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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old Apr 21, 2018, 12:03 am
  #616  
 
Join Date: Jul 2004
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Originally Posted by philemer
Did you read the wikipost above? It says after canceling no hope. If rebooking it should work. You could call and beg, though.
Wiki is hard to read on mobile device when thread is 47 pages long. I’ll beg customer care, thx for the quick response.

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Old Apr 29, 2018, 10:19 am
  #617  
 
Join Date: Mar 2014
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Double Extension Companion Pass?

[B]However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.
The business companion fare however is different. Travel must be completed by expiry date although it is said that they may let it slide for 30 days.
Has anyone had any experience with booking outside the 330 days? Im asking because I did the first extension as far I could to the right. Now that the date is approaching we wanted to take a trip that is past that original 330 day window. I went online to Alaska website to modify that booking and it is allowing be to get right up to the last confirm purchase page for a trip that would essentially be a double extension (by about 55 days).

Would it be possible that it would let me book but then as we try to check in, 1 ticket would show invalid? Thoughts?

Thanks all.
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Old Apr 29, 2018, 11:04 pm
  #618  
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Originally Posted by kkwong5
Has anyone had any experience with booking outside the 330 days? Im asking because I did the first extension as far I could to the right. Now that the date is approaching we wanted to take a trip that is past that original 330 day window. I went online to Alaska website to modify that booking and it is allowing be to get right up to the last confirm purchase page for a trip that would essentially be a double extension (by about 55 days).

Would it be possible that it would let me book but then as we try to check in, 1 ticket would show invalid? Thoughts?

Thanks all.
It works.
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Old Apr 30, 2018, 8:24 am
  #619  
 
Join Date: Mar 2014
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Originally Posted by beckoa
It works.
Oh did it work for you? You had no problems when doing a double extension? Should we update the wiki at the top to provide the update rules?

Thanks.

Last edited by kkwong5; Apr 30, 2018 at 6:16 pm
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Old May 1, 2018, 7:58 pm
  #620  
 
Join Date: Sep 2015
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I'm thinking about getting this credit card because it may save me a lot of money on a trip I am planning later this year and I have a few questions (sorry if they have already been answered somewhere in this 42 page thread).

1) Alaska emailed me with a special offer at the moment to get 30k bonus miles plus a companion fare if I get the credit card and spend $1000 within 90 days. I cannot tell whether or not this is an additional companion fare on top of the one yearly one that seems to come with the card. If it's not an additional companion fare, does this mean I will not get it any year if I don't spend the $1000?

2) Ideally, I would like to spend $1000+ on airfare for one person and then use the companion pass for another person. I am assuming this doesn't count towards the initial $1000 if I try to use the companion fare at the same time?

Thanks
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Old May 1, 2018, 8:15 pm
  #621  
 
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Originally Posted by DA201
I'm thinking about getting this credit card because it may save me a lot of money on a trip I am planning later this year and I have a few questions (sorry if they have already been answered somewhere in this 42 page thread).

1) Alaska emailed me with a special offer at the moment to get 30k bonus miles plus a companion fare if I get the credit card and spend $1000 within 90 days. I cannot tell whether or not this is an additional companion fare on top of the one yearly one that seems to come with the card. If it's not an additional companion fare, does this mean I will not get it any year if I don't spend the $1000?

2) Ideally, I would like to spend $1000+ on airfare for one person and then use the companion pass for another person. I am assuming this doesn't count towards the initial $1000 if I try to use the companion fare at the same time?

Thanks
1) You will get one companion code deposited into your AS account after you have met the initial $1,000 spend. Every year after that, as long as you keep the card, you will get one new companion code every year on your anniversary date. There are no further spend requirements after the initial $1,000.

2) You will not receive the companion code in your account until after you make the initial $1,000 spend. To use the companion code, you must book both travelers at the same time using the code (which you will only get after you have met the $1,000 spend). You cannot use it retroactively. So yes, you can spend $1,000 on airfare and that will count as your initial spend, but you won’t have been able to also use the companion code for that booking as you won’t actually have it until after you meet the spend. Kind of like the chicken-egg scenario. You don’t get the code in your account until after you have met the spend. If you want to use the companion code for that booking, then you have to spend $1,000 on something else first, wait for the code to hit your account, then book your tickets for you and your companion.
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Old May 1, 2018, 8:40 pm
  #622  
 
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Originally Posted by Finkface
1) You will get one companion code deposited into your AS account after you have met the initial $1,000 spend. Every year after that, as long as you keep the card, you will get one new companion code every year on your anniversary date. There are no further spend requirements after the initial $1,000.

