Originally Posted by Finkface
(Post 20154037)
As I said there, it's a bargain at $0 even with the reductions in online access and comp. cert.
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Originally Posted by AMRivlin
(Post 19796002)
I am US Citizen living in Canada with a valid SIN/credit report.
I will alternate years with each card, on off, paying 1 annual fee for 25-30k per year. I guess that is my definition of reverse churning. Cheers |
i applied for this card, with the "no annual fee" application on Jan 29 2013, i received the card today (feb 12), read through the pamphlet and it said the annual fee is $75.
Activated the card and called customer service to confirm, agent was adamant that the card fee was $75. I have the print out from my Jan 29 2013 application which states "no annual fee" Agent did not budge, i told him to cancel the card, which he complied with. not impressed. |
Originally Posted by reggie108
(Post 20233949)
i applied for this card, with the "no annual fee" application on Jan 29 2013, i received the card today (feb 12), read through the pamphlet and it said the annual fee is $75.
Activated the card and called customer service to confirm, agent was adamant that the card fee was $75. I have the print out from my Jan 29 2013 application which states "no annual fee" Agent did not budge, i told him to cancel the card, which he complied with. not impressed. |
[QUOTE=Finkface;20234568Have they pulled yours back, Reggie108?[/QUOTE]
When i requested to cancel, the agent asked me if i used the companion cert yet, i replied no. He placed me on hold for about 2 mins to complete the cancellation. I logged into my mileage plan account and as of right now the cert is still there, along with the 2 entries (feb 1)for the bonus points of 10k and 15k. I would assume that the agent is aware of these and will claw them back. He might have already clawed them back, but the system is slow to catch up. He was certainly aware of them. It was a slow day for me, i wrote them a letter, attached the print out of the "no annual fee" application, and also included the cancelled (cut up) card that came today. |
Originally Posted by reggie108
(Post 20236772)
When i requested to cancel, the agent asked me if i used the companion cert yet, i replied no. He placed me on hold for about 2 mins to complete the cancellation.
I logged into my mileage plan account and as of right now the cert is still there, along with the 2 entries (feb 1)for the bonus points of 10k and 15k. I would assume that the agent is aware of these and will claw them back. He might have already clawed them back, but the system is slow to catch up. He was certainly aware of them. It was a slow day for me, i wrote them a letter, attached the print out of the "no annual fee" application, and also included the cancelled (cut up) card that came today. I would be satisfied if they honored the $0 for even the first year. If they do, feel free to PM me for my details if you want to take it further but it sounds as if you have already cancelled and can't go back now. |
Before i hung up on the agent, he told me in his chipper voice that "if i change my mind i have 90 days to re instate the card"
But whatever, I don't need to do business with a bank that is clearly in the wrong. I have sent them the letter for review, if they would like to contact me about it and try to work it out, i am listening, but the ball is in their court. I am not expecting anything to happen. |
Originally Posted by robsaw
(Post 20211807)
It is back to $75 fee now at the on-line application.
It'll be interesting if they actually honor though... |
Originally Posted by yerffej201
(Post 20237073)
Darn, missed it!
It'll be interesting if they actually honor though... |
Originally Posted by reggie108
(Post 20236913)
But whatever, I don't need to do business with a bank that is clearly in the wrong.
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Not cool...they should be honoring their mistake...all reputable companies do.
On a flight with AS on Friday, they were totally PUSHING these credit card applications to both Americans and Canadians. Even the pilot got in on the action! It was really WEIRD to hear the pilot asking passengers to apply for a credit card. Almost unprofessional! Just fly the plane, okay? |
Originally Posted by Finkface
(Post 20237079)
I'm not holding my breath. She made it pretty clear that it was unlikely.
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Originally Posted by Finkface
(Post 20237079)
I'm not holding my breath. She made it pretty clear that it was unlikely.
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Originally Posted by jackal
(Post 20244258)
They'd be wrong not to. I would have held out for a bit more before canceling the card.
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Originally Posted by Finkface
(Post 20244312)
Now if only we could get online access back.....
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