Basic question on the web site

Old Jan 9, 11, 12:17 pm
  #1  
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Basic question on the web site

Couldn't find this when I searched; sorry if it's already been answered. Is there a reason why we are restricted to searching for a reservation before OLCI time with only the e-ticket or confirmation number, and not our FF number as other airlines do? All my travel is on the computer at work, so when I'm home I can't look up a future resrvation

Thanks

Bob
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Old Jan 9, 11, 12:29 pm
  #2  
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Not sure that I completely understand the concern but you can always log into your online mileage plan account, and use the "My Trips" function to check on your purchased reservations...
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Old Jan 9, 11, 1:47 pm
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Originally Posted by HDK View Post
Not sure that I completely understand the concern but you can always log into your online mileage plan account, and use the "My Trips" function to check on your purchased reservations...
However, I believe they only show up there if you were logged into my account and booked them on alaskaair.com. Perhaps the OP's tickets are booked by his work since they are on his work computer? In that case, I don't believe you can find them anyway except with a confirmation code or e-ticket number.
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Old Jan 9, 11, 2:07 pm
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Originally Posted by oldhughesguy View Post
Couldn't find this when I searched; sorry if it's already been answered. Is there a reason why we are restricted to searching for a reservation before OLCI time with only the e-ticket or confirmation number, and not our FF number as other airlines do? All my travel is on the computer at work, so when I'm home I can't look up a future resrvation

Thanks

Bob
I wish Alaska would implement this as well. It's tedious to manually add reservations one by one, especially since I tend to book flights in big batches, and often end up buying one-way tickets. As you point out, other airlines let you search for reservations by FF#, and many even automatically associate reservations with the users' online FF accounts, so there is really no reason Alaska couldn't if they wanted. They probably reason that the investment required is not worth the benefits. Maybe if enough FFers e-mail Alaska and request it, they'll change their minds.
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Old Jan 9, 11, 2:27 pm
  #5  
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I guess I just don't see this as a major issue, my travel preferences including airline mileage plans, hotel and rental car plan numbers are in my corporate travel profile and even company booked travel reflects my variouls plan numbers.

One could also simply email a copy of the confirmation to his or hers personal email account and access the information on their home PC...
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Old Jan 13, 11, 3:37 pm
  #6  
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Cool

Originally Posted by HDK View Post
I guess I just don't see this as a major issue, my travel preferences including airline mileage plans, hotel and rental car plan numbers are in my corporate travel profile and even company booked travel reflects my variouls plan numbers.

One could also simply email a copy of the confirmation to his or hers personal email account and access the information on their home PC...
Yeah, think I'm going to start doing that, probably easier than complaining
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