Seat selection at booking time
#1
Original Poster
Join Date: Jun 2006
Location: California
Programs: AS,WN,UA,B6,hotels
Posts: 4,239
Seat selection at booking time
So I was looking at booking an Alaska Airlines operated flight (not a code share). The seat maps on alaskaair.com indicated some open seats in economy.
But when going to book on alaskaair.com , it said that seat selection was unavailable (flights about four months from now). Is this now the normal case? If it matters, this is as a non-elite Mileage Plan member.
But when going to book on alaskaair.com , it said that seat selection was unavailable (flights about four months from now). Is this now the normal case? If it matters, this is as a non-elite Mileage Plan member.
#3
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
#4
Join Date: Mar 2006
Location: Central Florida
Programs: no elite status, but i get around
Posts: 369
Were the open economy seats you saw earlier elite or non-elite? If you truly saw available seats in the map, then nothing when you booked, there is an issue. This assumes little time between reviewing seat map and booking.
Related...
In several recent experiences, I'm finding at least one third of coach seating is blocked. Either reserved for elite travelers and/or blocked under reservations center or airport control. If a flight is half full, you should be able to book something other than a middle seat.
Related...
In several recent experiences, I'm finding at least one third of coach seating is blocked. Either reserved for elite travelers and/or blocked under reservations center or airport control. If a flight is half full, you should be able to book something other than a middle seat.
#5
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
at the rate of things going chip chip...wouldnt be surprised if thats next...advance seating not available for ma and pa kettle without a fee except for middle seats. Im not a big government regulation person by any means but I think there needs to be something done with the airline industry in regards to "fees" and limiting this abuse. Doesnt cost an airline $75 or $150 to change a flight. Doesnt cost $75 for a CSR to answer your call if you want to change something or make a reservation online, that takes 5 minutes of their $10 to $30 an hour time. Do the math, if a reservations CSR takes 10 calls an hour and gets to charge $15 for each reservation do the math...their making after paying the call taker another 130 or so dollars extra. That in itself says we dont value your business, when you call us you are a burden and we wish you would go elsewhere. Seat selection fees?.....doesnt cost the airline a dime if you select seats beforehand. About the only reasonable fee is checked bag fees which also should be capped at a reasonable rate
Last edited by ANC; May 2, 2012 at 4:32 pm
#6
Original Poster
Join Date: Jun 2006
Location: California
Programs: AS,WN,UA,B6,hotels
Posts: 4,239
Seems like if you cannot actually select your seat, the advantage of pre-assigned seats (over open seating as Southwest uses) goes away.