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-   -   My Trips: Error Encountered (https://www.flyertalk.com/forum/alaska-airlines-mileage-plan/1137284-my-trips-error-encountered.html)

dawtips Oct 16, 2010 11:13 am
My Trips: Error Encountered
 
All five of my trips are not viewable. I'm getting the error below. Anyone else?

Our web server encountered an internal error. It was logged to aid our staff in finding a solution.

For guidance with this transaction, call Customer Care at 1-800-654-5669, Monday through Friday, between 8:00 a.m. and 6:00 p.m. (PT)

Server Name: R14

Server Time: 10/16/2010 10:11:44 AM

Doc Savage Oct 16, 2010 11:15 am
Originally Posted by dawtips (Post 14956869)
All five of my trips are not viewable. I'm getting the error below. Anyone else?

Our web server encountered an internal error. It was logged to aid our staff in finding a solution.

For guidance with this transaction, call Customer Care at 1-800-654-5669, Monday through Friday, between 8:00 a.m. and 6:00 p.m. (PT)

Server Name: R14

Server Time: 10/16/2010 10:11:44 AM

Try again in a few minutes. Sounds like the server is down for some glitch. It happens, and likely involves only the web access server, not the rest of the airline reservation system.

dawtips Oct 16, 2010 5:35 pm
Hmm. Six hours later and I still can't access any of my reservations. Hopefully I can OLCI tomorrow.


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