Alaska Airlines Canadian MasterCard

Old Nov 9, 14, 8:59 am
  #481  
 
Join Date: Dec 2011
Location: YVR
Posts: 624
Originally Posted by Great White North View Post
I just ran into this today. I called MBNA and they said they would pass it on to the technical support group and get back to me. I pointed out to them that the card is useless to me if I can't get transaction downloads to work properly and will be cancelling the card prior to my annual fee coming due Nov 20 if this isn't fixed.
I agree with you. There's no point in trying to use Quicken with the way things are now. I still use the card - just can't download to Quicken. I've signed up for an alert with Quicken that once the problem is resolved I will be notified. I will be sure to pass it along here.
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Old Nov 10, 14, 10:01 pm
  #482  
 
Join Date: Oct 2014
Location: Canada
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Originally Posted by jerryhung View Post
One should
- create Alaska account, get # to input during CC application
- see 25K posted to Alaska
- Then GCR $60 rebate posted
- before receiving the card

At least that was my experiences (both times)
Follow up with MBNA then
So I called MBNA, and they verified that they can see the welcome points on their account but they said it can take a few weeks for it to show up on the Alaska Airlines website. Sounds odd to me? Anyone else seeing this since MBNA has transitioned over??
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Old Nov 11, 14, 1:39 pm
  #483  
 
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,435
Originally Posted by bjywong View Post
So I called MBNA, and they verified that they can see the welcome points on their account but they said it can take a few weeks for it to show up on the Alaska Airlines website. Sounds odd to me? Anyone else seeing this since MBNA has transitioned over??
Not exactly this, but if you log into your MBNA on-line account and click over to the REWARDS site, you can see what is happening to your points (and when they transfer to Alaska) by:
- selecting "Account Details" then "Earning Activity" drop down will show the points that have accrued to your MBNA account (various date ranges/periods can be selected).
- selecting "Account Details" then "Transfer Activity" will show how much and when points were actually moved to your Alaska account. (it typically takes a couple of days for the transfer to show up at Alaska).

Assuming your bonus has appeared in "Earning Activity" but not "Transfer Activity"?
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Old Nov 11, 14, 2:27 pm
  #484  
 
Join Date: Sep 2012
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Originally Posted by bjywong View Post
Originally Posted by jerryhung View Post
One should
- create Alaska account, get # to input during CC application
- see 25K posted to Alaska
- Then GCR $60 rebate posted
- before receiving the card

At least that was my experiences (both times)
Follow up with MBNA then
So I called MBNA, and they verified that they can see the welcome points on their account but they said it can take a few weeks for it to show up on the Alaska Airlines website. Sounds odd to me? Anyone else seeing this since MBNA has transitioned over??
Me too having similar problems. They say it should come up in first billing cycle
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Old Nov 11, 14, 2:45 pm
  #485  
 
Join Date: Jan 2007
Location: Auckland NZ
Programs: NZ Gold, AS, AC, QF
Posts: 614
What does GCR mean?

Originally Posted by jerryhung View Post
One should
- create Alaska account, get # to input during CC application
- see 25K posted to Alaska
- Then GCR $60 rebate posted
- before receiving the card

At least that was my experiences (both times)
Follow up with MBNA then
jawnbc is offline  
Old Nov 11, 14, 3:28 pm
  #486  
 
Join Date: Dec 2011
Location: YVR
Posts: 624
Originally Posted by jawnbc View Post
What does GCR mean?
It refers to the Great Canadian Rebates website: www.greatcanadianrebates.ca

You can apply for a number of credit cards through this portal and get a rebate on the annual fee for the card.
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Old Nov 11, 14, 3:51 pm
  #487  
 
Join Date: Jan 2007
Location: Auckland NZ
Programs: NZ Gold, AS, AC, QF
Posts: 614
Cheers!

Originally Posted by prmetime View Post
It refers to the Great Canadian Rebates website: www.greatcanadianrebates.ca

You can apply for a number of credit cards through this portal and get a rebate on the annual fee for the card.
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Old Nov 11, 14, 7:00 pm
  #488  
 
Join Date: Oct 2014
Location: Canada
Posts: 248
Originally Posted by robsaw View Post
Not exactly this, but if you log into your MBNA on-line account and click over to the REWARDS site, you can see what is happening to your points (and when they transfer to Alaska) by:
- selecting "Account Details" then "Earning Activity" drop down will show the points that have accrued to your MBNA account (various date ranges/periods can be selected).
- selecting "Account Details" then "Transfer Activity" will show how much and when points were actually moved to your Alaska account. (it typically takes a couple of days for the transfer to show up at Alaska).

