Alaska Airlines Canadian MasterCard
Sep 9, 2013, 10:38 pm
#211
Original Poster
Join Date: Apr 2011
Location: YVR
Programs: OZ D*G, AS MVPG, AF G, GHA Platinum, Hilton Gold, Marriott Silver
Posts: 137
As I said earlier, offers come in batches. Even if you raise it to an agent, they will tell you that you do not qualify yet.
Sep 11, 2013, 11:39 am
#212
Join Date: Aug 2004
Location: YVR
Programs: HH Gold; Fairmont Platinum; SPG Platinum
Posts: 79
There must be different letters then as there is nothing in my letter about the Companion Fare. I just called in and was put on hold while the rep checked before confirming that the Companion Fare was still part of my package and that I would receive one on my current card anniversary.
Sep 11, 2013, 3:59 pm
#213
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,830
There must be different letters then as there is nothing in my letter about the Companion Fare. I just called in and was put on hold while the rep checked before confirming that the Companion Fare was still part of my package and that I would receive one on my current card anniversary.
Good news! You are preapproved for an upgrade to the New World Elite Mastercard.
All the great benefits you curently receive with your credit card remain the same. (Second paragraph).
It then goes on to list the new benefits and the return of online access.
Sep 18, 2013, 2:46 am
#217
Original Poster
Join Date: Apr 2011
Location: YVR
Programs: OZ D*G, AS MVPG, AF G, GHA Platinum, Hilton Gold, Marriott Silver
Posts: 137
It seems that MBNA has had their second batch of offers. For those who have inputted the necessary income requirements, go check to see if you have been offered 10K ASmi and the WorldElite Mastercard via Rewards > Exclusive Offers (Learn More)
Sep 18, 2013, 4:35 am
#218
Join Date: Mar 2007
Posts: 4,784
should've input lower income on my application
I changed income online, but guess that didn't work, ha ha
Sep 18, 2013, 1:20 pm
#221
Join Date: Oct 2012
Programs: CX Gold/UA*G/HH Gold/Marriott Plt/SPG Gold/
Posts: 40
My income meets the requirements but after speaking to an agent they refused to budge. They said the offers come in batches and that an upgrade has not been approved for me.
He said the reason is that my account is relatively new. When I told them that my spouse who has a lower income received the upgrade offer - he couldn't explain.
He said I could apply for a new card and I might receive the upgrade that way, but I may be offered the upgrade before the new card arrives.
So puzzling....
He said the reason is that my account is relatively new. When I told them that my spouse who has a lower income received the upgrade offer - he couldn't explain.
He said I could apply for a new card and I might receive the upgrade that way, but I may be offered the upgrade before the new card arrives.
So puzzling....
Sep 18, 2013, 2:34 pm
#222
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, AC 25K, Marriott Plat, Hilton Diamond
Posts: 1,137
Thanks for the heads up. I just upgraded my wife's card that was just opened in August, and definitely didn't have the upgrade offer when I checked this past weekend. I had lowered my wife's stated income during the initial app to ensure she doesn't get the World Elite MC, then corrected the values after activating the card in late August.
Sep 18, 2013, 3:18 pm
#223
Join Date: Oct 2012
Programs: CX Gold/UA*G/HH Gold/Marriott Plt/SPG Gold/
Posts: 40
Thanks for the heads up. I just upgraded my wife's card that was just opened in August, and definitely didn't have the upgrade offer when I checked this past weekend. I had lowered my wife's stated income during the initial app to ensure she doesn't get the World Elite MC, then corrected the values after activating the card in late August.
That confuses me even more then as I have had my card since June. They told me I didn't qualify yet as my account was too new - even though they acknowledge I meet the income requirement etc.
Sep 18, 2013, 6:01 pm
#224
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)
In the US don't we need an account a year before modifying it? perhaps Canada has something similar?
In the US don't we need an account a year before modifying it? perhaps Canada has something similar?
Sep 19, 2013, 4:42 pm
#225
Original Poster
Join Date: Apr 2011
Location: YVR
Programs: OZ D*G, AS MVPG, AF G, GHA Platinum, Hilton Gold, Marriott Silver
Posts: 137
I don't think the same policy exists in Canada. What I think is the transition to MBNA hasn't been as smooth as it really should have been and as long as your incomes are within the system, you should receive the offer soon.