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Companion Fare FAQ - Bank of America Mileage Plan Visa

Old May 14, 2013, 11:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ashill
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.
However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.
The business companion fare however is different. Travel must be completed by expiry date although it is said that they may let it slide for 30 days.
Business companion fare expiration question

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.




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Companion Fare FAQ - Bank of America Mileage Plan Visa

Old Feb 1, 2017, 12:59 pm
  #466  
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Originally Posted by crazytravelguy
The wiki states the companion fare will show up right away on card approval. Mine has not showed up for the business card.
Is the wiki incorrect?
In my N=1 experiences, it didn't show up immediately. There was a delay of a couple weeks. This was for a personal card.
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Old Feb 18, 2017, 8:06 am
  #467  
 
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Can anyone tell me if I can sell my companion fares? I have two but have no use for them. I realize the terms say no, but I am just wondering if they enforce this somehow by checking the name on the card that earned the companion pass is the same name on the tickets purchased while using the companion pass?
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Old Feb 18, 2017, 9:26 am
  #468  
 
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Originally Posted by dr0832
Can anyone tell me if I can sell my companion fares? I have two but have no use for them. I realize the terms say no, but I am just wondering if they enforce this somehow by checking the name on the card that earned the companion pass is the same name on the tickets purchased while using the companion pass?
Sure, you probably would get away with it, especially if you transact with someone known to you, and purchase the tickets for them. Anything else, watch out. AAG is tightening up on a lot of these formerly loose opportunities, as evidenced by their employment ad searching for a revenue protection manager.

If caught, the travelers might be forced to pay walk-up availability the day of the flight, and you certainly could have your MP account frozen.

I guess you need to decide the risk.
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Old Feb 18, 2017, 1:42 pm
  #469  
 
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Originally Posted by flytoeat
Sure, you probably would get away with it, especially if you transact with someone known to you, and purchase the tickets for them. Anything else, watch out. AAG is tightening up on a lot of these formerly loose opportunities, as evidenced by their employment ad searching for a revenue protection manager.

If caught, the travelers might be forced to pay walk-up availability the day of the flight, and you certainly could have your MP account frozen.

I guess you need to decide the risk.
Agreed completely. Your friends or family that you're willing to broker a deal with, I'd almost guarantee you'll be safe, but some random person online, not worth the risk.
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Old Feb 18, 2017, 2:54 pm
  #470  
 
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Originally Posted by hiima
Agreed completely. Your friends or family that you're willing to broker a deal with, I'd almost guarantee you'll be safe, but some random person online, not worth the risk.
Plus, you have to pay for it and then random person has to send you the money. Too complicated. Besides, why do we have to profit from these perks? Why can't we all just follow the rules? When too many people get caught breaking the rules, they tighten everything up for the rest of us. For what? $100?
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Old Feb 19, 2017, 11:13 am
  #471  
 
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Open jaw or not eligible?

I would like to use the Companion pass to fly TPA-SEA(overnight layover)-KOA, then return from OGG-SAN. We would stopover in California for a few days and fly back to TPA on a different airline. Is this a legal use of the companion certificate?
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Old Feb 19, 2017, 11:15 pm
  #472  
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Originally Posted by bigjimbo99
I would like to use the Companion pass to fly TPA-SEA(overnight layover)-KOA, then return from OGG-SAN. We would stopover in California for a few days and fly back to TPA on a different airline. Is this a legal use of the companion certificate?
I'm confused. Are you booking 2 one ways on AS? If so you'll need 2 CF certs. Or do you want to book a multi-city trip? Is the layover in SEA last flight in, first flt out?

Last edited by philemer; Feb 19, 2017 at 11:24 pm
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Old Feb 19, 2017, 11:57 pm
  #473  
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Originally Posted by bigjimbo99
I would like to use the Companion pass to fly TPA-SEA(overnight layover)-KOA, then return from OGG-SAN. We would stopover in California for a few days and fly back to TPA on a different airline. Is this a legal use of the companion certificate?
should be ok
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Old Feb 20, 2017, 12:11 am
  #474  
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Originally Posted by PV_Premier
should be ok
Wouldn't this have to be booked as 2 one ways? TPA-KOA and OGG-SAN
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Old Feb 20, 2017, 12:22 am
  #475  
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Originally Posted by philemer
Wouldn't this have to be booked as 2 one ways? TPA-KOA and OGG-SAN
nope. Book as multi city and the CF should work fine. It's an open jaw to Hawaii, nothing nefarious about it.
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Old Feb 20, 2017, 10:59 am
  #476  
 
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Originally Posted by PV_Premier
nope. Book as multi city and the CF should work fine. It's an open jaw to Hawaii, nothing nefarious about it.
Actually, it's a double open jaw.
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Old Feb 20, 2017, 11:10 am
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That was my concern, I only have 1 certificate and thought of it as either a multi city or double open jaw (Which reminds me too much of dental work.) Is it a valid use?
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Old Feb 20, 2017, 11:42 am
  #478  
 
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Originally Posted by bigjimbo99
That was my concern, I only have 1 certificate and thought of it as either a multi city or double open jaw (Which reminds me too much of dental work.) Is it a valid use?
Have you tried "shop with this discount code", put in what you want, and see what happens? You don't have to complete the transaction if it's not working correctly.
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Old Feb 20, 2017, 11:44 am
  #479  
 
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Originally Posted by bigjimbo99
That was my concern, I only have 1 certificate and thought of it as either a multi city or double open jaw (Which reminds me too much of dental work.) Is it a valid use?
An easy answer can be determined by trying to book it online. Have you tried? In the past, you could create a lot of convoluted routings. YMMV.
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Old Feb 20, 2017, 12:11 pm
  #480  
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Originally Posted by bigjimbo99
Is it a valid use?
AGAIN, it will work just fine just go try, it's perfectly valid and needs to be booked with multi-city search, and the less we all continue to discuss this topic, the better, IMO
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