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Companion Fare FAQ - Bank of America Mileage Plan Visa

Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






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Companion Fare FAQ - Bank of America Mileage Plan Visa

Old Aug 6, 2021, 8:33 am
  #901  
 
Join Date: Aug 2020
Posts: 829
Originally Posted by philemer
Have you actually tried this?
Yes I have used many CP "gifted" by strangers and paid the entire purchase with alaska gc from the costco deal
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Old Aug 6, 2021, 9:09 am
  #902  
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Originally Posted by philemer
Have you actually tried this? Logically, either should work.
I paid the last companion pass I had entirely with gift card
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Old Aug 6, 2021, 11:43 am
  #903  
 
Join Date: Jul 2005
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Originally Posted by tomtaylor23
If it helps, when I selected method of payment as a gift certificate, it hid the credit card details. While, I’m yet to pull the plug on buying the gift card, hopefully this helps a bit. Would be nice is someone can confirm.
Originally Posted by TravelingZoomer
If you have enough funds to cover without needing a credit card, then you don’t need to supply one.

If you don’t, you top it off with credit card
Was curious if there were any other recent data points to confirm that the gift card payment still works to get around not having an AS Visa?

I had a vague recollection that the "must purchase companion ticket with AS card" rule was put into place, but I cancelled my card so long ago I completely forgot about it until now when I was trying to use my companion certificates. I received these back towards the end of 2019, prior to cancelling both my AS cards, and the certificates were extended last year -- so a long way to say this has all been out of sight/out of mind for a while now. I was really counting on using my 2 certificates to book family travel for a wedding later this year where the flights are coming out to be $800-900 per person. I suppose I have enough time to apply for the card again but would rather not do that if I can avoid it by simply doing the gift card method
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Old Aug 6, 2021, 12:37 pm
  #904  
 
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Originally Posted by TravelingZoomer
I paid the last companion pass I had entirely with gift card
Very valuable piece of info. My wife and I have 3 codes between us that we assumed were worthless, given we both cancelled our previous cards.

Regards
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Old Aug 6, 2021, 3:41 pm
  #905  
 
Join Date: Feb 2015
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Others have confirmed that Wallet funds or AS Gift cards have been successfully used. I used wallet funds for mine.
Upgrade to PC has to paid , cannot use wallet funds for upgrade.
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Old Aug 6, 2021, 5:31 pm
  #906  
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Originally Posted by pcoll
Others have confirmed that Wallet funds or AS Gift cards have been successfully used. I used wallet funds for mine.
Upgrade to PC has to paid , cannot use wallet funds for upgrade.
Updated the WIKI to mention these two options.
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Old Aug 6, 2021, 5:34 pm
  #907  
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Someone recently mentioned in this thread https://www.flyertalk.com/forum/alas...7-later-8.html that they have been able to use CF codes from strangers. Interesting. Didn't know that was possible.
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Old Aug 6, 2021, 5:59 pm
  #908  
 
Join Date: Feb 2015
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Originally Posted by philemer
they have been able to use CF codes from strangers. Interesting. Didn't know that was possible.
I am wondering....
how do you get a companion fare code from a stranger?
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Old Aug 6, 2021, 6:13 pm
  #909  
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Originally Posted by pcoll
I am wondering....
how do you get a companion fare code from a stranger?
Coupon Connection Fourm
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Old Aug 6, 2021, 6:18 pm
  #910  
 
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Originally Posted by pcoll
I am wondering....
how do you get a companion fare code from a stranger?
Given there are Strangers on a Train (Hitchcock, 1951), I guess strangers on a plane could meet up too. The code can be used by anyone.
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Old Aug 12, 2021, 6:27 pm
  #911  
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Originally Posted by TravelingZoomer
Coupon Connection Fourm
No more it seems. One was asked for on the CC today & later was deleted by Mods.

Last edited by philemer; Aug 12, 2021 at 6:32 pm
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Old Aug 12, 2021, 7:37 pm
  #912  
 
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I tried to list one of these as a giveaway a couple of years ago and I was told that AS companion codes cannot be listed or requested on CC due to the fact that money would need to change hands and that is not allowed (vs a trade). This is because the booking must be paid for by the companion code holder if s/he is not one of the travellers, which they obviously would not be in this case. So the giftee would need to send actual money to the cc holder to pay for the flights which is not permitted on the forum. That’s what I was told.
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Old Aug 17, 2021, 2:07 pm
  #913  
 
Join Date: Nov 2019
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I have an upcoming flight I booked using a companion cert that expired at the end of last year. I see the flight is now cheaper, even excluding the current 30% promo using the FUTURE discount code (which I understand I can't use because the companion cert is also applied as a discount code and you can only use one code at a time). I would like to recoup the price difference as a wallet credit, but I'm not sure exactly how to go about it. I can't cancel and re-book because I would lose the companion cert (since it's long expired). I tried changing my flight online, but I can't choose the same flight. So I guess I could temporarily choose a different flight, book it, then immediately go back and change it back to my original flight. Any other simpler options? If I call in, does anyone know if they are typically willing to simply issue wallet credit for the price difference?
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Old Aug 17, 2021, 2:27 pm
  #914  
 
Join Date: Mar 2016
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Originally Posted by MapleLeaf93
I have an upcoming flight I booked using a companion cert that expired at the end of last year. I see the flight is now cheaper, even excluding the current 30% promo using the FUTURE discount code (which I understand I can't use because the companion cert is also applied as a discount code and you can only use one code at a time). I would like to recoup the price difference as a wallet credit, but I'm not sure exactly how to go about it. I can't cancel and re-book because I would lose the companion cert (since it's long expired). I tried changing my flight online, but I can't choose the same flight. So I guess I could temporarily choose a different flight, book it, then immediately go back and change it back to my original flight. Any other simpler options? If I call in, does anyone know if they are typically willing to simply issue wallet credit for the price difference?
Tried to call in to request credit for the difference in pricing based on the discount available yesterday and was told that's not possible. I think changing online a couple of times would be best bet, but seem to recall that itineraries with discount codes (like companion fares) may have a limit to the number of changes that can be made without agent assistance.
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Old Aug 17, 2021, 3:18 pm
  #915  
 
Join Date: Dec 2010
Posts: 196
Originally Posted by be_rettSEA
Tried to call in to request credit for the difference in pricing based on the discount available yesterday and was told that's not possible. I think changing online a couple of times would be best bet, but seem to recall that itineraries with discount codes (like companion fares) may have a limit to the number of changes that can be made without agent assistance.
I was able to call & get a wallet credit for a fare reduction after I booked, still using my companion fare, which had technically expired (I literally booked on the last day it was valid, of course the fare reduction was only for the regular ticket). I am MVP, so maybe that had something to do with the agent’s willingness to do it. YMMV.
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