Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Alaska Airlines | Mileage Plan
Reload this Page >

Bank of America Mileage Plan Visa Companion Fare FAQ

Old May 14, 13, 11:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ashill
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.
However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.
The business companion fare however is different. Travel must be completed by expiry date although it is said that they may let it slide for 30 days.
Business companion fare expiration question

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.




Print Wikipost

Bank of America Mileage Plan Visa Companion Fare FAQ

Old Apr 6, 11, 1:47 pm
  #31  
 
Join Date: Jan 2011
Programs: Alaska Airlines
Posts: 4
Thanks for responding - kind of what I thought. Wonder if I would be able to use the last leg to get back home in a couple weeks. Guess it is worth a try.
maryet is offline  
Old Apr 6, 11, 5:26 pm
  #32  
 
Join Date: Jan 2004
Location: Portland, Or USA
Posts: 1,783
I personally think that's a strech to even ask for, since technically your companion should have had to pay full fare for the final leg since you weren't travelling with them.

Has anyone here actually successfully done this? I think it's a major risk to assume the gate agent wouldn't have time to check. Maybe a great big red warning message and buzzers go off if they try and close the flight out, then they go pull the companion off the flight.
johnp012001 is offline  
Old Apr 6, 11, 7:21 pm
  #33  
 
Join Date: Jan 2011
Programs: Alaska Airlines
Posts: 4
I was hoping to hear from someone who has done this since I know it is not the way it is intended and I have thought about it being risky. I only have a week to decide what I will do. Maybe it is not worth even trying . . .
maryet is offline  
Old Apr 7, 11, 3:57 am
  #34  
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,511
Originally Posted by maryet View Post
I was hoping to hear from someone who has done this since I know it is not the way it is intended and I have thought about it being risky. I only have a week to decide what I will do. Maybe it is not worth even trying . . .
Had a friend fly on a companion PUW-SEA-ANC-SEA was supposed to end up in PUW, but he remained in SEA, and his sister continued onto PUW with no issues.
beckoa is offline  
Old Apr 7, 11, 6:44 pm
  #35  
ANC
 
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,548
Originally Posted by beckoa View Post
Had a friend fly on a companion PUW-SEA-ANC-SEA was supposed to end up in PUW, but he remained in SEA, and his sister continued onto PUW with no issues.
my view always has been....albeit the airline doesnt see it that way. If I book a ticket with a companion and they cant come for whatever reason. I technically bought that seat so somebody shouldnt be allowed to sit in it
ANC is offline  
Old Apr 9, 11, 3:51 pm
  #36  
 
Join Date: Mar 2011
Posts: 73
Originally Posted by flyer206 View Post
Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare or first class tickets for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.
The business companion fare however is different. Travel must be completed by expiry date although it is said that they may let it slide for 30 days.
http://www.flyertalk.com/forum/alask...-question.html
 
New to the program, just booked my first companion fare, SEA - OGG in Sep 2011. Reading over this thread to make sure I understand my options.

So now that I booked my ticket, sounds like I should call up the Alaska desk and ask if they can switch me to a lower fare class? Am I reading that right? Sounds too good to be true? Will the agents balk at doing this since it doesn't seem like the intent of the companion fare? (to book one at full fare)

Thanks for the help.
jimmayz is offline  
Old Apr 9, 11, 7:36 pm
  #37  
 
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,180
Originally Posted by jimmayz View Post
New to the program, just booked my first companion fare, SEA - OGG in Sep 2011. Reading over this thread to make sure I understand my options.

So now that I booked my ticket, sounds like I should call up the Alaska desk and ask if they can switch me to a lower fare class? Am I reading that right? Sounds too good to be true? Will the agents balk at doing this since it doesn't seem like the intent of the companion fare? (to book one at full fare)

Thanks for the help.
The companion fare will let you book any fare, doesn't have to be the most expensive one. Did you intentionally book a higher priced fare? If you booked a ticket that allows free changes, then yes you can get it re-ticketed at a lower price if available and get a refund. Should be able to do it online, though it will mean you will no longer be able to change it for free if you change it to one that doesn't allow free changes.

If it's a non-refundable/change fee ticket and the price goes down, you can still get Alaska credit by going here: https://www.alaskaair.com/as/www2/Pr...eGuarantee.asp The companion certificate, imo, is the best that any US airline offers as there are very few restrictions.
alphaeagle is offline  
Old Apr 11, 11, 2:42 pm
  #38  
 
Join Date: Mar 2011
Posts: 73
Originally Posted by alphaeagle View Post
The companion fare will let you book any fare, doesn't have to be the most expensive one. Did you intentionally book a higher priced fare? If you booked a ticket that allows free changes, then yes you can get it re-ticketed at a lower price if available and get a refund. Should be able to do it online, though it will mean you will no longer be able to change it for free if you change it to one that doesn't allow free changes.