Assuming your bonus has appeared in "Earning Activity" but not "Transfer Activity"?
Cool. I think I saw something similar or exactly like this on the Rewards site. I wanted to confirm but of course there appears to be some issues going on with the website and it is timing out.... I guess I will have to review this again a little bit later.
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Old Nov 11, 14, 7:01 pm
  #489  
 
Join Date: Oct 2014
Location: Canada
Posts: 248
Originally Posted by alexisonsmith View Post
Me too having similar problems. They say it should come up in first billing cycle
I've already had my first billing cycle
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Old Nov 11, 14, 8:07 pm
  #490  
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Originally Posted by bjywong
Originally Posted by alexisonsmith View Post
Me too having similar problems. They say it should come up in first billing cycle
I've already had my first billing cycle
With the database/company migration things may be a bit delayed.
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Old Nov 13, 14, 11:24 am
  #491  
 
Join Date: Nov 2014
Location: Vancouver, BC
Programs: FPC, Avios, Asia Miles, Aeroplan, AS, National
Posts: 3
first post here. yay!

Wanted to ask if anyone knows if they are still doing the 10k World Elite Mastercard upgrade. I recently had my income updated and should be above the threshold to qualify.

Did they cut it after the move to TD?

Thanks
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Old Nov 13, 14, 1:09 pm
  #492  
 
Join Date: Mar 2007
Posts: 4,627
Originally Posted by fusion327 View Post
first post here. yay!

Wanted to ask if anyone knows if they are still doing the 10k World Elite Mastercard upgrade. I recently had my income updated and should be above the threshold to qualify.

Did they cut it after the move to TD?

Thanks
Good point, I haven't done it on my Platinum card and I'll update it and report back

NVM, I have already updated it (to be $60K+) and so far, no upgrade to World Elite/10K points offer

Last edited by jerryhung; Nov 13, 14 at 1:22 pm
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Old Nov 13, 14, 7:32 pm
  #493  
 
Join Date: Oct 2014
Location: Canada
Posts: 248
Originally Posted by robsaw View Post
Not exactly this, but if you log into your MBNA on-line account and click over to the REWARDS site, you can see what is happening to your points (and when they transfer to Alaska) by:
- selecting "Account Details" then "Earning Activity" drop down will show the points that have accrued to your MBNA account (various date ranges/periods can be selected).
- selecting "Account Details" then "Transfer Activity" will show how much and when points were actually moved to your Alaska account. (it typically takes a couple of days for the transfer to show up at Alaska).

Assuming your bonus has appeared in "Earning Activity" but not "Transfer Activity"?
So the 25,000 points showed up in the Earning activity - one for 20,000 and one for 5,000.

However, in the transfer activity it allow shows 20,000 moved to my Alaska Account on Oct 27.

So not sure where's the other 5,000? Also, not sure why the other 20,000 hasn't showed up on my Alaska account
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Old Nov 18, 14, 10:27 am
  #494  
 
Join Date: Jul 2008
Location: YYC
Posts: 468
I renewed this card a couple of months ago. I'd like to use the companion fare, but haven't received anything on how to go about doing so. Should I have received a certificate/code, or do I just call in?

Also, my recollection when I signed up was I was supposed to get a few board room passes on renewal, is that still true?
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Old Nov 18, 14, 11:18 am
  #495  
 
Join Date: Aug 2003
Posts: 280
Originally Posted by bizaro86 View Post
I renewed this card a couple of months ago. I'd like to use the companion fare, but haven't received anything on how to go about doing so. Should I have received a certificate/code, or do I just call in?

Also, my recollection when I signed up was I was supposed to get a few board room passes on renewal, is that still true?
Try logging into your Alaska account. On the left side there is Discount Codes--Valid. Click this and then the Shop button and it will apply the code.

Not sure about the pasess. I dont think I received any.
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