"Need Anything for Your Trip...?"
Mar 31, 2012, 10:10 am
#1
Original Poster
Join Date: Apr 2007
Programs: Alaska Airlines MVP Gold 75K
Posts: 475
"Need Anything for Your Trip...?"
AS has started sending these nagging emails about two weeks before departure asking whether you "need anything for your trip". I'm unsubscribed from all their mailing lists already and don't see any way to make this stop.
AS, why spam your customers? Do you really find that people have truly forgotten something and are thankful for these nagging emails? Why is there no way to opt out of them? For that matter, when I make a new reservation, why do you always have an "I'd like to receive offers" checkbox that's opted-in by default?
-One pissed-off MVPG75K
AS, why spam your customers? Do you really find that people have truly forgotten something and are thankful for these nagging emails? Why is there no way to opt out of them? For that matter, when I make a new reservation, why do you always have an "I'd like to receive offers" checkbox that's opted-in by default?
-One pissed-off MVPG75K
Mar 31, 2012, 11:30 am
#2
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
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I just started getting these myself. It's really starting to annoy this MVPG as well.
I just started getting these myself. It's really starting to annoy this MVPG as well.
Mar 31, 2012, 12:46 pm
#4
Join Date: Dec 2007
Location: SF East Bay
Programs: 189 miles short of AS MVP, SPG Gold, Marriott Gold
Posts: 1,226
I take it AS is trying to be like G4 and get some additional revenue by packaging your trip with hotel rooms and rental cars. You can't blame them for trying to get some more revenue. For ma and pa kettle, they might actually save some money although I think some of us frequent travelers probably have our set discounts through companies like Avis or Starwood. I remember getting a packaged deal through WN years ago and got a pretty good rate at a LV hotel. I don't see a problem with AS sending these emails. There are other things to get worked up about such as the no G/T fare class for UG certs. 
Mar 31, 2012, 1:05 pm
#5
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,621
I take it AS is trying to be like G4 and get some additional revenue by packaging your trip with hotel rooms and rental cars. You can't blame them for trying to get some more revenue. For ma and pa kettle, they might actually save some money although I think some of us frequent travelers probably have our set discounts through companies like Avis or Starwood. I remember getting a packaged deal through WN years ago and got a pretty good rate at a LV hotel. I don't see a problem with AS sending these emails. There are other things to get worked up about such as the no G/T fare class for UG certs.
And, I bet, from time to time, one of us will get one of those emails and remember "Oh crap, I forgot to book a hotel (or car)" and even if we don't use the AS link, we'll not arrive at our final destination without a bed.
Mar 31, 2012, 2:11 pm
#6
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
Mar 31, 2012, 3:23 pm
#7
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
I received these on my last 2 trips...just more spam trash in the inbox. We might find them annoying but Ma and Pa Kettle probably find them useful. I agree there should be an opt out although on the same token there are already so many opt out things that trying to opt out of all the clutter is in itself annoying like trying to remember to print the BP without all the garbage for example.
Mar 31, 2012, 4:15 pm
#8
Original Poster
Join Date: Apr 2007
Programs: Alaska Airlines MVP Gold 75K
Posts: 475
I take it AS is trying to be like G4 and get some additional revenue by packaging your trip with hotel rooms and rental cars. You can't blame them for trying to get some more revenue. For ma and pa kettle, they might actually save some money although I think some of us frequent travelers probably have our set discounts through companies like Avis or Starwood. I remember getting a packaged deal through WN years ago and got a pretty good rate at a LV hotel. I don't see a problem with AS sending these emails. There are other things to get worked up about such as the no G/T fare class for UG certs.
Apr 1, 2012, 5:56 pm
#9
Join Date: Mar 2008
Location: Between BLI & PAE.
Programs: Nada of note these days….
Posts: 1,287
AS has started sending these nagging emails about two weeks before departure asking whether you "need anything for your trip". I'm unsubscribed from all their mailing lists already and don't see any way to make this stop.
AS, why spam your customers? Do you really find that people have truly forgotten something and are thankful for these nagging emails? Why is there no way to opt out of them? For that matter, when I make a new reservation, why do you always have an "I'd like to receive offers" checkbox that's opted-in by default?
-One pissed-off MVPG75K
AS, why spam your customers? Do you really find that people have truly forgotten something and are thankful for these nagging emails? Why is there no way to opt out of them? For that matter, when I make a new reservation, why do you always have an "I'd like to receive offers" checkbox that's opted-in by default?
-One pissed-off MVPG75K
I take it AS is trying to be like G4 and get some additional revenue by packaging your trip with hotel rooms and rental cars. You can't blame them for trying to get some more revenue. For ma and pa kettle, they might actually save some money although I think some of us frequent travelers probably have our set discounts through companies like Avis or Starwood. I remember getting a packaged deal through WN years ago and got a pretty good rate at a LV hotel. I don't see a problem with AS sending these emails. There are other things to get worked up about such as the no G/T fare class for UG certs.
And I am in complete agreement about, on the order of magnitude, the stripping of G & T fares from the ability to use UG certs....Now that we have eight of them it appears we will never be able to use them. A devious way to award the Business traveler at the expense of the loyal (but admittedly fiscally cautious) leisure traveler....
Apr 1, 2012, 11:59 pm
#10
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
And I am in complete agreement about, on the order of magnitude, the stripping of G & T fares from the ability to use UG certs....Now that we have eight of them it appears we will never be able to use them. A devious way to award the Business traveler at the expense of the loyal (but admittedly fiscally cautious) leisure traveler....
Originally Posted by alaskaair.com
Plus, you'll still receive all the regular MVP® Gold Benefits, including:
<snip>
Four one way Complimentary Guest Upgrades awarded annually upon reaching MVP® Gold status.
<snip>
Four one way Complimentary Guest Upgrades awarded annually upon reaching MVP® Gold status.
Apr 3, 2012, 2:13 pm
#11
Join Date: Mar 2008
Location: Between BLI & PAE.
Programs: Nada of note these days….
Posts: 1,287
Note the 'we'.... each of us got four UG certs for our achieved MVPG status a few months back. Have tried, but still unable to use them...
Apr 3, 2012, 2:54 pm
#12
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
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Ah 
Originally Posted by JPat
Note the 'we'.... each of us got four UG certs for our achieved MVPG status a few months back. Have tried, but still unable to use them...