card and have the credit limit added to his second card. CSR said he could do this, minus $500 of credit. CSR said this was standard now.
Update: Logged into the "closed account" this morning after closing 3 days ago - credit limit of $500 on this account.
Update: Logged into the "closed account" this morning after closing 3 days ago - credit limit of $500 on this account.
Last edited by prmetime; Apr 25, 2016 at 10:46 am
Apr 25, 2016, 6:22 am
#906
Join Date: Feb 2010
Location: yvr
Posts: 84
Monday April 25, 5:15 am still not available.
Apr 25, 2016, 9:59 am
#908
Join Date: Dec 2011
Location: Canada
Programs: *void
Posts: 2,408
My MBNA AS MC statement cycled on Wed, April 20th. So when I'm logged into MBNA.ca, using the Rewards->Account Details, I can see the points were transferred under the "Transfer Activity" page, also dated on the statement date, 20th.
In the past few churns we've noticed the points do show up in our AS accounts by the weekend following the statement, but not this time.
Apr 25, 2016, 11:06 am
#909
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
Just churned 2 AS card today, will see what happens.. They didn't ask me for my AS number in the app, should I call to update?
Apr 25, 2016, 11:49 am
#910
Join Date: Mar 2007
Posts: 4,784
I had this thought
I know we can call in to provide the correct AS # if they mismatched
Now...can that # be anybody's AS #? :P don't know if they match right away on the phone, or verify again during transfer time?
e.g. pool someone's 25KAS miles into my account ...
I know we can call in to provide the correct AS # if they mismatched
Now...can that # be anybody's AS #? :P don't know if they match right away on the phone, or verify again during transfer time?
e.g. pool someone's 25KAS miles into my account ...
Apr 25, 2016, 5:16 pm
#911
Join Date: Feb 2010
Location: yvr
Posts: 84
Not quite sure what you are asking here. When I applied for my second card, the application didn't have a spot for Mileage Plan #. When I received the card, I called in to activate as I wanted to make sure the correct # was attached to the new card. (Rather than activating it online). But when I called in to activate it, they had my mileage plan # and read it to me.
Apr 25, 2016, 5:41 pm
#912
Join Date: Mar 2007
Posts: 4,784
Not quite sure what you are asking here. When I applied for my second card, the application didn't have a spot for Mileage Plan #. When I received the card, I called in to activate as I wanted to make sure the correct # was attached to the new card. (Rather than activating it online). But when I called in to activate it, they had my mileage plan # and read it to me.
But what if we provide somebody else's #....thats my question. Do they check at all, I doubt MBNA has access to full AS MP data
Apr 25, 2016, 6:22 pm
#913
Join Date: Oct 2014
Location: Canada
Posts: 248
Is there a way to check if your old MBNA AS cards are cancelled on the online account? Or do you have to always phone in?
Also, if MBNA cancels your old card to open your new card (without telling you), is that considered a negative impact on your credit score?
Also, if MBNA cancels your old card to open your new card (without telling you), is that considered a negative impact on your credit score?
Apr 25, 2016, 8:18 pm
#914
Join Date: Feb 2010
Location: yvr
Posts: 84
When I phoned in to cancel my 1st card (1 year ago), a letter was sent to me stating the account was closed. It still shows up on my online account though along with my 2nd card. And if you look in the security section, it says that old accounts can be accessed online for up to 7 years after closing, to retrieve statements. Although I am quite sure that I read somewhere else on their website that you can only get statements for previous 13 months.
I don't know about your second question.
Apr 25, 2016, 11:04 pm
#915
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,646
Account age in general impacts your credit score but the calculation is weighted towards longer open accounts so keeping a couple of card accounts open long-term is good. In addition, accounts can be closed at "consumer request" (not generally a negative unless it is your only long-term account), closed "non-derogatory" (could be you or the credit issuer closing the account but not for any bad-credit reason), closed "derogatory" (bad).