If it's a non-refundable/change fee ticket and the price goes down, you can still get Alaska credit by going here: https://www.alaskaair.com/as/www2/Pr...eGuarantee.asp The companion certificate, imo, is the best that any US airline offers as there are very few restrictions.
Thanks alphaeage. Clears it up for me, for some reason I assumed the companion ticket would require full fare, I didn't know the website would offer any fare available. I did look at the 'fare rules' for the ticket on the AS website. In the 'changes' row it says yes. So I assume I can make changes for free then?
jimmayz is offline  
Old Apr 11, 11, 5:25 pm
  #39  
Moderator Communications Coordinator, Signatures
 
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,953
you can only make changes for free if you booked a Full Flex (Y) or First Class (F) fare.

Otherwise its $75 per person online, or $100 through the res center
missydarlin is offline  
Old Apr 11, 11, 5:28 pm
  #40  
FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR (former 75K, GLD, 1K, and S+), now an Elite Peon
Posts: 22,998
Originally Posted by jimmayz View Post
Thanks alphaeage. Clears it up for me, for some reason I assumed the companion ticket would require full fare, I didn't know the website would offer any fare available. I did look at the 'fare rules' for the ticket on the AS website. In the 'changes' row it says yes. So I assume I can make changes for free then?
If it's a Full Flex ticket or both travelers are Gold, yes. If not, then normal ticket change fees apply.

Basically, the companion certificate doesn't change anything regarding ticket changes. In all cases, the actual fare you book and the status of the travelers determines the change fees.
jackal is offline  
Old Jul 6, 11, 5:00 pm
  #41  
 
Join Date: Aug 2005
Location: Seattle, WA
Programs: AS Million Miler, AS MVPG-75K, SPG Lifetime Platinum, Hyatt Diamond, HH Silver, Nat EE
Posts: 166
Have a question regarding use of existing $ credit in ewallet to purchase ticket with a companion certificate.

There always seem be significant credits in my ewallet (often > $500).
So for the last 3 years each time I use my companion cert, I call Res to see if I can use the credits toward to tix (in case rules change) and are always told "NO you cannot use credits in combination with companion cert". Even buying FF or First.

Fast forward, I now have a cert expiring later this month that I don't have plans yet to use. So called reservations to ask about making changes (dates/destination/fees) to determine my options. Without asking, the friendly agent pulled up my account, noticed the large credit amounts and said I should consider applying those credits toward the tix with companion cert. I was surprised given what I've been told over the years so she suggested I speak with customer care since "they are the ones who know the answers" and transferred me.

In speaking with customer care, they assured me that I definintely can use ewallet credits toward tix purchase when using a companion cert. I just needed to book online and said it's always been that way?!?!

Is this true? Missydarlin - love to get your input here!
UFgatorgal is offline  
Old Jul 6, 11, 5:10 pm
  #42  
 
Join Date: Aug 2005
Location: Seattle, WA
Programs: AS Million Miler, AS MVPG-75K, SPG Lifetime Platinum, Hyatt Diamond, HH Silver, Nat EE
Posts: 166
Originally Posted by missydarlin View Post
I dont know that I agree with this. If NO ONE is able to go, its better to have the gold attached to the larger amount of money.

This isn't true. It makes no difference whether the Gold is the primary or companion.
Having trouble following....Why is it better to have Gold attached to the larger amount of money? (no change fees or something else?)

Also - Assuming 2 seats availabe for upgrade....If I am 75K and hubby MVP, does it makes a difference who's the companion or revenue passenger? Does compan vs. rev make difference in how status is viewed for the reservation?

mahalo
UFgatorgal is offline  
Old Jul 6, 11, 5:35 pm
  #43  
Ambassador: Alaska Airlines
 
Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,732
The companion cert isn't really anything special. It's basically a way to override the price of a 2nd ticket when purchasing two at a time. Other than that price override, EVERYTHING else about a companion ticket is EXACTLY the same as any other 2-ticket purchase.

Since you can use your e-wallet credit when buying a 2-ticket purchase, you can use your e-wallet credit when buying a companion fare.
baliktad is offline  
Old Jul 8, 11, 12:20 pm
  #44  
 
Join Date: Jun 2010
Programs: AC*E35
Posts: 482
Originally Posted by baliktad View Post
The companion cert isn't really anything special. It's basically a way to override the price of a 2nd ticket when purchasing two at a time. Other than that price override, EVERYTHING else about a companion ticket is EXACTLY the same as any other 2-ticket purchase.

Since you can use your e-wallet credit when buying a 2-ticket purchase, you can use your e-wallet credit when buying a companion fare.
But you can't use a e-wallet discount code ie worth $100 in conjunction with a companion fare. Alaska airlines confirmed this at least to me.
highlander88 is offline  
Old Jul 8, 11, 12:59 pm
  #45  
 
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,180
Originally Posted by highlander88 View Post
But you can't use a e-wallet discount code ie worth $100 in conjunction with a companion fare. Alaska airlines confirmed this at least to me.
Are you talking about my wallet funds or a discount code? You can use your wallet funds with companion certificates. But you can't use a discount code and a companion certificate at the same time.
alphaeagle is offline  

Thread Tools
Search this Thread