Alaska Airlines Canadian MasterCard
#466
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
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I'm confused. Were you waiting for the renewal code to post before canceling? Or you just have a trip you want to book?
Originally Posted by monkeygirl
I have a Alaska card that I signed up for last November (around the 20th), but TD charged me the annual fee on my October 6th statement! When I called in, they said too bad.
I was wondering when does the renewal companion fare code get deposited? Or should I give up and just cancel the card? I have a few days left before it's due. Or does TD do partial year refund if I cancel in say sometime in December?
I was wondering when does the renewal companion fare code get deposited? Or should I give up and just cancel the card? I have a few days left before it's due. Or does TD do partial year refund if I cancel in say sometime in December?
#471
Join Date: May 2006
Location: YYZ
Posts: 731
I applied 9/12 I believe. Apparently all MBNA credit approval systems were put on hold as of that date as part of the transition to TD. Should have applied one day earlier... There's no way for agents to manually put through the queued applications. Anyone considering an application may want to hold off until early October to see how things play out.
#472
Join Date: Oct 2014
Location: Canada
Posts: 248
Why not call/email GCR with the reference number and proof of your new AS credit card and see what they say? I find they are pretty responsive the past few times I've emailed them.
#473
Join Date: Oct 2014
Posts: 2
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I'm confused. Were you waiting for the renewal code to post before canceling? Or you just have a trip you want to book?
I'm confused. Were you waiting for the renewal code to post before canceling? Or you just have a trip you want to book?
After 3 reps, I got extremely different answers from each. I was personally hoping for the renewal companion fare before cancelling, but it sounds like it will be a headache. My planned trip is also coming up soon in Jan so I wasn't sure if $75+companion fare+price increases (esp if the companion fare doesn't post until December) would actually work out to be cheaper than just booking now.
#474
Join Date: Oct 2014
Location: Canada
Posts: 248
I finally received my MBNA card in the mail this week after apply for this card back on Sept 28. I thought the application got lost during the transition so it was a nice surprise. I also received my first statement showing the $75 fee due and the 25,000 welcome bonus points.
However, I have not seen the points deposited to my mileage balance on the Alaska Airlines site. How long does this typically take after the card is received?
I will also have to follow up with GCR about the $50 rebate once their system are back up and running.
However, I have not seen the points deposited to my mileage balance on the Alaska Airlines site. How long does this typically take after the card is received?
I will also have to follow up with GCR about the $50 rebate once their system are back up and running.
#475
Join Date: Oct 2014
Location: Canada
Posts: 248
Do I need to transfer these to Alaska Airlines somehow?
#476
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
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I should also add that the statement says 25,000 Bonus Miles but for "Miles shared with Alaska Airlines" is says 0.
Do I need to transfer these to Alaska Airlines somehow?
Did they open a new mileage account for you?
Originally Posted by bjywong
Do I need to transfer these to Alaska Airlines somehow?
#477
Join Date: Oct 2014
Location: Canada
Posts: 248
Nope. I had created one on my own prior to applying for the card.
#478
Join Date: Mar 2007
Posts: 4,784
I finally received my MBNA card in the mail this week after apply for this card back on Sept 28. I thought the application got lost during the transition so it was a nice surprise. I also received my first statement showing the $75 fee due and the 25,000 welcome bonus points.
However, I have not seen the points deposited to my mileage balance on the Alaska Airlines site. How long does this typically take after the card is received?
I will also have to follow up with GCR about the $50 rebate once their system are back up and running.
However, I have not seen the points deposited to my mileage balance on the Alaska Airlines site. How long does this typically take after the card is received?
I will also have to follow up with GCR about the $50 rebate once their system are back up and running.
- create Alaska account, get # to input during CC application
- see 25K posted to Alaska
- Then GCR $60 rebate posted
- before receiving the card
At least that was my experiences (both times)
Follow up with MBNA then
#479
Join Date: Oct 2014
Location: Canada
Posts: 248
OK thanks I will give them a call. Weird thing is that the points show up on the MBNA rewards website...
#480
Join Date: Mar 2001
Location: Abbotsford, BC, Canada
Programs: Marriott Gold, HHonors Gold, IHG Silver, Aeroplan 25K, DVC
Posts: 310
I just ran into this today. I called MBNA and they said they would pass it on to the technical support group and get back to me. I pointed out to them that the card is useless to me if I can't get transaction downloads to work properly and will be cancelling the card prior to my annual fee coming due Nov 20 if this isn't fixed.