2) You will not receive the companion code in your account until after you make the initial $1,000 spend. To use the companion code, you must book both travelers at the same time using the code (which you will only get after you have met the $1,000 spend). You cannot use it retroactively. So yes, you can spend $1,000 on airfare and that will count as your initial spend, but you won’t have been able to also use the companion code for that booking as you won’t actually have it until after you meet the spend. Kind of like the chicken-egg scenario. You don’t get the code in your account until after you have met the spend. If you want to use the companion code for that booking, then you have to spend $1,000 on something else first, wait for the code to hit your account, then book your tickets for you and your companion.
Thank you for this.
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Old May 2, 2018, 8:29 am
  #623  
 
Join Date: May 2017
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Originally Posted by DA201
2) Ideally, I would like to spend $1000+ on airfare for one person and then use the companion pass for another person. I am assuming this doesn't count towards the initial $1000 if I try to use the companion fare at the same time?
I also wanted to point out that the companion pass cannot be used for F or P fares. $1,000+ seems high for a regular coach fare, but I'm sure it's possible. Just didn't want you getting your hopes up of getting a companion with you in F for taxes and fees.
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Old May 2, 2018, 8:56 am
  #624  
 
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Originally Posted by pbelmore
I also wanted to point out that the companion pass cannot be used for F or P fares. $1,000+ seems high for a regular coach fare, but I'm sure it's possible. Just didn't want you getting your hopes up of getting a companion with you in F for taxes and fees.
While you can no longer book directly into First with the companion certificate, if you have Elite status or access to GGU's you can purchase an upgradeable fare. If the U bucket has two available then both will be upgraded into U. So yes, it is possible for both to sit upfront using a companion pass.

James
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Old May 5, 2018, 10:50 pm
  #625  
 
Join Date: Jul 2004
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Originally Posted by philemer
Did you read the wikipost above? It says after canceling no hope. If rebooking it should work. You could call and beg, though.
Took three weeks, but Alaska made an exception and re-issued me a BOA $99 companion fare certificate. Had same original expiration date. Definitely north of expected, I was very surprised.

Originally Posted by BarryL
Wiki is hard to read on mobile device when thread is 47 pages long. I’ll beg customer care, thx for the quick response.
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Old May 30, 2018, 8:42 am
  #626  
 
Join Date: Jan 2006
Posts: 153
Does anyone have recent experience on how quickly the companion fare arrives once you get the $1000 spend? I received my card approx. 2 weeks ago, and immediately charged $1000. Still awaiting first statement but hoping to book travel BOS to LIH over xmas vacation period and am aware that it will fill up quickly.
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Old May 30, 2018, 9:05 am
  #627  
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Originally Posted by upsidedown
Does anyone have recent experience on how quickly the companion fare arrives once you get the $1000 spend? I received my card approx. 2 weeks ago, and immediately charged $1000. Still awaiting first statement but hoping to book travel BOS to LIH over xmas vacation period and am aware that it will fill up quickly.
Your answer is in the wiki post at the top of the page.
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Old Jun 1, 2018, 5:11 pm
  #628  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS
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I think I know the answer to this but with the new changes to AS fares coming up......wonder if I am thinking this through properly.

AS Companion Code to expire June 25th. Wanting to book anything 330 days out as to preserve Code for future use.

Do I need to book full refundable Y before June 5, so that change can be made later. (60 day policy in play). or
If it is refundable Y , am I still able to change it if I book closer to June 25th expiration date?
Thanks
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Old Jun 1, 2018, 5:21 pm
  #629  
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It's full refundable Y, the most expensive coach ticket you can get. Why would they not let you make a change given that it's fully refundable?

I looked at the fare rules for a Y fare, they are available before you book the ticket. "Changes Allowed" "Fee No change fee"
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Old Jun 1, 2018, 7:48 pm
  #630  
 
Join Date: Feb 2015
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EC thank you so much for the Help, info and follow up.
my intention is to change tickets to lower non refundable fare once we figure out where and when we want to go.
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